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    Melaleuca

Melaleuca

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Overview

Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.

  • Service
    91
  • Value
    90
  • Shipping
    89
  • Returns
    77
  • Quality
    86

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
1
Negative
5
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61
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How would you rate Melaleuca?
Top Positive Review

“Amazing company all made in the USA!”

Matthew M.
2/24/24

I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!

Date of experience: 2/23/24
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Top Critical Review

“Scammers stay away”

Kia-simone W.
12/7/24

Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!

Date of experience: 8/15/24
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Reviews (405)

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customer service (84) cleaning products (27)
Thumbnail of user elizabeths1190
Florida
1 review
20 helpful votes
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August 20th, 2020

This has been the best online shopping club I have ever Experienced. These products not only work but are safe for the environment and your home. Melaleuca rewards it's customers with bonus points that you can apply to your orders to get free products. As compared to other shopping clubs this by far is the best. I'm not sure about these other reviews I think they may have forgotten to place their orders because in order to be a preferred member and get the 30% to 50% discounts you need to place an order every month of 35 points which for me ='s out to around 45.00 a month. I used to spend more then that at other shopping stores for my cleaning supplies and laundry detergent alone. This company has been in business since 1985 one of the first all green companies on the scene and have the best product's by far that I have tried. And Trust me I have tried them all.

Date of experience: August 19, 2020

Thumbnail of user maleyw
Arizona
1 review
61 helpful votes
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August 22nd, 2014
Verified purchase

Our family has had a shopping account with Melaleuca for almost 7 years. We initially setup our account because our youngest son has asthma and we wanted to do what we could to eliminate the unwanted toxins and chemicals from our home. I'm so grateful we found Melaleuca products. We now shop once a week with the peace of mind knowing we are getting great products at a reasonable price. My son has not had an asthma attack in well over 6 years! His health and the health of everyone in our family has truly been enhanced by Melaleuca's product line! They have wonderful customer service and the website is a wealth of knowledge. I love going out and reading about the science behind the products, learning how the products are manufactured, learning how they compare with the grocery store brands, etc. Thank you Melaleuca!

Date of experience: August 22, 2014

Thumbnail of user russs14
New York
1 review
3 helpful votes
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February 20th, 2015
Verified purchase

I have been shopping at melaleuca for 12 years. Their vitamin package has literally changed my life! My dr blood markers have improved In every area, and my energy that of a teenager (I'm 58 years old).
Thank you melaleuca!

Date of experience: February 20, 2015

Thumbnail of user lindam136
Florida
1 review
1 helpful vote
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February 20th, 2015
Verified purchase

I have been a customer with Melaleuca for over 14 years. These products have changed my life and the lives of my family. If you are looking for natural high quality products, you really don't need to look any further.

Date of experience: February 20, 2015

Thumbnail of user cortneyc2
Florida
1 review
1 helpful vote
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February 20th, 2015
Verified purchase

Switching to this online shipping network has saved my family a lot of time and money!
Initially I was just looking for safer products for my family, what I've found is an extensive product line that has met our family's needs for over 10 years now!
The customer service is amazing and the quality of products is always great!

Date of experience: February 20, 2015

Thumbnail of user gileb
Canada
1 review
4 helpful votes
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August 22nd, 2014
Verified purchase

For almost 20 yrs I have been a Melaleuca customer and enjoyed very high quality products at reasonable prices. Melaleuca has always provided exceptional customer service and has gone above and beyond to provide satisfaction in all instances. I recommend this manufacturer and online shopping system highly.

Date of experience: August 22, 2014

Thumbnail of user myrnaa1
Florida
1 review
1 helpful vote
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February 20th, 2015
Verified purchase

I have had amazing results with melaleuca home cleaning, laundry and renew lotion. My eczema and psoriasis never really went away with any of the creams and lotions I every got from the dermatologist. When I switched to this line of products in just a coupe weeks not only had the redness disappeared and itch disappeared but it has never returned and it's been years of never returning. Thank you Melaleuca.

Date of experience: February 20, 2015

Thumbnail of user karrig
Wisconsin
1 review
1 helpful vote
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October 15th, 2014
Verified purchase

We have been customers of Melaleuca since October of 2004! We could not imagine shopping any place else! It is amazing that we can shop direct with the manufacturer and save hundreds if not thousands of dollars each year simply because we switched where we shop! That's money that stays in our pockets!

