business logo of Mercado Libre MX

Mercado Libre MX

How would you rate Mercado Libre MX?
grey star
grey star
grey star
grey star
grey star
Mexico
1 review
3 helpful votes
Follow David B.
Unfollow David B.
Send Message
Share Review
Report Review

The Worst internet buying experience EVER
They advertise items not in stock and refund thru Mercado pagar! Then You cannot get your money put on Libre again. All Espanol so you can not figure out anything even mexican speakers cannot figure out what they tell you mumbo jumbo crap! Stay Away if you want to keep from being Ripped Off!

Date of experience: April 18, 2020
Mexico
6 reviews
7 helpful votes
Follow luis a.
Unfollow luis a.
Send Message
Share Review
Report Review

The worst, because there is no supervision. There are good sellers but many very bad. Who wants to sell you charge too much. That site is pure advertising.

Date of experience: September 25, 2013
Colombia
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Send Message
Share Review
Report Review

Buyer beware
April 25, 2020

The guarantee from mercado libre is a joke. I received a computer with a bad cable so I couldn't even charge the computer. I sent the computer back. I saved the documentation. I took video tapes of the problem and they just dropped the claim and forgot about it. Now I can't get ahold of anybody on the phone or otherwise
I don't know how these people stay in business

Date of experience: April 25, 2020
Oregon
1 review
0 helpful votes
Follow Jenny M.
Unfollow Jenny M.
Send Message
Share Review
Report Review

Increíble servicio
June 19, 2020

Excelente servicio a los compradores. Yo me siento muy contenta de comprar en Mercado Libre.
Yo vivo en US y me gustaría es poder apuntar mi teléfono de US. Cómo puedo hacerlo? Por el momento tengo el de mi hija pero yo quiero agregar el mío.

Date of experience: June 19, 2020
Uruguay
39 reviews
47 helpful votes
Follow valeria g.
Unfollow valeria g.
Send Message
Share Review
Report Review

Al realizar una compra en mexico, no recibi lo que habia comprado, por suerte el sitio es seguro y me devolvieron el dinero.

Date of experience: January 18, 2018
Mexico
7 reviews
6 helpful votes
Follow Nayma G.
Unfollow Nayma G.
Send Message
Share Review
Report Review

Ok for buyers
January 2, 2016

I've been using this site as a buyer since 2001 and I've never had a bad experience, but mostly because I only buy from sellers with a good reputation. Their shipping deals are better now that they've partnered with DHL. Judging by the reviews here, I probably wouldn't use it as a seller. They're an international company that should provide great service for both buyers and sellers.

I'm giving it 3 stars. I'm not sure why the main site displays only 1 star.

Date of experience: January 2, 2016
Argentina
1 review
1 helpful vote
Follow Keiko A.
Unfollow Keiko A.
Send Message
Share Review
Report Review

I like to warn others not to become a victim of Mercadolibre. I ordered coffee from the site. I paied money for three package of the coffee. I didn't receive anything from them. I try to contact with Mercadolibre, but there is No e-mail address. Nobody answer the telephone. I complained couple times to the mail which shows paying instruction. Now they stoped to send advertise either. I don't know what to do. I DO NOT RECOMMEND TO USE THIS SITE.

Date of experience: August 21, 2014
Mexico
1 review
1 helpful vote
Follow Vicky M.
Unfollow Vicky M.
Send Message
Share Review
Report Review

They suspended my account after hours of publishing a few ads, for no reason whatsover and no contact info. The very worst place and I truly pray they get their punishment well deserved!

Date of experience: June 30, 2016
Mexico
1 review
0 helpful votes
Follow Marco B.
Unfollow Marco B.
Send Message
Share Review
Report Review

Customer service number
November 13, 2017

I need to talk to a person. Where on earth can I call about money nog ending up in my account. You claim 1 business day. Well you did not say the year. Please, please answer!

Date of experience: November 13, 2017
Canada
1 review
0 helpful votes
Follow Ali A.
Unfollow Ali A.
Send Message
Share Review
Report Review

This website is a SCAM AND FRAUD. They give me another product that I did not order and they did not allow me to return back my money nor the product.

BE AWARE!

Date of experience: May 24, 2021

Overview

Mercado Libre MX has a rating of 1.5 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Mercado Libre MX ranks 781st among Home Decor sites.

service
10
value
8
shipping
8
returns
6
quality
7