• Bookmark

    Melaleuca

Melaleuca

Write a Review

Overview

Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.

  • Service
    91
  • Value
    90
  • Shipping
    89
  • Returns
    77
  • Quality
    86

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
1
Negative
5
View ratings trends
61
See all photos
How would you rate Melaleuca?
Top Positive Review

“Amazing company all made in the USA!”

Matthew M.
2/24/24

I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!

Date of experience: 2/23/24
See positive reviews
Top Critical Review

“Scammers stay away”

Kia-simone W.
12/7/24

Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!

Date of experience: 8/15/24
See critical reviews

Reviews (405)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (84) cleaning products (27)
Thumbnail of user deniseb29
California
1 review
16 helpful votes
  • Send Message
October 15th, 2014
Verified purchase

Best products I have ever used! I have a house cleaning business and only use Melaleuca cleaning products. They work so great and I never have to worry about damaging some ones nice things. The best thing is I have asthma and can not use alot of cleaning products so I was excited to find out about Melaleuca cleaning products. I never have any problems with my asthma when I clean with these awesome products. I Love all my Melaleuca products, vitamins, dog treats, GC Control, Protein powder, and the cleaning products! I always have a smoothie in the morning and can run circles around my girls that help me clean house's! I am almost 60 and they are all in their 30's! Thank you Melaleuca for keeping me going and cleaning better than anyone else!

Date of experience: October 15, 2014

Thumbnail of user jimm808
Florida
2 reviews
2 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I have been taking Melaleuca vitamins for 22 years now. I am now 70 years old and I take no prescription medications at all and feel like I am 40! I love dealing with a company that has scientific base research behind their nutritionals.

Date of experience: February 20, 2015

Thumbnail of user sarahz13
Florida
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

Melaleuca products have helped me and my family to rid of all of the toxic chemicals in out home as well as to enhance our all around wellness. I have never felt healthier since we have switched out products over to melaleuca. Our family has significantly decreased the use of antibiotics as well as illiminated any cavities in our house since we have been using these products! We save money not only on our daily products, but also on doctor visits!

Date of experience: February 20, 2015

Thumbnail of user virga.markauskiene
Lithuania
1 review
1 helpful vote
  • Send Message
August 2nd, 2023

It's not possible to reactivate the account. It's not possible to delete credit card details. Support is terrible. They are charging money for not usable products, that I never ordered before.

Service
Value
Shipping
Returns
Quality

Date of experience: August 2, 2023

Thumbnail of user robertac6
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

My kids often ask me why I never get sick when everyone around me is sick. I am certain it had to do with taking my vitamins every day. Melaleuca's vitamins just work! They do what they say they will do and I feel great every day!

Date of experience: February 20, 2015

Thumbnail of user kathyb37
Wyoming
1 review
4 helpful votes
  • Send Message
August 22nd, 2014
Verified purchase

I love Melaleuca, The Wellness Company. I will be a customer for life! I have been a customer for 4 years and I have a phenomenal health story I share with many people. I know others who have spectacular stories of health and wellness. I love that I can purchase health and wellness products that are safer for my home and my family and I don't have to pay an arm and a leg to have them in my home and to be able to use them. I love that I can shop directly at the manufacturing company and the products sell themselves. No one gets hurt with Melaleuca!

Date of experience: August 22, 2014

Thumbnail of user stevem162
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I have been a customer with Melaleuca for 14 years and my experience with the company and products have been exceptional. The products have made myself and family healthier, and saved us money. I would recommend the products to anyone.

Date of experience: February 20, 2015

Thumbnail of user caroleb422
Texas
1 review
4 helpful votes
  • Send Message
December 18th, 2022

Worst experience with a company I have ever had. They forced me to take a backup order even after I canceled my membership! They did not even ship it until a week later so they could easily have stopped it! Now they want me to pay $22 shipping when I refused the package.

Tip for consumers:
That they almost seem like they are not doing things legally

Products used:
Laundry detergent

Service
Value
Shipping
Returns
Quality

Date of experience: December 18, 2022

Thumbnail of user jackieg17
New York
1 review
1 helpful vote
  • Send Message
February 20th, 2015
Verified purchase

I love these products. The cleaning products work great and are green products! I love having them around my kids. My kids love all the food/snack products, which is great because they are very healthy.

Date of experience: February 20, 2015

Thumbnail of user deborahc1956
Alaska
1 review
2 helpful votes
  • Send Message
May 22nd, 2022

I've only recently become aware of this company and it is through no fault of my own. To be clearer, the laundry soap smell is overwhelming and invasive. While traveling I sat next to a person who had a distinct odor that I rightly identified as laundry soap. During my visit my host used it to wash my clothing! As a person with allergies triggered by cheap fake fragrances it is a miserable experience to be within its range. And, the label called the lavender scent "natural". It is in no way natural. And it is wrong to label it as such. This stuff is cheap, foul and allergy producing.

Value
Quality

Date of experience: May 22, 2022

Thumbnail of user kathys48
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I could never find a diswasher detergent that did not contain chlorine bleach that actually cleaned my dishes. Diamond Brite from Melaleuca not only cleans my dishes but my old glasses sparkle like new.

Date of experience: February 20, 2015

Thumbnail of user merip4
Texas
1 review
11 helpful votes
  • Send Message
February 13th, 2020

I purchased the cleaning products, protein powder, and hair conditioner. Happy with products and VERY happy with the customer service. So professional, friendly, and helpful. Great and amazing customer service.

Date of experience: February 12, 2020

Thumbnail of user joshg26
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I ordered some product that was damaged by UPS in the shipping. Only 1 bottle was damaged. I called up Customer Service. They answered within the first ring and spoke English, told them the situation. They said no problem I just shipped you another package. I said I haven't told you which product. The lady said she shipped out all the products again and just keep the others that aren't damaged as an apology. Incredible customer service.