Date of experience: October 15, 2014

Thumbnail of user staceyh18
Florida
1 review
2 helpful votes
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February 20th, 2015
Verified purchase

Melaleuca is the best online shopping experience! I get the best quality products shipped direct to my doorstep! I save time, money and have cleaned up our household from the harsh and harmful chemicals.The customer service is incredible! Renew lotion is a must have - we are now an eczema free/steroid cream free household!

Date of experience: February 20, 2015

Thumbnail of user mikeg105
New Jersey
1 review
2 helpful votes
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January 27th, 2015

I have been taking Peak Performance Mens 50+ Nutrition Pack and GC control since August. Yesterday, I go results from my last blood work.
My glucose level has dropped from 103-97. It was as high as 106 last year... below 99 is the goal.
Cholesterol, HDL, LDL and triglycerides levels all good. Doctor is taking me off my cholesterol medication.
C-Reactive protein is now in normal zone which was high last year,
Will have blood work again in May to check the levels.

Service
Value
Shipping
Returns
Quality

Date of experience: January 27, 2015

Thumbnail of user gerardod2
California
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

I love to shop at Melaleuca they have the highest quality products i have ever used. My son's asthma has vanished just by switching stores because of the wellness and safer for home products they manufactures. Their customer service is simply the best.

Date of experience: February 20, 2015

Thumbnail of user patrician1138
Florida
2 reviews
39 helpful votes
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May 22nd, 2022

I cancelled my account with Melaleuca because I discovered that their products such as toothpaste, makeup, etc, have harmful ingredients such as Titanium Dioxide and others known as carcinogens.
The business and its vendors have misled people into thinking that their products are pure and safe.
Another industry that only cares for money and not people's health. I don't trust them anymore. Liars!

Date of experience: May 22, 2022

Thumbnail of user barbarag27
Florida
2 reviews
2 helpful votes
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February 20th, 2015
Verified purchase

I have been using melaleuca products for 20 years and I will never ever stop shopping. Products are science based, consistently high quality and guaranteed. Plus they have been delivering to my front door for 20 years. The Sei Bella skin care and cosmetics are incredible. Natural high quality ingredients and very affordable. The timeless anti aging serum is amazing. My skin damage from sun bathing is gone! And that's just one product of the 400 they manufacture.

Date of experience: February 20, 2015

Thumbnail of user kellyr49
Florida
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

Wow--over 400 products all at one store. Highest quality ingredients and products--great prices and the best customer service. Incredible research and clinical trial results... you cant't find facts like they have on their products at any other online store.

Date of experience: February 20, 2015

Thumbnail of user angiem298
Louisiana
1 review
5 helpful votes
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August 24th, 2021

I signed up with this wellness company to try the plant based products because i was having horrible stomach issues and needed a good probiotic, decided to try the enzymes as well, and the shakes for my morning breakfast, I cannot believe the results, amazing, i would definitely recommend these plant based products to anyone who has any health issues.
Also the chewing gum is 1 of my favorites because it has no aspartame in it.

Tip for consumers:
Do yourself a favor and get well.

Products used:
Probiotics, Enzymes, Fiber, Protein shake, Chewing gum, disinfectant cleaner

Service
Value
Shipping
Returns
Quality

Date of experience: August 23, 2021

Thumbnail of user roberts185
Colorado
1 review
6 helpful votes
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August 22nd, 2014
Verified purchase

I have been a customer with Melaleuca for 3 years. Currently I use one of their milk shakes twice daily, and it has lowered my blood sugars between 300-400 points, bringing me to mostly normal blood sugar ratings. I take one of their heart health pills, and am expecting the cardiologist to take me off my blood pressure meds next week. So the products work much better than expected and the health products are totally AWESOME.

Date of experience: August 22, 2014

Thumbnail of user lisal93
Virginia
1 review
19 helpful votes
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February 23rd, 2015
Verified purchase

I have been shopping Melaleuca for three years and it has changed my families life. I have a daughter with horrible allergies who used to be a prescription medication and with using the vitamins and the allergy medication from Melaleuca she has come off her prescription and rarely has an allergy attack. I have also run a cleaning business and all the cleaning products not only work better than anything I used prior but my hands are no longer cracked or dry. I have noticed a big difference in my energy levels as well using the vitamins and weight loss products. I recommend Melaleuca to everyone I know and have several friends and clients who have started shopping as well. The customer service is also exceptional if I ever had a question or concern with my order it was always handled professionally and to my satisfaction. I live a healthier lifestyle because of the products but I also noticed a huge savings in my budget as well. Will be a customer for life.

