MobStub

I was on the site placing an order, when up came a pop up offering 15%discount if I keep shopping. So I ordered a small item additional. The site split my order into two orders, the 15%came off the small item and not the larger ones. I was charged shipping for two orders, not one. And, today... I get yet an additional duplicate order-that I had not placed. Trying to communicate with Customer Relations takes days to get a response, never the same person twice, and only by email. They do not seem to read the complaint issue as they respond with off the wall answers. The quality of the items is fine. The process seems to be problem.

I bought the advertised 100% genuine leather crossbody bag in light brown. Absolutely NOT leather, but some cheap vinyl "made in China" After contacting customer service, I was told that yes, they are leather! And no returns. I wrote back again saying this is false advertising and misrepresentation! I know what leather is, this is not leather! I want my money back!

Believe it or not, I did get a refund... NEVER to buy from them again!

Ordered leather cross body bag. It smells of mold. I could smell the mold even before I opened it. There was a plastic bag inside the plastic shipping bag and the mold smell came through it all.
The horrible mold smell is one issue, the sewing around a zipper is another. I've contacted customer service with no response. Buyer beware!

I have not received my order there is no tracking until they say you have receive your order. They email me to contact my post office and neighbors about my order. I did it was no where to be found. I will never buy from them again. That was the last reply from them. I paid about $52.00 dollars with them. There is no accountability with this company. I ordered it from Face Book page. I plan to contact my credit card company and Facebook about their horrible services. Don't buy from Mobstub the are no good. They. Actually deserve zero in the scoring rating.

I have used Mobstub several times with no problems and always been quite happy with my purchases. Recently an order was sent out, mostly right, but two of the items were the wrong size. Unable to get ahold of the vendor I contacted customer service, relayed my problem and waited. The very next day I was contacted and through a few very pleasant e-mails my new merchandise is now on its way, in the correct sizes. I was very pleased with the response time, no hassle and very nice attitude of the customer service member. I would highly recommend Mobstub!