Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.
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I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!
Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!
I bought the bug repellent and the only place I used it was on my feet night before last while I was outside talking to a friend. When I came in I saw an alarming amount of mosquito bites on both feet! I have been having to keep anti itch cream on them and they are so bad the itching has been waking me up through the night. I now believe that it is not a bug repellent at all but rather a attractant. I will never use it again and I plan to warn others! It is false advertisement!
Oh and my hands and face were uncovered also but I didn't use the "repellent" on them and I have zero bites on my hands and face.
Tip for consumers:
Do not use the bug repellent!! It is an attractant!
Products used:
Bug repellent
Date of experience: June 13, 2022
I enrolled as a Melaleuca customer in January 2000 (15 years ago) and have used this company's products for the past 15 years. I have been able to discontinue use of 7 prescription medications and lose 147 lbs as a result do using their natural health-enhancing products. I love Melaleuca products.
Date of experience: February 20, 2015
I started shopping to get a few things. I didn't know if I wanted to right away because i had read crap on the blogs... so i just decided to go listen to a person tell me about how shopping with melaleuca.com worked. Everything she said, we so clear that i knew the things i read on the blogs were from people who were not paying attention or just complainers. I have been a member for over a year now and really like it. The products are great and i don't have to drive around to the store. I also liked that there wasn't a hassle when I had the ups guy drop my box, because melaleuca just sent me more of what got ruined and i got to keep all the other stuff. Glad i didn't listen to the bogus blogs
Date of experience: August 22, 2014
Two years ago I became a Preferred Customer in order to try the "better for you, healthier, safer products and also to earn a sideline income as a Marketing Executive. I bought the Pacesetter Pack which includes the Home Conversion Pack of 60 products & the ten business kits & other materials to get my business off to a good start. Thus armed My family has enjoyed all the items we've tried & I was happy to start referring customers to shop with Melaleuca each month. I have earned residual income every month since! I also can't wait to shop each month because the products definitely increase our Quality of Life! I also enjoy recommending the co. & products to others especially those suffering from many ailments & side effects caused by the traditional Drugs prescribed by the medical community.
Date of experience: August 11, 2014
I signed up for Melaleuca about 2 weeks ago. I was told, as a member, I would have to purchase 35 pts worth of product each month. Since there were not many days left in October and the two ladies who signed me up did not say otherwise, I thought my month would start in November. I was wrong! The company sent out a pack filled with items I did and did not want. I now owe them $70 (shipping was $15!). They placed a hold on my account. Since I did not place the order, I did not have the funds in the account to pay for it. I called yesterday to figure out why I had a hold on my account, being that I just signed up with the company. I explained everything to the lady and asked if that order could be cancelled. She said it could not and then asked me when they would receive their payment. I told her I didn't place the order, so I don't know. She said I would receive "courtesy calls" until they received payment.
Date of experience: November 3, 2016
Melaleuca's customer service is phenomenal, quick to answer the phone and answer any questions. They always make me feel satisfied and if I have ever had any problems with products they fix the issue.
Date of experience: February 20, 2015
I have found that Melaleuca goes the extra mile for delivering quality products. Our family has benefited with better health and we really love the bath and body products. I have teenagers, and when they love something, you know they mean it. I will always shop from Melaleuca.
Date of experience: October 14, 2014
I'm so grateful for this company and the peace of mind I have in shopping for these products. I lost my mom and my dad to Cancer at age 65 and my best friend to Cancer at age 43 so its important to me to use products without any carcinogens in them to do what I can to reduce my risks and my children's risk of cancer. The supplements are excellent also for boosting our immune system. What an awesome company to find!