Service
Value
Shipping
Returns
Quality

Date of experience: February 23, 2015

Thumbnail of user peteb26
South Carolina
1 review
15 helpful votes
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February 24th, 2015
Verified purchase

Being a kidney transplant recipient and needing to take immune suppressant medications presents some health challenges. My doctors are continually thrilled with my monthly lab results that can only be attributed to the effectiveness of Melaleuca's Peak Performance "Total Health" supplements.

Date of experience: February 24, 2015

Thumbnail of user robinm970
Oregon
1 review
16 helpful votes
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February 3rd, 2022

Force you to buy about $70 a month of product whether you need it or not. Cancelled my 'membership' because of this and about 2 years later needed a few products that I really like, so ordered from the company. They auto renewed my membership without my knowledge and I ended up with one of their 'auto orders' for a bunch of stuff I won't use to the tune of $67.21 Terrible company policy - will never order products again and it's a shame because some of their products are really great.

Date of experience: February 3, 2022

Thumbnail of user gloryg6
Florida
1 review
2 helpful votes
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March 3rd, 2022

I've shopped online with this amazing company since 2006, and they just get better and better every year, the products are amazing and have kept me out of the doctors office. I can't go without my supplements that give me energy to keep up with my family and all that they need, and just put in place free shipping on orders over 44 points. They just keep enhancing lives by all the folks they touch!

Date of experience: March 2, 2022

Thumbnail of user dyannew
Canada
1 review
3 helpful votes
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August 22nd, 2014
Verified purchase

I absolutely LOVE Melaleuca! I love their mission of enhancing lives by helping others. I have been shopping for their superior products for 18 years and now my grown up children and my grandchildren are. We would not be without these products. So many health benefits and now turning a household expense into a revenue stream simply by referring other families to a superior shopping system.

Service
Value
Shipping
Returns
Quality

Date of experience: August 22, 2014

Thumbnail of user lindac83
Florida
1 review
3 helpful votes
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February 20th, 2015
Verified purchase

I dislocated my ankle and later I suffered from painful inflammation. Medications did not help. Melaleuca had a product called Recover AI and a patented pain rub. It did the job! No risky side effects and super affordable!

Date of experience: February 20, 2015

Thumbnail of user aliciap5
Illinois
1 review
4 helpful votes
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August 22nd, 2014
Verified purchase

I have been shopping at this store for the products for 16 years. My son had severe asthma and I found this company by chance. The products changed his health in ways I can't explain. Four and a half years ago we were struggling due to the recession and I learned how to refer customer's. I am so excited how many people I have helped. They have NEVER disappointed me!

Service
Value
Shipping
Returns
Quality

Date of experience: August 22, 2014

Thumbnail of user judithg7
New York
1 review
4 helpful votes
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August 23rd, 2014
Verified purchase

I have been a customer of Melaleuca for 11 1/2 years. I can't imagine not using the products.The products out perform anything I was using before and the savings and benefits of being a preferred customer, are incredible. Anytime I call the company, a real person answers and the customer service is always on target. I believe that Melaleuca belongs in every household and I refer friends and family to have the same wonderful benefits that I have been experiencing.

Date of experience: August 23, 2014

Thumbnail of user stephaniem92
Illinois
1 review
12 helpful votes
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December 13th, 2015

All I can say is WOW! It's sad to me how uneducated most people are about the toxins and chemicals in our everyday products. What we put in our body, on our skin and inhale on a daily basis helps determine the quality of our life... Why would anyone choose to use products other than Melaleuca? I feel such a sense of relief that I have converted my home and have peace of mind that I am doing what's best for me and my family's overall health and wellbeing. To me it's about value. I get way more than I bargain for with this store. I'm so glad I was introduced to a better way of shopping and feel it's a luxury to be a member... :). ... Cheers to your health :)

Date of experience: December 13, 2015

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From the business

It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?

Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.

Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.

These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”

Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.

Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.

Company Representative

Thumbnail of user gregg143
VanderSloot F.
CEO
Typically does not respond to reviews

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