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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Very Good. Custom service was Amazing. I would shop with them again...
I'm awaiting for item to arrive but the process has been smooth up to the point of purchase
Thank you! We're glad to read that we were able to provide you with such a positive experience.
As a matter of fact, please let us know if we can help in the future.
Excellent product amazing graphics very impressed with the fast shipping and arrival time. First time experience A+++
Thank you for the great rating! We really appreciate the support and would be happy to serve you again.
Buying is easy. Shipping is friggin outrageous high interest least you could do is not rip people off for shipping
Thanks for the feedback! Please note that because you are financing, there is interest to be considered. It’s an open loan so you can increase payments, or make additional payments that will straight to your principal balance and help lower your balance faster. The faster the balance decreases the less interest you pay, and the more money you will save! When it comes to shipping cost, shipping schedule is calculated on the actual weight of your shipment. For more information please visit https://secure.mdg.ca/content/?type=terms& or give us a call at 1-800-906-0976 x 352 and we would be happy to provide you with more information.
Ordered a asus x540, the personnel i talked to were super helpful and courteous really seemed to have my back as far as security goes. Very satisfied
Thank you for the review! We work really hard and want every experience to be 5 stars. Your satisfaction is our main concern and we're glad to read that you're satisfied.
Please let us know if we can help in the future.
Fast shipping. Great customer service! I had a great experiance with MDG. My payments are afforable and the computer I bought is great!
Thank you! Our goal is to make shopping affordable and we're delighted to hear that we achieved that goal with you. Don't hesitate to visit us again.
Easy to track my orders and received it when I was told.
Thank you, Linda! We're delighted to hear that we was able to provide you with an amazing experience. We're here for you anytime.
When I ordered my items it said still available for Christmas delivery but, once order final the items won't be delivered till January 3rd. Very disappointed
Thanks for the feedback and we're sorry to read that you're not satisfied. The delivery time frame is 3-10 business days. We've sent you an email with the shipping details so that you can follow the package. If you need additional information you can reach us at 1-800-906-0976 x 352. We're here for you anytime.
I haven't had any issues with this company. They are always there to help. Love the products
Thank you, Tori. Your support means a lot to us and we're happy to hear that we hit the mark for you.
I place a order in time to be recieved by Christmas but one of the items where not in stock which I did not notice until I checked the status of the order and it was on hold so I called and that's when I was notified of the back ordered item but them item would be in soon and i should receive it in time I called back a couple days later when the process seemed to not be moving only to be told the item had not come in and I wouldn't receive my order in time however I do understand that it nothing they could have done about the stock level of the item however there shipping process is extremely slow they should offer different shipping options and considering I have multiple others orders with them they should have had the courtesy to calling or emailing me letting me know that one item was not in stock when they first recieved my order and gave me the option of changing my order to receive in time
Thanks for the review and we're sorry because we failed your expectations. Unfortunately, the item was out of stock. Please accept our apologies for this inconvenience.
We'll use your feedback to make us better and prevent things from happening again. If there is anything else we can help you with please let us know.
Horrible Shipping time, I did ask if my article wasn't shipped Friday I was going to cancel my order, and they ask me for proof of my down payment was clear for my bank, and I did, that was Thursday and customer service tell me that yes my item was going to be shipped Friday, but that wasn't, they only create the label and shipped my item today, for the tracking I will receive my item 5 days after Christmas.
Thank you for the feedback! We're sorry if the length of the shipping process left you with a negative experience. The delivery time frame is 3-10 business days and you should receive the order on Monday 12/30/2019. We hope you'll enjoy it. Let us know if there is anything else we can help you with.
Too long to process no real feedback or communication letting us know about the application process.To long to get product still waiting for it. It took a whole month and still waiting for it to be delivered yet you have taken my money and have it for over two weeks but no product yet. I'm going to get it in the new year not before Christmas it will be a month and a week
Thanks for the feedback and we're sorry if the process was too long for you. It takes 3-10 business days to receive the order from when you've completed all the steps online and your 1st payment cleared. As per the tracking number the order should be delivered on Friday 01/03/2020. For additional questions or concerns please give us a call at 1-800-906-0976 x 352.
As the title says quick seamless easy great way to buy something just wish the shipping information came a little sooner. Of course it's one day before the holiday I think I'll cut them a brake..
Thank you for the review! We'll use your feedback to make us even better and improve the shipping process. In the meantime, enjoy your item and please visit us again soon.
Approval was fast and simple and employees thus far have been very professional/helpful. However the system to get priority invoicing was a pain and took me 2 days 3 emails/screenshots for them say they had it. I also kept running into an issue where one item or another was out of stock which delayed invoicing/shipping. I also had To call 2x to get my tracking numbers emailed to me.
Thanks for the feedback! We're sorry if the shipping process left you with a negative experience; The delivery time frame is 3-10 business days and your order should be delivered on Thursday 01/02/2020. For any additional questions please give us a call at 1-800-906-0976 x 352.
It's been great dealing with Mdg on time delivery just need to stop Signatures to get your stuff we do work and trust delivers
I played hell jumping through there hoops trying to get approved. Then got approved and tried getting payments set and they double charged my bank. Then my order was missing pieces and I still haven't heard if they are gonna send out my missing stuff. Then, then one of the items (alfred lock) quit working already and its only been 5 days since I've had it. I definitely will not buy from here again.
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
Ordered in plenty of time not sure why just because one item on my order was not available it would delay presents til 30th of dec
Thanks for the review and we're sorry because of the shipping delay. Unfortunately, the item was out of stock. We totally understand how disappointing was not to get the item on time and we apologize.
We've sent you an email with the tracking number and shipping details so that you can follow the order and if you have any additional concerns please give us a call at 1-800-906-0976 x 352.
Its aggravating trying to get everything set up. You email them check stubs and theyll say they havent received them. I would receive am email telling me to call my agent but she literally never answered when you did. Only reason they recieved the 4 star is you cant beat the payment price. Once I get the product I'll see if it is as described
Thank you for the feedback! We're sorry to hear that you're not satisfied with the services including the interaction with our agents. We work really hard to offer the best and will certainly use your review to improve our service and make us better; Additionally, please understand that being a financing company we must take precautions when lending to prospective customers. Your order is invoiced an we've sent you an email with shipping details and tracking number so that you can track your purchase.
You have to go through several calls to get stuff delivered. If you need the items soon, DONT! Itll take them 2 weeks just to finish paperwork and then you pay over 50 bucks to "expedite" but you wont get anything at a reasonable time. If I could back out i would
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We're happy to hear that we hit the mark for you.