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Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.
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I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!
Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!
Excellent customer service! Love the safe, eco-friendly, healthy products, I've been shopping here for 16 years. The turn around time is quick and I love the Free products too! It certainly saves me money and time.
Date of experience: February 20, 2015
My husband and I have been loyal Melaleuca shoppers since 2004 while I was undergoing chemotherapy for my third recurrence of ovarian cancer. Since testing indicated my cancer was not genetic, we made the decision to improve our environment starting with removing toxins from our home. We removed ALL cleaning products from our home and replaced with Melaleuca's EcoSense products. We gradually replaced all our personal care products with Melaleuca. If they make it, we use it! Now, going on 15 years since my last chemotherapy treatment, I am cancer free and feeling great! Thank you, Melaleuca!
Date of experience: January 2, 2019
It is a pleasure to shop with popjulia! I can find almost anything i want instantly and i can view reviews and feedbacks for the specific item which i am looking easily. This is the number one site for me for online shopping, period
Date of experience: October 2, 2019
The most beautiful EcoSense Products and Marketing Plan have made me a healthier person whilst enhancing my life within these three years since I joined as a Marketing Executive. I am now a Director 111. Thumbs up for Melaleuca! No regrets in joining Melaleuca! Love all the Products!
Date of experience: October 15, 2014
Our family has been shopping with Melaleuca for the past three years, and we will never go back to store brands. We will be customers for life! Melaleuca's products are truly exceptional in quality and offer a great value to the consumer. The products have had such a positve impact in my family's health, and I love having peace of mind as a mom knowing I am using products that are safer for my famliy and for the environment. Their customer service is outstanding, and their mission of helping others shines through in all that they do!
Date of experience: October 15, 2014
An order went out that I didn't need that I had to pay expensive shipping for. I called customer service to see if I could return this as a courtesy considering I pay to be a preferred member, they were unwilling to even consider it. This is surprising considering they are celebrating 35 years and let everyone know they are a multi million dollar company. This is sad because it's not due to customer service or value to the preferred client. It is a money scheme and focused on that and not customer service. Amazon a corporation has better customer service.
Date of experience: September 10, 2020
My package was stolen off my porch and I called customer service and they apologized again and again! Their solution was to ship me another package at no cost great BUT they overnighted me a whole new order - like wow impressive!
Tip for consumers:
If you want to smile for the day just call customer service
Products used:
Allergy meds-bandaids-laundry line-deodorant and shave gel- vitamins-rooted essential oil and toothpaste
Date of experience: February 1, 2022
When I started shopping here I had no idea about the variety of products they make. I started with the omega 3 for my children and the whole family ans the vitamins which are very very good. Then, I noticed that theyvalso have non-toxic cleaning products, hair products, cosmetics, snacks, erc. Everything is just manufactured for their clients so the quality is exceptional. But the best of the best is their friendly and effective customer services, you dont find this often! I higly recommend people to switch to the amazing store!
Date of experience: February 20, 2015
I have been shopping 11 years here and have frequently called customer service with new customers to help get answers to their questions and any problems they have, and have always been greeted with courteous and knowledgeable employees that have our best interest at heart!
Date of experience: April 5, 2017
Life Changing! I haven't been sick since I have been taking the peak performance vitamens. Both of my parents had High Blood Pressure and High Cholesterol. My numbers are excellent. I don't take one prescription drug and I am sooo healthy! $2.44/ day is worth every penny! Thank you Melaleuca for your outstanding, life changing products!
Date of experience: September 14, 2017
I have young toddlers and this prenatal vitamin is amazing. I have more energy than
I have ever had in my life. Better yet... having been anemic my whole life--my iron is now normal. $19? Are you kidding me? Best $19 I spend oneself every month.
Date of experience: February 20, 2015
Terrible and Overpriced products; I am forced to buy products that I don't want because if you are a member, you must spend a certain amount each month. I signed up because of a friend and she loves it and WHAT THE HECK? How on earth do people use these products? They are awful.
Below is the email I just sent them:Good morning, I was just charged a convenience fee of $67.99 and I don't understand what that is and I would like a refund for it. Please refund that amount and cancel my membership. If this does not happen I will dispute it with my bank.
I have tried many products and most of the ones I've tried are just not good and extremely overpriced.
I have submitted complaints about products and there is really no way to review them.
The two products that I do like: 1 - popcorn - they are extremely overpriced and half of the kernels don't pop. I throw half the product away. 2 -brownie protein bars - extremely expensive and now are no longer available.
So many products that are terrible, way too expensive and I've had to pay to ship back:
Sei Bella Vitamin C cream - gave me blisters
Pretreater - stained my clothes - I now have brown spots on my clothes where I used this product.
Wood Wipes - left streaks on all the furniture I used it on.
Other wipes - the packaging is so bad that all the wipes come out together.
