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MaxChargersReviews 90

1.9

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MaxChargers Reviews Summary

MaxChargers has a rating of 1.9 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MaxChargers most frequently mention customer service, year warranty and business hours. MaxChargers ranks 142nd among Computer Accessories sites.

service
10
value
10
shipping
10
returns
10
quality
10

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Arizona
1 review
0 helpful votes
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The Max Scam is back.
April 19, 2025

It does nothing but overheat your phone. It doesn't fix your phone, it just lightens your bank account. I ended up throwing them in the trash before something bad happens.

Date of experience: December 1, 2023
New Hampshire
1 review
0 helpful votes
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I love it
April 15, 2022

I've had so many different mounts for my phone and they either dropped my phone because it didn't fit. It was extremely expensive. With the Max charger phone mount was easy to assemble and my phone works perfectly and fits great. Best money I've spent so far.

Date of experience: April 15, 2022
New Jersey
1 review
0 helpful votes
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Bought a charger from this company. When I got it it didn't work. I contacted customer service and they said they would need to look into it. I never heard back even after contacting them again. They sell cheap chargers with bad components.

Also if you look at the early positive comments made on the site it looks like its the same person/people saying good things about the company. They like to double space and make the same/similar grammar mistakes.

Date of experience: April 12, 2018
Florida
1 review
0 helpful votes
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Don't waste time or $$
December 26, 2017

Charger broke after 4 months. Can't ever get anyone by phone. Email support is repetitive and they ask for something else after you provide them what you are looking for. Now they want a serial number to my MacBook pro after sending their defective junk back. They say its to make sure they are sending the right product. However it didn't matter when I purchased it. They should be shut down

Date of experience: December 26, 2017
New York
2 reviews
1 helpful vote
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Do NOT ever buy from this company. Their website looks professional, but they are absolute scam artists. I ordered a charger from them last year. They immediately took the money out of my account but I am still waiting for my charger. It did not matter how many e-mails I sent or calls I made, they always put me off, telling me they'd look into it. (They must still be looking a year later.) They change their name every few months because they have such a horrible reputation. They were BatteryHop when they suckered me. Save your money and yourself a lot of aggravation, do NOT order a thing from this "company."

Date of experience: November 13, 2017
California
2 reviews
2 helpful votes
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This company is the worst. They go under many names and when they get too many complains on one site like Batteryhop.com they close the site and their phones and start under a new name.
If your item breaks forget about refund or return, you will never get anything back from them other than a waste of time on emails and phone calls and a headache.

Date of experience: October 12, 2017
California
1 review
0 helpful votes
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Scam.
September 19, 2017

This company does business under several names: Max Chargers, Power Pike, 24 Hours Chargers. You pay for genuine products, and get knock offs. You pay for expedited shipping, and orders arrive after 3 weeks. No customer support, and no working telephone lines. STAY AWAY FROM THIS COMPANY.

Date of experience: September 19, 2017
California
1 review
0 helpful votes
Follow Niklas M.
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I bought a charger for my Mac in Jun (2017). Since my previous charger just dies (which also was a "non" Apple charger) The shipping was quick and it worked okay. I noticed the light on the cable was more dim than the original and sometimes it didn't light up if I plugged it one way, so I mostly plugged it in with the cable coming from the "upside" of the laptop.
It suddenly stopped working in September, only after 3 months. The interesting thing was that my previous charger also only worked for 3 months, so it might be the same manufacture inside the charger.
So send an e-mail to *******@maxchargers.com and got an automated response.
I tried to call them, but always get the same voicemail that I'm calling after hours, even though it's within the hours they claim to be open.

I would recommend to listen to the bad reviews and don't buy from them and go for a real Apple charger, which costs 2.5 times more, but at least they last longer (if you have to buy a new charger from this company each 3rd month, it will end up to be ~$130/year, which is more than the $80 that the real Apple charger costs).

Date of experience: September 15, 2017
Washington
2 reviews
0 helpful votes
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I place an order for 2 of them just in case one was bad. Both are no good. The plug that slides onto the pin does not seat properly. I called there so called site and it always say it's after business hours 6 time and email. I know about the 3 hour time difference. So I was looking for the bill on my charge and it list a different number and company. Well I return them on the 13th of may and I still don't have a refund. I"M going to file every possible complaint until Justice is done and I hope that means putting this fly buy night company out of business. And any law suites I will have my name added to the list. Every time I call the other number there is a problem getting my refund. This is not over. O I would not even give them one star but no choice.