Date of experience: February 20, 2015
I have been a customer since 2003. Although I have had asthma since 1953, I haven't had an asthma attack in over 13 years because I got the nasty chemicals out of my home by switching to Melaleuca products. When I was diagnosed with osteoarthritis, Melaleuca had a supplement that negated most of the stiffness. My gums used to bleed every time I brushed my teeth, but not since I switched to Melaleuca toothpaste. Whenever I have a question about any product, I call the product line and get an answer. Whenever I have a question about an order, I call customer service and the question is answered. One time Melaleuca accidentally included $35.00 worth of products in my order (without adding anything to my bill) and when I called to tell them that I would send them back, I was told to keep the products. Love, Love, Love this company.
Date of experience: September 5, 2017
My Melaleuca Review - I love shopping on Melaleuca.com. One of my favorite product is the Melaleuca vitamins. My sister swears by them and I notice a positive difference when I take the vitamins regularly. The cleaning products work great, I like that they use natural ingredients and avoid nasty chemicals. Shopping one Melaleuca.com is easy, and I love getting my Melaleuca shipment every month.
Date of experience: October 20, 2015
Do not feel good at all about having to send Melaleuka my Signature to stop.
Why not a phone call saying Stop with my account number.
30 minutes to write address stamp envelope then 28 minute drive to Post Office then 28 minute drive home about 2 hours of my day just to service with Melaleuca. Not okay,
Tip for consumers:
To cancel service a Signature has To be sent with account number to Melaleuca, only reason they have is thats the rule everyone has to. Certainly not essential customer service here to me!
Date of experience: April 29, 2022
Consistently I have wonderful customer service with Melaleuca. They always exchange items for free, whether it's a shade of lipstick, a flavor of a granola bar, or a type of shampoo that doesn't work for me. They always just send me a different one or refund it, so easy! Old fashioned customer service with modern technology!
Date of experience: February 20, 2015
So many of these products have greatly impacted my life.
One in particular is Florify for digestive health. I can't believe the difference it has had on my tummy troubles!
10 billion cfu a day has given me total comfort.
Date of experience: February 20, 2015
I'm a 62 year-old woman whose cholesterol levels went up with every blood test. I asked my doctor to wait on prescribing a statin until I could try this product that my sister gave me. We're both astounded. My cholesterol dropped 100 points in 45 days. 100 points! This was without change in diet (not the best) or exercise (little to none). I took 2 capsules twice a day, along with 3 garlic supplements (Swanson 500 mg each) and 1 600 mg Red Rice Yeast (from Nutrabulk - they're not all the same but these are good).
Date of experience: March 16, 2017
I will miss being a member of this online shopping club. I had to cancel due to inflation taking my money in other areas of life, utilities, gas, food, etc. I will definitely reinstate my membership when I am better able to organize my finances and of course if inflation ever comes down. Their products are amazing! I've never had a problem with customer service. If you don't like a product, you call and they will refund or send you something else to try. My membership was cancelled successfully through email. There were no issues there. Give this company a try. Mr.Vandersloot truly cares about wellness and humanity. He takes every opportunity to empower Melaleuca members. I can't wait to be a member again and also subscribe to their new roll out on Riverbend Ranch Black Label Steak! I trust this wellness company. They are not crooks. Everything is clear about meeting your 35 point monthly commitment. If you forget to place an order, they auto ship your selection of monthly products. No gimmicks, no BS. All the negative reviews are disgruntled people who truly did not listen to what being a member entails.
Tip for consumers:
This company is not a pyramid scheme. If you notice, the company does not advertise. You become a member through word of mouth.
Products used:
Supplements, cleaning products, beauty products, snacks
Date of experience: February 27, 2023
I have been a loyal customer since Sept 2007. My daughter was 6 years old then and she was suffering from bad headaches so I decided to switch stores and start using the ecosense line, well I noticed an immediate difference. She no longer complained of headaches so it was obviously the chemicals that were causing them. Solumel has saved my carpet and counters more times then I can count & the vitality pack has helped me stay off of cholesterol medication and gave me energy during the day. I have yet to try a product I don't like, everything I have used over the last seven years is better then anything I have ever bought from a grocery store. I am a very happy customer that is so thankful for this company & I hope to start building a business soon.
