MovieTickets.com

I bought these gift cards from Costco, I must say that it was a big mistake. You have to do everything online and just when I thought that you could use it for food at the movie theatre, WRONG AGAIN! Plus, you have to pay $1.00 everytime you use
It online. Each gift card is $25.00 and if you bought one ticket, it tells you print it or redeem it at the kiosk (if you're theatre had a kiosk) so let's say you're movie ticket is 12 bucks you place your ticket order pay $1 and now you have $13 dollars left. You can't use the $13 dollars towards food so you would use it for another day and pay another $1. Very irritating especially if you're giving them out as gift and the person that's receiving the card has to pay $1?

STAY AWAY, DO NOT USE THIS SERVICE! Absolutely the WORST customer service. Website take payment information then freezes. Cannot log on again because it says "order in progress." You will not get confirmation number, text or email. Customer service is ZERO. The published phone number is only a bunch of recorded sales pitches after which you get a message that claims the number for "your area" has changed. Call that number and all you get are more sales pitches. Fortunately my cc company cancels orders no questions asked. But I wonder how many folks living paycheck use a debit card and have to wait for a refund, if they ever get one. Total BS site. Stay away!

Nothing to say that hasn't already been said. My biggest complaint is the mandatory "convenience" fees. I understand wanting to make a profit, but 1. Can't use gift cards, *except* on movietickets.com branded website or mobile app, 2. Because of point 1, can't avoid the $1.50 convenience fee per adult ticket. It's like paying a fee to pay your bill. It's an organized shakedown. Know that if you purchase tickets for someone in the amount of $25, you're really giving them a card worth $20.50, assuming they purchase three adult tickets. Also... brush up on your typing skills, you have four - five minutes to complete your transaction, including page loading times. Also, the reserve seating thing... at theaters that have no method of recognizing or enforcing reserved seats? [smh] In case it's not obvious, I do not recommend this service.

I logged into the website having to create a password which requires me to run through 11 different kinds of hoops for creating an account. Ease up guys you are not a bank. No need to annoy your customers by making the password creation so hard. To make matters worse is your selection of ppl. Children under the age of 6 is not allowed and anyone under 12 is a child and anyone over 62 is senior. It is so confusing i feel someone from 5 th grade made your website. Then to top it all i paid using my credit card and payment got charged but neither did i get the tickets or an email but just "an oops something went wrong look below for the deets" stop setting up messages like you are douchebag millennial and work on your annoying jigsaw website interface.

Unfortunately they haven't answered my email so I took the ride and the right time in the right seats but for some reason it's switch to the day I'm making it so I have no choice but to email support I wish time they don't answer so yes you're getting one if I could give them nothing I would they took $23.96 dog won't say again condemned again to change a day next time I'm going with the time I am going with the the Fandago at least answer the phone

Do not by gift cards from movietickets.com. They will not work it is a huge scam. Have filed complaint with BBB. The reviews are correct you can not even order movie tickets online or the app. When you call customer svc the line is busy or you just get a recording. Don't buy don't buy waste of money and most likely a scam. If you have had the same issue please file complaint with the Better Buisness Bureau. Waiting to here back its been 2 days.

I ordered tickets off of the site and, not realizing that I was on the mobile site, I wasn't offered the option to select my seats. When I called customer service, I waited on hold for ten minutes only to be told by the customer service rep that it was my fault for ordering off of the "wrong site". Here's a thought, why not focus on offering the same core functionality on the mobile site and, even more basic, train your customer support reps to offer sympathy and to never place blame on their customers. It is incredibly frustrating to be charged a convenience fee for this experience.

I received 4 $25 gift certificates for Christmas and try to use them the next day. The movie was in a small theater that had reserved seats. After some difficulty and a few site timeouts that happened way too quickly, I was able to secure three tickets on the fourth row. I carefully followed the directions to check out and when it came time to enter my code as directed, I entered the 6-digit code that was on the back of each gift card. None of the codes on the backs of the cards worked. Frankly, I was looking for and expecting a much longer code, possibly with alpha digits as well. The only codes shown on the cards were these 6-digit ones. Nothing worked. I then went to Fandango and by the time I logged in there the only seats available were on the first row. At least this site work and I have now recovered from the headache I received from watching a movie from Row one. I will be taking these gift cards back for a full refund.

I ordered tickets for an event, and needed to cancel. Unfortunately, the website doesn't offer a means to refund tickets even if I have the confirmation number or information related to the purchase.

EVERY other website has this option, yet movietickets.com doesn't offer this. It is absolutely unacceptable that a movie tickets website doesn't offer this option for the convenience of the consumer.

movietickets.com is a total scam! I was charged a $1 convenience fee when there no convenience realized when purchasing a movie ticket online thru the site. No printable online ticket is generated! You still have to go to the ticket window at the theater and present your credit card to get a ticket! In actuality the service is an INCONVENIENCE! Time and effort is simply wasted making the online purchase since doing so saves no time whatsoever at the theater! To top it off the online purchase doesn't even guarantee a seat at the movie!

The gift card redemption is a sham. You have a balance and go through the site and they require a credit card to process the order. They then charge the credit card the full price for the ticket. This happened over and over after we had bought a 4 pack of $25 gift cards thinking it would be a good deal. Nope, we had to pay full price AND pay the service fee. Don't give these gift cards (unless you hate the person) and if you get one as a gift give it to your worst enemy and let them have the aggravation.

I called to lookup a gift card number I used previously and had the confirmation number, tracking number, tickets and everything. The lady I spoke with was very rude and kept cutting me off. She kept telling me I was wrong and even proceeded to tell me I must have gone to the movie 2 years ago when I went a couple months ago. When I told her to lookup the release date of the movie she magically found my gift card number and ended the phone call very rude.