Date of experience: April 27, 2017
Texas
1 review
0 helpful votes
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Would not recommend anyone make a purchase here. The very prompt shipping was the only positive, however, the product itself is defective. They claim to have a one-year warranty, but they failed to respond when I said I needed a replacement charger and was willing to mail back the previous faulty one. Will see if I can get a refund, but very doubtful.

Date of experience: April 5, 2017
Indiana
1 review
0 helpful votes
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SCAM COMPANY
March 24, 2017

Like many others we ordered a charger for our mac book pro. Received it quickly but it only worked for 1 week. Sent it back for replacement. Was told 5 days shipping. Now 8 days later, no charger. We were given a tracking number for USPS. Surprise, invalid! Phone message always says it is after normal business hours. (I called at 2:00 PM est)
Will try the attorney general. Any positive reviews on this site have the poor english mistakes typical of off shore scams. Obvious plants. Don't make the same mistake we did.

Date of experience: March 24, 2017
Arkansas
1 review
1 helpful vote
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Ordered and received in good time... Wrong item sent... returned... have called them 5 times about my refund... no refund. I am going to the state attorney General.

Seems to be a totally fraud of a company.

Date of experience: March 16, 2017
New Jersey
1 review
0 helpful votes
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Piece of $#*! company
February 22, 2017

Ordered a macbook charger off their site to save some money, I received the charger a week later and it worked fine the first day. The next day it stop working for no reason. I called during their "business hours" stated on their website for a week and got no reply. I even emailed them and got no reply. I ended up having to file a claim against them to my bank to do a chargeback and eventually get my money back. DO NOT ORDER FROM THEM. SCAMM!.

Date of experience: February 22, 2017
California
1 review
1 helpful vote
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I bought a Macbook power adapter from maxchargers in August 2016, it went dead 4 months later. It has a one year warranty.
So I called the company during their normal business hours (called Thursday and Friday at 2PM EST) and their voice mail continually says they are closed. BIG RED FLAG. So I emailed *******@maxchargers.com and never received a reply.

Date of experience: January 13, 2017
Washington
1 review
0 helpful votes
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Customer service?
January 7, 2017

I ordered a charger for my mac last May, that's May 2016. It didn't arrive, I called and called, and was sorry I wasn't able to refuse the shipment when it arrived just a month after I ordered it because I had purchased through amazon because I really needed it. I have been really diligent in regards to calling and asking for a refund. I do get a response that says they are working on it but really how many months should this take? This company shouldn't be in business.

Date of experience: January 7, 2017
Colorado
2 reviews
1 helpful vote
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Same phone message during open hours. No call back to fix the order. The positive reviews are unbelievable. I have yet to experience any positive service. Does this company have a customer service center?

Date of experience: January 4, 2017
Arizona
1 review
1 helpful vote
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The shipping was excellent! I received my order very promptly. But the charger did not successfully charge my laptop, therefore I requested a return authorization, which I received immediately and did not have to pay for the return shipping. The big issue has been getting refunded for the item I returned. It was only supposed to take 3-5 business days. Over one month later and I've still not been refunded. Under the circumstances, I would not take my chances by ordering from them again just to save a few bucks. Live and learn, as they say.

Date of experience: December 1, 2016
Virginia
1 review
2 helpful votes
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Ordered a 60W magsafe power adapter and the adapter arrived Nov. 17. The adapter is defective and makes a "eeeee" noise when plugged into the laptop. Called MaxChargers and the same voicemail comes up saying that I am placing a call after hours, when actually I am placing a call during office hours. Been calling for 2 days and no response. This company is a total scam. I should have looked more into the other reviews. To all: stay away from this company. From the (real) reviewers, every single customer is not satisfied and has been scammed.

Date of experience: December 1, 2016
Colorado
1 review
0 helpful votes
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Don't buy from this website. It's not a secure website (hence why the url looks like "maxchargers.com" instead of "https://www.maxchargers.com". Don't waste your time here. They also don't ever answer the phone or email. What a waste of time.

Date of experience: November 29, 2016
Arkansas
1 review
0 helpful votes
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Scam
October 18, 2016

I bought a charger from the website. They sent me the wrong charger. I returned it and they sent me the exact same model. I returned that one and never got a refund, though they repeatedly told me that the request for refund had been forwarded to management and would be processed.

DO NOT BUY FROM MAXCHARGERS.COM OR THEIR ALIAS 24 hour chargers.

Date of experience: October 18, 2016