I could go on and on.
Again, please refund the 67.99 and cancel my account.
Tip for consumers:
Run away from this company
Products used:
I liked the popcorn and the protein bars, but the popcorn - only half the kernels popped, that forced me to throw half the product away and now the protein bars that I liked are no longer available.
I've used a lot of the products - but the popcorn and protein bars were the ones I like. I sent several back and had to pay a $10 shipping charge each time, even when the products gave me blisters or stained my clothes and is a pretreater. I am not a fan of this company.
Date of experience: June 8, 2023
Melaleuca oil saved me when I started to get a sore throat. With a handful of drops in warm water... i gargled with it and WOW! It not only gets rid of the germs... but it rids of the pain in my throat. So awesome! A natural way to get better! Love it!
Date of experience: February 20, 2015
I am very disappointed as a first time customer. I was very excited about being a customer and i was looking forward to the products that I ordered as a first time customer. I didn't receive my full order. The 100% guarantee that they advertise is a lie and even when i called customer service since they messed up, i thought they would give me something else for free to show that they care about my satisfaction however that was not the case. I just have to wait another 5 days for the rest of my order to be delivered. Terribly disappointed.
Date of experience: May 5, 2020
Do yourself a favor and avoid this company. Their products are not nearly as good as they claim. They force you into a membership where you have to spend $70 a month all while they are brainwashing you into thinking you are getting a good deal. It's like a cult for consumers.
Date of experience: September 14, 2020
I have been a customer of Melaleuca for 6 years. I love the so many of the products manufactured by Melaleuca. Shopping at Melaleuca allows me to not only be proactive in my health, but I know I am helping my family live a better healthier life by using the products manufactured by Melaleuca in my home. I will be a customer for life!
Date of experience: February 20, 2015
There is nothing wrong with the Melaleuca products but I do better shopping at Costco. For example, 5 granola bars from Melaleuca costs 6.29, plus 5% shipping. I can get 64 bars at Costco for 11.99
Date of experience: September 12, 2023
One of my family's favorite products from Melaleuca is their MelaGel. Working outside in my garden or in the shop I get lots of cuts, burns and scrapes. The MelaGel instantly takes the sting away and heals the wound quickly. It is a product we can't live without.
Date of experience: February 20, 2015
I love the Melaleuca vitamins called peak performance. I have been a vitamin taker for my whole life. Inspite of never feeling anything physically different. But I thought I was doing a good thing for myself. Until I started on The Melaleuca Peak Performance Vitamins. Within a few days I felt more energy, my recovery from exercise was quicker and the joint pain that I was feeling, is being controlled.
Date of experience: February 20, 2015
I love Melaleuca products. I love the fact they are toxic free and conveniently delivered to my home. The vitamins are also great, because it gives me the necessary nutrition and energy I need to function at my peak everyday.
Date of experience: February 20, 2015
Before taking the Melaleuca supplements I had high cholesterol. I was on a prescription drug. With the doctors permission I went off the drug and took Phytomega from Melaleuca. Within 6 months my total cholesterol was in the normal range. That was 3 1/2 years ago. My recent blood tests still showed my levels normal without any medication... only Melaleuca supplements.
Date of experience: February 22, 2015
I have been a Melaleuca Customer for 15 years. What attracted me to the company was the quality of the products, the safety factor and the price point. I can't live without these incredible products - that deliver the best of science and nature has to offer and at a great value. My favorite is the Vitality Total, GC Control and Access Bars. And for being a loyal customer over the years, I have received over $2200 in free products of my choice - over and above the 30-40% discount I get with the Preferred Customer program - so it saves me a lot of money shopping at Melaleuca along with all the fabulous customer perks!
Date of experience: August 22, 2014
They owe me $10.00 said they would send me the last product (back up order) but I will need to pay postage of 10.00 to send it back.
They charged my debt 10.00 and pretend they sent the order to me made it look good on there end.
I never got the items but I saw were they said I got it.
I WANT MY $10.00 DOLLARS BACK!
Tip for consumers:
THEY ARE GREEDY PEOPLE DO NOT TRUST THEM !!!!!!!
Products used:
TOOTH PASTE/ SOAP/SOME CLEANING PRODUCTS/PAIN CREAM
Date of experience: December 21, 2021
Melaleuca customer service has been so helpful to me as a shopper. I have come to rely on their assistance and knowledge. Specifically I recived an incorrect item and they replaced it for me at no charge and did't even ask me to return it! I will always be a loyal customer.
Date of experience: February 20, 2015
I have very dry skin, and in the winter it becomes flaky and itch. Renew lotion is my favorite product. My skin feels moist and not greasy. I augment the lotion with Renew bath oil after the shower. Great product!
Date of experience: February 20, 2015
It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?
Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.
Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.
These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”
Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.
Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.
