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Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.
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I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!
Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!
Literal and obvious pyramid scheme, but that has nothing to do with my problem with this company. No, that reason would be the forced, incredibly excessive monthly orders. After placing a couple orders to stock up on several products, I had all the cleaning supplies I would need for quite some time. Obviously Melaleuca disagreed, sending me $84 worth of products I did not need and also DID NOT ORDER. I then went on the website and deleted this automatic order. I guess that was not enough as they recreated the automatic order and tried to ship me another $84 worth of unwanted products the next month. Luckily I saw this before it shipped however they charged me $10 to cancel an order I DID NOT PLACE and had not yet shipped. I had to cancel my account just to prevent being sent unwanted products. What happened with the first unwanted order? I'm glad you asked... after paying out of pocket to send the order back, they claim they did not receive it and did not refund me. Yes, essentially I paid ~$100 for absolutely nothing as they have all the products they sent me without my knowledge or consent. Unless you require large monthly shipments of "cheap" cleaning products, please do not waste your time and money going through this headache.
Date of experience: June 1, 2021
Ok product at a decent price. Pain in the butt to get out of membership and difficult for a small family to meet minimum requirements, impossible for a single person.
Tip for consumers:
There is know trial run.. once you're in it's like pulling teeth to get out, feels like a trap
Products used:
Cleaning supplies, health food products, gum
Date of experience: February 28, 2022
Full disclosure: I make a PT living as a Melaleuca rep. I am a businessperson who does not trust MLMs, so when I decided to do it as a business I drove straight to Idaho Falls from Edmonton Canada to meet the execs and even suggest new product ideas (which they mostly adopted based on market demand). After thorough due diligence I learned that it was originally purchased as an MLM but soon converted to the insurance model of compensation. (Talk to your insurer to find out how their comp model works.) Melaleuca requires a membership and an immediate purchase because they know you'll fall in love with their products if you give them a chance. Smart business! And if you don't, then get all money back and cancel! Easy.) I don't find them secretive. Join with an email address to purchase direct--without becoming a member--and you can see all the prices. Or ask a member to email the price list! I honestly think the negative reviews are from people who've been burned by MLMs in the past, which I understand. To those people, I challenge you to find a low-pressure Melaleuca rep and ask them a million questions so you can find out more for yourselves. They should be willing and patient sharers of solid info. If you feel pressured, find someone else. Hope this helps.
Tip for consumers:
There is a 97% reorder rate and most customers purchase far more than they are required to purchase in a month. Shipping costs can easily be covered by watching learn to earn videos; and there are amazing turnkey business resources. Finally, every 3 months they have a $1-membership drive vs. $29. Far cheaper than a Costco membership.
Products used:
All of my consumer goods including but not limited to vitamins; hair, skin care, makeup, and bath products, toiletries, fitness and nutrition products; laundry, dishwasher, and cleaning products; pain remedies; essential oils; coffee and teas; and menopause and insomnia relief.
Date of experience: June 29, 2021
This lotion is absolutely amazing for eczema or really dry skin! My daughter had severe eczema and we saw a difference in one application. She is now Evzema symptom free!
Date of experience: February 20, 2015
I have been using the Melaleuca Peak Performance Pack for 30 days. I have more energy, feel great, and my nails are longer and stronger (not splitting) than ever.
Date of experience: February 20, 2015
It has been an amazing experience not only in theyr products, better quatity and razonable prices but also on the bussness model of opportunity that has represented for me and my family coming from mexico without any hope to been doing six figure income for almost 9years has been expectacular for us
Date of experience: August 22, 2014
I got a deep cut on my leg that started to swell. Immediaty applied the triple antibiotic ointment that took away the pain and healed without scarring.
Date of experience: February 20, 2015
Products are superior, effective and priced right. Customer services is the best! Love the convenience of ordering anytime, day or night, and having products shipped to my door.
Date of experience: October 15, 2014
I love shopping at Melaleuca.com! I have shopped here for 10 years, and I am amazed by their Revive Wrinkle relaxer. No more Irving for this busy mom of teenage boys!
