MovieTickets.com

I inadvertently landed on this site, thinking that I was at my neighbourhood movie site (i. E., Fifth Avenue Cinema), where I normally purchase my tickets online and select my seats. Since I was wanting tickets for a very popular movie, I assumed the process for purchasing my tickets was different. After paying a $3.00 service charge, I was guaranteed the best possible seats for a 6:45 PM movie. My purchase was made at 1:00 PM.

Since I was not assigned seats, I walked up to the theatre to ensure my seats were appropriate and that I would be assigned my scene points. I was furious to learn that my best possible seats were in the second row at the front of the theatre. This is insane. I would never choose to sit this close, in this small theatre.

My questions: What customer service was provided? How dare the site advertise best available seats as seats located two rows at the front of the theatre.

Never again will I be tricked into using this site, nor do I recommend it to anyone else!

Im going to set up a law suit and include Sams Club because they keep selling these Scam Tickets
This is a scam business. They sell gift cars in order to keep all your money
( they're not content simply charging fees/ THEY WANT SLL YOUR UP FRONT PAID MONEY - and they're not interested in giving goods for money i. E. movie tickets)

Bought movie tickets and it was automatically worth less than I paid for it. I tried to contact
Customer service and it is virtually non-existent. Don't bother

Bought a gift card. Paid for the gift card. Site would NOT let me redeem the gift card! Horrible! Printed the stupid tickets... MOVIE THEATER WOULD NOT TAKE THEM!
DO NOT EVER EVER EVER buy these stupid things! SCAM! They would NOT refund my money... so I paid $25 for a gift card, $46 for the movies, and STILL NEVER SAW the movie! Biggest rip off on the planet.

Incredibly misleading, poor customer service, and unjustified charges. Their fundamental business proposition is that if you make a mistake on date or showtime - you're screwed. You are charged the service fee (for no actual useful service), and if you make a mistake, you may or may not be entitled to a refund, and if you're lucky to have a shot at it, you need to GO TO the theater yourself (BEFORE THE SHOWTIME or you are screwed) and request a refund in person.

There online site to retrieve the tickets is horrible. You have to jump through hoops to try and get your tickets! Don't waste your money or your night!

So to use your movietickets.com gift cards you have to go through Fandango website. If you have an issue the live chat is with Fandango and they could give 2 cents about whatever issue you have going on. I spoke to live chat agent named Lily, who could care less and than tells me she saw the same issues I was having but that there was nothing to be done about it. Told me she would escalate it and get back to via email in 24 to 48hours. We are trying to get in the movie today not 2 days from now. IMO this clearly explains why movie theaters are dead and no one is in the theaters, if its this hard to give them our money why bother. The redbox is so much easier to deal with.

We also bought our gift cards from Sam's during the thanksgiving black friday deal and I agree with the other review that Sam's Club should do a better job at checking these things and not sell gift cards that are made just to scam customers. SAM's CLUB should not ever sell these movietickets.com gift cards again... they are totally crap gift cards, that charge you an additional fee to use something you already paid for; what a scam!

HORRIBLE. These gift cards are a SCAM. My mom bought me one for Father's Day in Grass Valley, CA (even though no theaters anywhere near Grass Valley participate with movietickets.com). I live in Sacramento, CA (the state capital of CA) and there are NO PARTICIPATING THHEATERS IN A 2 HOUR RADIUS. Customer service told me there are no refunds and I just have to drive to a participating theater. Their business practices are immoral...

Bought 100$ for 80$ costco giftcard. Stupid thing will not let me choose seats when I try to book tickets. Also cannot use two cards at the same time in a theater. Never using this site again.

TERRIBLE! "Convenience fee" of $3.00 to buy tickets but using the site is the ONLY way they allow to use stupid gift card. On top of that a $25 gift card DOES NOT cover 2 adult tickets. You have to give credit card to cover the fee AND the less than $1.00 to cover two tickets and cannot use for concessions. WORST GIFT CARD EVER! COMPLETE HASSLE AND RIP OFF! GET ANYTHING ELSE BUT THIS RIP OFF CARD - SOOOOO LAME!

They worked with me. I just misunderstood their policy and got frustrated over nothing. Thank you guys for providing reasonable prices for showtimes at theaters. Thank you. :)

Website wouldn't take the gift card they charged my entire ticket to my debit card including a surcharge and wouldn't make it right! Worst customer service and gift card I've ever purchased!

Received 50 bucks in movietickets.com gift cards and theyre worthless... do not use their website and for sure never buy their gift cards... you are warned.

Their system doesn't work and when there's an error, you get stuck with the charges. Do yourself a favor and avoid them at all costs.

The confirmation number provided was not recognized at the theatre so I had to buy a second set of tickets. Buyer beware.

No refund policy and no guarantee for a seat at the theater? Why bother using this crap website to begin with?!

IFC directs you to this web site to buy tickets but the damn thing doesn't work. Awful website. Just freezes up

They give you a deal on the cards but make it so complicated to use cards most people just give up. They will change theaters card is used. We used for AMC Barrington and the next week could only use at a different theater. But here's the thing, when you select your movie at a theater that does not accept cards they just redirect you to fandango or similar site. You think that they sent you there so complete the ordering there. But you can't use the gift cards there. You have to go back to craptickets.com and click a movie and theater that does not redirect. There is no way to know which theaters are good or not. Right now the site says theaters are good but it redirects. Called tech support and they said if it redirects then I can't go to that theater. I asked how do I know which are good. He said if it redirects it's not good. So trial and error and he says yes. Wow. So the thing is they intentionally make it difficult and figure these gift cards are only $25 and you only paid $20 so you'll just give up and they make the $20. Unbelievable scam. On top of that Sams club where I bought them advertised they could be used at the theaters. They cannot. Stay away. Even if you jump through all the hoops they toss at you they'll just cancel theaters around you so there's nothing close.

Won't accept att tuesdays promo or reset of password! Hugh waste of time. Long wait on customer service call.

Have a gift card, can't use it. Customer support give instructions that are impossible to follow. Don't use

Movietickets is nothing more than an experience in deceptive advertising, false advertising and customer abuse.

I received a movietickets.com gift card for Christmas 2016. While trying to register the gift card from their ineptly designed website, I was prompted to enter rub the strip covering the card number and enter it into the website. The card was so shoddily manufactured that rubbing the white strip also obliterated parts of the registration number and it couldn't be registered. When I called their customer service number, I was treated to a 35 minute wait on the telephone. When I finally spoke to a real live person, an incredibly arrogant and smarmy millenial, He said there was nothing he could do and that he had never heard of that happening. A Google search confirmed that this is a known issue and movietickets.com refuses to do anything to rectify the situation. I strongly recommend that anyone thinking of patronizing this business just throw $ 25.00 off a bridge. It would be a quicker way to waste money and they wouldn't have to spend 35 minutes to talk to an emptybrained millenial dolt over the telephone.

I purchased GC at Sams Club today. I was easily able to purchase two advanced tickets for 2 different moviesfrom AMC. I was able to enter my AMC account number to avoid service fee.

It took me over an hour to get a refund b/c I was not going to be able to attend the showing, SERIOUSLY! Will never use this site again, it cant just be easy to take my money!