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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Great overall experience, product came in 1 day late due to delivery company being flooded.
My sales rep Ed was a prince and very patient and informed me properly.
Financial departement made everything clear and easy to understand.
Looking forward to give MDG more business!
The sales reps from start to finish were kind, courteous, and patient if someone hadn't given me the chance I don't know where I would have gone this will not only help my credit in the long run but give me to opportunity to build more credit thank you MDG
We are incredibly grateful that you took the time out to leave us this review and share a word about us. It means a lot to us and our entire team! Looking forward to serving you again in the future!
Thank you so much, Dan! We're delighted to hear. We're here for you anytime.
These guys were all about service when making the sales after they don't return calls. Totally a bad experience
Thanks for letting us know, William! We work really hard to offer the best and problems in customer service is not something we are known for. Please reach out to us on call or by email at ivanav@mdg.com. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
I ordered a laptop, because my old one is dead, and with MDG I didn't have to pay a fortune for it. Thank you!
Thank you for giving us a chance, Abel! It means a lot to us. Enjoy your new laptop and visit us again soon.
I love it easy to order and receiving items quick. Love how convenient and helpful it is for people thats getting their credit back straight
Thanks for leaving a review and we are glad that you enjoyed your experience with us. Looking forward to serving you again in the future!
Had a great experience when dealing with MDG. I would highly recommend them to family and friends. Process from start to finish was simple and quick.
Thank you, Ryan! We're happy that you're happy, and we're looking forward to serving you again.
Granted with the payments that fit my budget I'll be paying on my items for a while but in all honesty I'm happy I was able to get the items I wanted and at a price I can afford to pay would highly recommend to anyone! The process to apply was thorough and the shipping once approved for everything was fast and everything came in perfect condition! Couldn't be happier with giving them a try
Thank you so much! We're happy to hear we helped you get the items you wanted. Enjoy your purchase. We hope to serve you again.
It was a great experience everything went smooth great place to do business with
Thank you for taking the time to leave us your feedback. Your satisfaction is our top concern. As a matter of fact, we're looking forward to serving you again.
When I first applied, I was immediately contacted by the sales representative to try to finalize the order. I had no intention on proceeding with the order due to an exuberant shipping fee. The salesman advised that he would try to work something out and would be contacting me again. I did not hear from him again. I logged in my account three days later and there was the order showing as pending. I never agreed to processing an order. Well, I decided to give it another shot with a laptop and requested that the current item in my account be removed. It has been over a week I have been attempting to finalizing an order. Communication is extremely poor to say the least. My salesperson does not professionally respond to my emails. I have had to call in and speak to other people to get answers. At this time, my order is in limbo and I'm looking elsewhere. This process has been horribly disappointing.
Thank you so much for bringing this to our attention! We take our customers’ feedback very seriously and understand your disappointment. I sincerely apologize for the level of service you received. Your experience is unacceptable and we'd love to make the things right! A message has been sent to the appropriate department and you'll receive a call today. We're looking forward to speaking with you and earning back your business.
I was not satisfied with the service at MGD. It's a extremely extensive process in which when you give them what they require they'll ask for something else at the last minute to delay they process a complete waste of time. Very disastrous experience. Totally running you around for no reason. I would never do business or recommend this company
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At MDG, we strive to provide the best experience we can for our customers. Please do understand that we're an online company only and must take precautions when lending to prospective customers. Please feel free to reach us at 1-800-906-0976 x 356 with any further comments, concerns, or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance.
To slow on delivery now they moved my delivery date and i paid extra to Move my process for nothing
We apologize for your negative experience! Generally, it takes 3-10 days to receive the order after your payment has been received. We'd be happy to look into this for you, please give us a call at 1-800-906-0976 x 352.
My order arrived when it was supposed to undamaged which was my major concern, nothing was missing I'll continue using this company..
Thank you for leaving a 5-Stars review. At MDG, we continuously strive to serve you better.
We are glad that the team has managed to meet your needs. Enjoy your purchase!
Thanks for the feedback! We'll use it to make us better and hit the mark for you. Enjoy your purchase and visit us again soon.
My sales guy Jazz was great very friendly and fast to respond... just got my products delivered yesterday in perfect condition
Thanks so much! Jazz will be pleased to learn of your high praise. He works very hard and it will provide him with great encouragement to keep doing what he is doing. Enjoy your purchase and visit us again soon.
Sommier morceau non conforme piece du centre etais trop long pour ma base j'ai appeler a plusieurs fois et meme envoyer des foto jamais je n'est eu de retour d'appelle en plus on m'a raccrocher la ligne 2 fois donc comme quand tu achete un matelas tu t'attend a pouvoir jouir de ton achat dans les jour suivant mais j'ai du attendre une semaine et plus donc j'ai du payer pour le faire reparer pour que le sommier soit utilisable donc d'autre frais de 75$ pour une article neuf
Merci pour votre commentaire! Nous aimerions en savoir plus sur votre situation et sur ce qui s'est passé exactement. Veuillez nous envoyer un courriel à ivanav@mdg.com en indiquant votre numéro de commande afin que nous puissions localiser le compte. Nous espérons avoir bientôt de vos nouvelles et résoudre le problème à votre avantage.
The information these people want is ridiculous. Do not buy from. Go somewhere else you will be much happier.
Thanks for the feedback! We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. We have been in business for many years and recently celebrated our 29th anniversary. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
It didnt take long to recieve my order... but i was missing a game that was part of the bundle. I messaged customer service yet still havent heard anything back. The speaker wont link to anything via the WI-FI only bluetooth. I love everything else and most of the service. Just could be a lil better.
Thanks for bringing this to our attention, Nathalie! We're so sorry to hear that the product is not working as expected and that the game was missing. We'd be happy to look into this and resolve the issue immediately. Please send us an email at ivanav@mdg.com including your order ID number so that we can locate the account and we'll personally see that you're satisfied. Looking forward to hearing from you soon.
I had recently filled out an application and was told they needed 6 payments of $196.00 before they could send us our products I don't recommend this site for ANYTHING! RIP OFF! SCAM BIG TIME!
Thanks for the feedback. We ask each client to make their first payment (down payment) before we ship out, sometimes we do ask for the additional down payment(s) instead of denying credit altogether. This can be requested for various reasons, such as something in the supporting documents or if there missing information from the account that flags the file. You can give us a call at 1-800-906-0976 x 356 and we can provide you more details.
Great experience got my laptop and working great. I would recommend MDG to my friends and family
Thank you for taking the time to leave us such a beautiful review. We work really hard to meet your expectations and your kind words mean a lot to us. We're here for you anytime.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us your feedback. Ed would be excited to know that you enjoyed his service! We will definitely share this with him.
As a matter of fact, we hope to continue this relationship for many years to come.