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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
810
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Missouri
1 review
0 helpful votes
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Blouses
June 13, 2024

Loved my order choices fit well. True to size fit. Colors vibrant. Feel of materials to my liking. Would buy more

Date of experience: June 13, 2024
West Virginia
2 reviews
0 helpful votes
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Bathing suit
June 14, 2024

Bathing suit top was beautiful & fit true to size. Bottom was 2 x too little. I wear the same size top & bottom

Date of experience: June 14, 2024
KR
1 review
0 helpful votes
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Great experience
May 20, 2017

I like to do online shopping at modlily website. Easy to return clothes if it doesnt fit me. They never give me any troubles. Fast shipping( usually take 2-3 days to receive)

Date of experience: April 18, 2017
New York
1 review
0 helpful votes
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Return
June 11, 2024

Company was very helpful and made my return easy! They even waived the difference in price if my return.

Date of experience: June 11, 2024
Tennessee
1 review
3 helpful votes
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I ordered a tankinI bathing suit, it has no bra top, no support just cheap knit fabric. Save your money it came from China and was 4 weeks from ordering to delivery.

Date of experience: May 2, 2016
Sofia M. Modlily Rep
over a year old

Hi Bonnie,
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.

Australia
1 review
0 helpful votes
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ABC123
October 7, 2021

Simple and easy to order. Top was longer than I expect but a smaller size wouldn't have allowed enough room for my head fit through the head hole. Pretty top and material.

Date of experience: October 7, 2021
Australia
2 reviews
21 helpful votes
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Yeah... NO.
December 20, 2016

Sooo for those wondering about this dress... it is not like the picture when you get it. The buttons are actually brown, plus there is no ruching around them like in the picture. This makes it look weird because it appears to sit too high around the neck with it flat. Also, the sleeves are nothing like this. They are long, tight, not as loose as the picture, definitely not 3/4. Plus have buttons at bottom. It's poorly made with loose threads and frayed ends everywhere. The bottom under skirt is a completely different material to the rest and a blue rather than turquoise, so it doesn't match and kind of looks weird. Overall... might wear it around the house, but sadly it's not something I'd wear in public. I got this dress that was saturating my FB page for weeks. http://www.modlily.com/v-neck-long-sleeve-maxi-straight-dress-g*******.html?utm_source=facebook&utm_medium=DPA&utm_campaign=*******-6

Date of experience: December 20, 2016
Pennsylvania
1 review
4 helpful votes
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Never came No refund
January 2, 2017

SCAM! Ordered in October and it is now January. They said they will refund 60% of my price. I contacted Paypal. Hopefully they will get them shut down.

Date of experience: January 2, 2017
Texas
4 reviews
0 helpful votes
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Super happy with this site. Wish garments were shipped faster but the styles are so unique; materials great and true to sizes. So glad I found this site!

Date of experience: February 27, 2018
Connecticut
1 review
2 helpful votes
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Not Happy
February 27, 2022

Still haven't received my full order. Paid extra and in full for express delivery. No phone number to talk to a live person. Will never order here again.

Date of experience: January 28, 2022
Canada
1 review
0 helpful votes
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"Wow" so beautiful!
February 21, 2022

Never ordered from overseas before, so impressed! Arrived so quickly, just as fast as a Canadian order. Also excellent quality, exactly as pictured, sizing was right on too

Date of experience: February 21, 2022
New Hampshire
1 review
1 helpful vote
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I saw these online and wondered what the quality and fit would be like. They are exactly as pictured and fit great. Looking forward to wearing this weekend.

Date of experience: June 19, 2017
Georgia
1 review
0 helpful votes
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A great shopping experience, there are excellent customer service and products. The sellers are really nice.It also has the most reasonable price and best quality, Highly recommend Modlily.

Date of experience: June 28, 2017
Ohio
2 reviews
0 helpful votes
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Pleased with merchandise
March 24, 2023

Ordered 2 swim suits recently an was very pleased with material, style an quality. Other than being to big an having to return I will definitely order again

Date of experience: March 24, 2023
Cyprus
1 review
0 helpful votes
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Sense of trust
July 20, 2022

There is a sense of trust and professionality that makes you feel that everything will function well (hopefully) regarding the client's expectations and according to the company's policy.

Date of experience: July 20, 2022
GB
1 review
0 helpful votes
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Stunning!. Is the only word
January 13, 2023

I will be buying from ModLily again in the future as the garments i have already bought are fantastic.lovely soft feel to the tops like velvet. Thank you

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
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Not right fit
March 15, 2024

I ordered a bra that took forever to get here and it wouldn't even fit a girl that is exsmall it came with no return address or anything else.I will not be ordering from them again.Not happy at all

Date of experience: March 5, 2024
Texas
2 reviews
0 helpful votes
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Great top- beautiful!
May 6, 2024

The swim top was beautiful! The pants were too short for modesty. I ordered another pair that was SUPPOSED to be included, but were not. I'm still WAITING!

Date of experience: May 6, 2024
Alabama
1 review
0 helpful votes
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Review of swim suit order.
July 17, 2024

Ordered wrong size. ModLily was quick and easy to exchange.

Date of experience: July 17, 2024
Canada
1 review
2 helpful votes
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Great Beachwear
January 31, 2018

Beachwear fits perfectly. I ordered one size bigger than I usually get. Comparible pricing. Two week delivery to Canada. I will order from this site again.

Date of experience: January 30, 2018