Date of experience: October 15, 2014
Due to a colon disease, my gastroenterologist suggested that I take vitamins. He "prescribed" if you will, the vitamins that I should take. I had been taken vitamins for 10 years when I was introduced to Melaleuca's supplements. Coming from the medical field made me very interested in the science behind these vitamins. After reading all the science plus the patent on their technology, I decided to test them out. Here it is 11+ years later and I have never been healthier! I've had one minor relapse with the colitis/Crohns. My doctor says I'm the healthiest sick person he's ever treated. I couldn't be happier or healthier!
Date of experience: August 22, 2014
Our son missed 18 days of 1st grade due to ashma! A friend shared Melaleuca products and we felt we had to at least try to see if it would make a difference. In only 2 short weeks we went from 3-4 albuterol treatments a weeks to virtually none! It was all as simple as converting all my cleaning products and personal care products. I never realized the store brands of cleaners were the triggers in his environment hat were causing bad asthma attacks! It's been over 7 years and i'm happy to say that was one of the best decisions I ever made for my family!
Date of experience: February 20, 2015
I had one trying to recruit me via LinkedIn. I have posted, "NO MLMs" in my headline. She completely lied saying this was her, "consultancy project on immunity and autoimmune issues in women". She obviously researched me and saw my posts about being an AI patient. I was never told the company
Name until she did her very pushy presentation. Not only did she try to recruit me, she lied again about a few of the facts in what these products do. I know because I'm not ignorant about medicine, and my boyfriend is a Doctor.
These people are predatory, and dangerous. She was telling me things that I knew to be medical B. S. I looked at their products and they aren't any better than what you can get at Walmart, Target, from Life Extension, Amazon, or luckyvitamin.com.
Date of experience: February 26, 2022
I just had all of my labs drawn and my doctor has informed me I am no longer considered ANEMIC! Hooray! My husband has normal cholesterol, when for years he did not. He is unable to take a prescription drug for cholesterol because they were shutting his liver down. We take their vitamins and supplements everyday and look at what a difference they have made to our health! I love their cleaning products too! We shop from Melaleuca each month for all our family's needs. This has saved us alot of money! Now when we go to the grocery store, we buy food and get out! It's just a great way to budget!
Date of experience: March 11, 2015
I have been shopping at Melaleuca.com for over 15 years. I absolutely love the products, the company and their customer service is exceptional. I would never go back to the stores for my consumable goods for me and my family. We have seen huge health benefits since we started shopping at Melaleuca.com and we are so thankful for this amazing company.
Date of experience: August 24, 2014
When I signed up, saw reviews were persuasive against. Truth is, my husband can only use their items for his Arash, cleared his arm up. I just started and I made money already and my house smells fantastic! 100% greatness, a buyer forever. They have better prices and the naysayers don't want you straying from their Walmart god.
Tip for consumers:
Truth is in the Company, find out yourself!
Products used:
Almost All
Date of experience: April 24, 2022
I can't imagine a day without FiberWise. I have suffered for pretty much all of my adult life with digestive issues and since taking FiberWise it has made such a huge difference in my overall health. I no longer have that bloated feeling every day, I have more energy and am not as tired and I just feel much better. Thanks for providing such a great product!
Date of experience: August 24, 2014
I was under the understanding that Melaleuca didn't believe in chemicals, but their toothpastes are full of them and one I looked up is said to cause cancer. I googled Sodium Benzoate and it just said that this chemical causes cancer.
Date of experience: June 19, 2016
I have been a Melaleuca customer for over 12 years. We have found the products to be superior quality and of great value. I love that I finally found a 'store' that I can trust. The products have never disappointed us but I can tell you that over 12 years, I have had several different conversations with customer service and their product hotline. They are so reliable and trustworthy because they have the science to back up their products. Plus their products are made in the US... unlike P&G.
Date of experience: February 20, 2015
It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?
Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.
Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.
These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”
Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.
Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.