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- For Business
Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.
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I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!
Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!
I shop at Melaleuca. Great products, good prices. I have been a happy client for 8 years. Best experience ever. My wife is asthmatic so it was crazy cleaning the house with normal household products. No more asthma attacks after Melaleuca.
I personally ended a 23 year problem that dermatologists could not cure.
Shopping at Melaleuca makes sence.
Date of experience: August 22, 2014
I came back to this company on June 19,2019 because the soap, tub products, after shave lotion, chewing gum that stops tooth decay, etc. I have told others about these amazing vitamins that work within a few days depending on your condition. There was a young lady that signed up with me that requested to cancel after 30 days. And she canceled with no problems. These products get more and more amazing to your health and your wealth the longer you use them. A very God centered owner with good neighbor convictions. And I have not even personally met him. Just this program he has set up. I dare anyone to try these products for what they were designed for, and you will be impressed.
Date of experience: August 10, 2019
I was told they were not an MLM and yes they are. They discontinued the product I wanted most. Then when I wanted to cancel it was a total NIGHTMARE! They sent me things I didn't want, even after I cancelled in November. Then they made me send in a letter and it had to be signed took me well over 30 days to cancel it. I sent back a box and then had to send back a 2nd one because they have a back up shipment ready to send you. Then they kept calling me. NOT WORTH THE HASSELL!
Tip for consumers:
Wish I had never heard of them
Products used:
The fingernail polish
Date of experience: January 25, 2024
I have been a customer of Melaleuca for over 13 years now and I only have good things to say about their products not only do they work exceptionally well but 2 of them where a big help to improving my asthma! The customers service has been amazing it has been an excellent 13 years experience and I am looking forward to 13 + more.
Date of experience: March 1, 2015
My family has been using Melaleuca products for 20 years and it has been an amazing experience.
By getting the toxins out of our home and switching to this phenomenal product line, we have been able to help our daughter's asthma and our son's eczema while getting healthier ourselves.
We also chose to take advantage of the referral marketing component of Melaleuca - definitely a blessing on our family :)
Date of experience: August 22, 2014
I've bought different green brands over the years. I was never impressed with their effectiveness and they were expensive. These products really work. I like the fact I can buy Melaleuca's products at wholesale and they are delivered to my home.
Date of experience: February 20, 2015
I have been a Melaleuca customer for over 11 years. I love that there is an easy way for me to remove toxic chemicals from my home, just by switching stores. I started shopping with the company when I was 28 and single. Now I am a mother of a two year old and pregnant with my 2nd child. One thing I don't worry about are chemicals in my detergents, or contaminates under the sinks. The vitamins have given me the nutrition that I need while pregnant and nursing - which I now appreciate more then ever before. Thank you Melaleuca!
Date of experience: August 22, 2014
I have been a Melaleuca customer for 5 years. I never realized how toxic the products in my house were before that. Now that we got rid of the all the toxic products my family is healthier and we almost never get sick. In addition the prices are the same or in a lot of cases less than the products we were using from the stores. Best of all, now that the toxins are out or our home, my younger son and I no longer have seasonal allergies :)
Date of experience: February 20, 2015
I had a bad case of eczema on my neck for 25 years and with Melaleuca renew lotion it was completely gone in 3 days. It's been 14 Years and anytime it comes back I put a little on and it goes away right away. Nothing else ever worked as well and nothing ever lasted more than a short time
Date of experience: February 20, 2015
I LOVE Melaleuca! My orders are always on time and only take about 2 business days to get to my house (I live in FL). I have only had 1 instance in the last 4 years that I have had a complaint. I called customer service, they replaced my product (the next day!) and added an additional one to my online shopping cart for free! The customer service is second to none! THIS is how shopping should be and THIS is level of customer care I have come to expect. The savings are amazing... I am saving an average of $100/month for a family of five. I even get to use coupons and shop at other retailers for less. I will NEVER pay retail again! Thanks Melaleuca!
Date of experience: August 22, 2014
Ok so I ordered the wrong item. My fault. Called the company and explained. Not only did they say to keep the item, they sent me the replacement free in my next order. It wasn't expensive, but seriously? What company does that?
I'll be a customer for life.
Ps
Products are AMAZING!
Date of experience: February 20, 2015
Stay away from Melaleuca the Wellness Company their products are overpriced and their customer service will lie to you at every turn. If you end up with a backup order they treat you like a 2nd class citizen trying to justify why your backup order is ok to be delayed up to 12 days even though other orders ordered in the same day will be shipped immediately. This company is a waste of time and money there are many comparable products on the market for much less hassle of having to be obligated to order certain things you don't need every month.
Tip for consumers:
stay away their prices are overpriced they charge exhorbitant shipping and handling and treat backup orders like 2nd class the delays are unacceptable and horrible.