Date of experience: February 20, 2015
Been taking peak performance and I have more energy than I have had in years! Also love the GC control shakes, they help with appetite and balance glucose Definitely recommend
Products used:
Peak performance and GC control
Date of experience: February 14, 2021
I have been a customer of Melaleuca for over 21 years now. Melaleuca manufacture the best, safest, most economical products in the marketplace. The products have made a great difference in my health and the health of many other people that I have referred to them. I was a very busy High School Principal when I started as a Melaleuca customer and after I realized that I didn't have to sell anything, stock or inventory anything, or pick up and deliver anything, my wife Mary Martha and I decided to start referring our friends and relatives to the company. After they all saw that they or no one else could get hurt with this great company, they started referring customers to Melaleuca also and we and many of them have built tremendous monthly residual incomes. The company takes all the orders, collects the money, does the paperwork, ships the products and sends us a check every month for just referring and helping others open an account. We and many of the people we have referred to Melaleuca have been free to live life on our own terms for many years now. I highly recommend Melaleuca to anyone because I know they all need our exceptional products at reasonable prices, and I know they all need money!
Date of experience: August 22, 2014
With kids and a full time job I need easy shopping experiences. Website is extremely informative and gives me easy access to key information on the products I want to buy.
Date of experience: February 20, 2015
We were told that the products were safe and healthy however they are not. The ingredients in the toothpaste and lotion are quite the opposite
Date of experience: January 9, 2024
I have been shopping with Melaleuca for 13 years. The products are amazing - wouldnt be without them & the business aspect has allowed me to be home with my family
Date of experience: August 23, 2014
My dad is 64 years old and has been able to stop taking his cholesterol medication due to the Peak Performance Pack. His medical doctor is absolutely thrilled with all of his cholesterol levels!
Date of experience: February 20, 2015
Amazing results with Melaleuca products. I Have had numerous health concerns during the last 7 years and have been able to regain health by my continued use of the products.
Date of experience: February 20, 2015
I used most of their products and they work really well. Its so convenient it comes right to my house, so glad i don't have to go to walmart anymore
Products used:
Cleaners, laundry, Soap, mella out, toothpaste, acne treatment
Also tried their new products launched this month collagen
Date of experience: May 21, 2023
Don't buy the collagen boost, its awful. I have tried contacting them but they will not respond back to me.
Date of experience: September 28, 2023
I have been a customer for three years and I am getting ready to go hard in the business part of it. I would never go back to using the harmful products I used in my past. I love this company.
Date of experience: October 15, 2014
Just love Melaleuca's customer service! Whenever I call with a question, the customer service representative directly connects and introduces me to the person who will be answering my question.
Date of experience: February 20, 2015
IF YOU WANT TO JOIN A PYRAMID SCHEME - THEN THIS COMPANY IS FOR YOU! THE PRODUCTS ARE AVERAGE. NOTHING TO BRAG ABOUT. BUT IF YOU CONVINCE PEOPLE TO SIGN UP, THEN YOU MAKE MONEY OFF OF YOUR FRIENDS, AND THEN THEY HAVE AVERAGE PRODUCTS. SOME PRODUCTS ARE SUB-STANDARD, AND THE BOTTLES AND DISPENSERS THAT YOU HAVE TO PURCHASE DO NOT WORK. CANCELLING AND RETURNING PRODUCTS
Products used:
Laundry and cleaning supplies
Date of experience: June 9, 2022
I am amazed at how much cleaning I am able to do with one bottle of a product! I feel much better about cleaning with safe products for my kids. Melaleuca has cleaned many surfaces in my home.
Date of experience: January 11, 2018
Products are awesome and i'll continue to buy through a friend, i tried over and over to sign up and let me tell you, the customer service sucks! It's horrendous and why i will NOT be signing up.
Date of experience: September 9, 2021
Since taking the Oeak Performance Pack of nutritional supplements I have lost 20 pounds and lowered my blood sugar levels sugnificany. I feel better and have so much energy! Love this company!
Date of experience: February 20, 2015
I found this company 24 years ago and was and continue to be blown away by the quality of the products. They are cutting edge science and I recommended to everyone!
Date of experience: February 20, 2015
It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?
Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.
Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.
These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”
Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.
Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.