Date of experience: February 20, 2015

Thumbnail of user darcyr
Florida
1 review
2 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I have been a personal trainer for nearly 20 years and have never xperienced a vitamin line as awesome at Melaleuca's Peak Performance line! My energy levels have dramatically improved and my neck and shoulder pain have gone away! Thank you Melaleuca!

Date of experience: February 20, 2015

Thumbnail of user wrightt3
Florida
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

I recently had double knee replacement surgery. Wanting to get off the pain medication asap I started using Pain A Trate by Melaleuca. Very pleased. It's provided relief at a fraction of the cost of medication.

Date of experience: February 20, 2015

Thumbnail of user reneef5
Ohio
1 review
4 helpful votes
  • Send Message
October 15th, 2014
Verified purchase

Joined melaleuca in march 2014... I love every product I've tried (except for solumel handsoap which smells nasty). Love how all cleaning products contain natural ingredients and work better than store brands. Also love Oligo supplements... and bath and bodycare... i can't stop raving...!

Date of experience: October 15, 2014

Thumbnail of user caroles16
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

Haven't been in hospital 4 24 yrs due to these life-changing wellness products.
I couldn't b without them. Was hospitalized several times prior to setting up my wholesale acct 24 yrs & starting to use the products!

Date of experience: February 20, 2015

Thumbnail of user kathyj16
New York
1 review
1 helpful vote
  • Send Message
February 20th, 2015
Verified purchase

We've been using the Melaleuca cleaning products for 6 yrs now. Prior to shopping at Meleeuca we used all brand names. Since switching over my son no longer has asthma conditions, my daughters migranes have disappeared and we no longer get sick the way we did in the past. It is a pleasure to clean without the toxins and our home is alot cleaner and germ free!

Date of experience: February 20, 2015

Thumbnail of user dennisj13
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2015
Verified purchase

For the past 4 years I have been very satisfied with the products I purchase from Melaleuca. Consumable products are green and natural, priced OK, and very convenient too because products are shipped directly to my home.

Date of experience: February 20, 2015

Thumbnail of user samr713
Ohio
0 reviews
12 helpful votes
  • Send Message
January 13th, 2022

I've never seen such a greedy company in my life and their products are no better than the ones you can buy at the store. They are offering free shipping only if you buy 44 points then they give you the shipping cost in shopping dollars but when you use the shopping dollars, that doesn't count towards your 35 monthly points. You get zero points when you use shopping dollars. Such a ripoff

Service
Value
Shipping
Returns
Quality

Date of experience: January 13, 2022

Thumbnail of user kimg103
Louisiana
1 review
76 helpful votes
  • Send Message
August 9th, 2017

If I could give this crap negative stars I would. I have not been impressed with their overpriced products that you are REQUIRED to buy every single month. You have to spend 35 "product points" which is somewhere between $50-80 EACH MONTH. I have been desperately trying to cancel my atrocious membership and they just keep harassing me! I wish I had never even gotten involved with this disgusting company. Customer service is a joke because they won't cancel your membership. You are supposed to sign a paper that you wish to cancel and send it back to them which I DID and they STILL continue to tell me I'm REQUIRED to buy products from them! Um... excuse me? No thank you. Never in a million years.

Date of experience: August 9, 2017

Thumbnail of user michellen15
Georgia
1 review
1 helpful vote
  • Send Message
February 20th, 2015
Verified purchase

This was a new way to shop for consumable products for me and I found I love it! I'm a busy mom of 4 and it saves me a ton of time along with money. The products work great high quality safer products with a vaue price tag. :).

Date of experience: February 20, 2015

Thumbnail of user kathyv5
Florida
1 review
3 helpful votes
  • Send Message
August 24th, 2014
Verified purchase

I've always had problems with plack and after I started using Melaleuca Dental products my Hygienist was surprised at the difference in my teeth and oral hygiene. She told me to continue using the products because they had made a big difference in the plack on my teeth and she no longer had to use the water pick to get my teeth clean.

Date of experience: August 24, 2014

Thumbnail of user sarahb126
New York
1 review
1 helpful vote
  • Send Message
February 20th, 2015
Verified purchase

Rustic Touch is one of my absolute favorite products! I use it to dust furniture, clean the interior of my car, dust my leather furntiure, and polish my leather boots! Amazing product, beautiful shine, and the perfect blend of science and nature! Thanks Melaleuca!

Date of experience: February 20, 2015

Thumbnail of user richardm3300
Maryland
1 review
31 helpful votes
  • Send Message
January 30th, 2022

Here we go another month and already trapped into odering stuff I still have plenty off to make up minimum order that I will have to pay over $10 in shipping. Oh wait. If I order another $15 worth of stuff bring my order to almost $100 I can get free shipping... Big freaking whoop!. Watched several hours to qualify for loyalty dollars and didn't get credited for $#*!!. I HATE THIS COMPANY!

Tip for consumers:
Expect to pay minimum $90 MONTH FOR STUFF, EVEN WHEN YOU DON'T NEED STUFF YOU HAVE JUST TO FILL MINIMUM AMOUNT which is 35pts. or around $78 + $10+ shipping or a 44pt min. order for free shipping which brings your order into the 90's..If use have a 39 pt order and go to use any accumulated shopping loyalty dollars it most likely will bring order down below 35 pt minimum and you will be strong-armed into now ordering something you don't need!!..Total B.S.

Service
Value
Shipping
Returns
Quality

Date of experience: January 30, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?

Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.

Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.

These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”

Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.

Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.

Company Representative

Thumbnail of user gregg143
VanderSloot F.
CEO
Typically does not respond to reviews

How do I know I can trust these reviews about Melaleuca?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Melaleuca?