Products used:
laundry detergent soap, hand soap, toothpaste, lotion
Date of experience: March 9, 2022
Usually you get caught in it by helping others promote their business but soon you learn you have a problem. The way they get you is that you have to place an order or they will provide an alternative which is normally $72.59 but when you open the box, you actually can find better products at the Dollar Tree. It was so bad that I had to cancel my credit card to stop them from charging me. Now they calling like the loan officer. I told them I would send them their products back and they want to charge me to send them back. I'm sorry but it's not worth the hassle and the products that I have received haven't been that great.
Products used:
Vitamins
Date of experience: September 21, 2022
I've tried every weight loss product on the market and finally found a product that really works. Melaleuca's GC Control really helps me control my appetite by controlling my sugar cravings. My favorite is chocolate fusion. Yeah!
Date of experience: February 20, 2015
I've loved being a customer with Melaleuca. We switched to their cleaning products and my son immediately had an improvement with his skin - no more rashes AND although it's a safe product our clothes are clean. It's an affordable brand, we save some money shopping here and the products are delivered to my door. Shipping is quick and customer service is great. The website is easy to use.
Date of experience: February 20, 2015
I've been a loyal customer for 4 years, and usually shop 16-18 times a year. I've had 2 orders that arrived damaged by the shipping carrier and Melaleuca's customer service was amazing! Their only concern was making sure my experience as a customer was the best it could be despite the shipping companies failure to deliver the package unharmed. They also answer the phone almost immediately and the person on the other end speaks English as their first language and... yes, it's a REAL LIVE HUMAN BEING!... I didn't even have to press 1! [[[[mouth agape]]]] Melaleuca has my business forever!
Date of experience: February 2, 2016
I love Melaleuca! I believe in their products and I'm so thankful I was introduced to them. They have worked hard to produce a superior product. The laundry detergent rocks! Our clothes come out so vibrant as if we just bought them. The Renew lotion is by far the best I've ever tried. Melomagic is my new go to cleaner. The cleaning products are amazing. Truly! Thanks Melaleuca. We are so happy to get the toxins out of our home while trading them out for a trustworthy and even more competent brand.
Tip for consumers:
All of the above.
Products used:
Laundry detergent, Non toxic cleaning products, that smell great, lotion, baby line, protein bars, access weight bars that burn fat....so yummy! Health supplements for the heart, vitamin D, pain reliever ointment, and low calorie powder mix for my water.
Date of experience: April 28, 2022
I've been a melaleuca customer for 14 years. I can't say enough about how much the products have helped my family with issues ranging from arthritis, chronic bronchitis, asthma, eczema, diabetes, mrsa, low energy, weight loss and so much more. Thankful to have switched stores and have complete health and wellness for my family.
Date of experience: February 20, 2015
I was introduced to Melaleuca in late February by a friend. I didn't questioned the products because my friend is very trustworthy and not easy to convince unless is something worthy of. I am currently receiving melaleuca products monthly and so far so good. I am impressed with their cleaning supplies and their health products. I recommend melaleuca products and experience for yourself. Excellent customer service and they offer a credit card with "Popular Credit Services" that gives you 6% on your melaleuca purchases.
Tip for consumers:
Buy what you need monthly, adding to 44 points, for shipping costs to be waived and use towards your next month supplies.
Products used:
laundry products, vitamins, shampoos and conditioner, body washes, shower sponges, hand sanitizer, body soaps, toothpaste, gum, mouthwash, make-up and much more.
Date of experience: June 29, 2022
13 years ago, I had many health issues with Lyme Disease. Thanks to converting my everyday products and my vitamins to Melaleuca, I can say it's been life-changing! As a happy customer, I can say that everyone will benefit in some area with Melaleuca. Try these amazing products and judge for yourself.
Date of experience: January 8, 2016
I have been a loyal Preferred Customer with Melaleuca for 8 years and I am still so impressed with their amazing, friendly and always willing to help Customer Service.
So grateful that my friend referred me to this store. We love their products and everything they offer my family.
Date of experience: February 20, 2015
I've shopped with Melaleuca for 13 yrs. Great products, customer service & price! New products all the time & they're backed by science. As a cancer survivor I'll never go back to off the shelf products with cancer causing chemicals.
Date of experience: February 20, 2015
Pryor to becoming a customer at Melaleuca I was looking for a really good lotion that would last allday long. I became a customer and started using Renew lotion. My skin is always soft and always looks healthy! I have a friend who has a son with eczema and she started using the Renew and his skin has cleared up so much that he now can show his legs without any embarrassment!
Date of experience: February 20, 2015
I recently started using the Melaleuca Peak Performance Total Pack. I have suffered for some time with lower back pain from a herniated disc. Within 2 weeks the pain from inflammation subsided and I can know function normally again. Plus I have more energy than I have felt in years. Will never stop taking this product.
Date of experience: February 20, 2015
I initally was concerned about ordering necessary consumables on-line. I didn't think the products would arrive by the time I needed them. My Melaleuca products always arrive in a timely fashion, usually 3 business days from the day of my order, sometimes even sooner! Shopping doesn't get any easier! I love this company and it's products!
Date of experience: February 20, 2015
It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?
Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.
Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.
These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”
Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.
Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.
