MovieTickets.com

Received two of these gift cards for Christmas and decided to get a baby sitter for the kids and go to the movies. We bough the tickets an hour before show time and showed up about 30 minutes prior to the start of the movie. The theatre we chose had assigned seating, and little did we know that the site had chosen our seats for us. Of course the site managed to choose the worst seats possible which were front row, all the way in the corner. We were unable to change our seat selection at the theatre because by the time we sat down all of the other seats were taken. Fandango is 100x better and actually offers seat choices in the app.

TL; DR Just buy Fandango gift cards, or gift cards to the actual theatre. Movietickets.com blows.

So to use your movietickets.com gift cards you have to go through Fandango website. If you have an issue the live chat is with Fandango and they could give 2 cents about whatever issue you have going on. I spoke to live chat agent named Lily, who could care less and than tells me she saw the same issues I was having but that there was nothing to be done about it. Told me she would escalate it and get back to via email in 24 to 48hours. We are trying to get in the movie today not 2 days from now. IMO this clearly explains why movie theaters are dead and no one is in the theaters, if its this hard to give them our money why bother. The redbox is so much easier to deal with.

We also bought our gift cards from Sam's during the thanksgiving black friday deal and I agree with the other review that Sam's Club should do a better job at checking these things and not sell gift cards that are made just to scam customers. SAM's CLUB should not ever sell these movietickets.com gift cards again... they are totally crap gift cards, that charge you an additional fee to use something you already paid for; what a scam!

While purchasing two tickets the Web site did not complete the transaction. Message said site is temporarily down and to try again with in the hour. This was after entering the transaction detail but with out the confirmation. Came back later and started the transaction again and completed it. Then checked E-mail that actually both transactions were completed and I had purchased two tickets I did not need. I received the reimbursement for the extra tickets at the AMC movie theater but I can not get reimbursed for the transaction fee charged by MoiveTickets.com I have spoken too them three times and sent two E-mails. They ignore the E-mails, and the people on the phone tell me a Supervisor will contact me. It's not the $2.00 but it's them taking responsibility. How many thousands of $1 transaction fees do they rip off from peple and no one complains because it's only $1.

I called customer service after trying to order online and use a giftcard. There was an error with the transaction and the website instructed me to call customer service, so I did! Ultimately, the lady on the phone had me holding for a while but I can work with that. The part that was awful was she kept directing me to do it myself online and I told her that I already had and that is why I was calling. She said "I don't know why you want me to waste my time" and at that point I had enough of her pushing me off and I said (working for chick-fil-a and Hilti customer service myself) "I don't know why you are being rude when I have been nothing but patient and calm" to which she responded "well I have other customers." Do I not count as a customer? Wow... she was nothing but short with me and would not listen to a word I said since she just kept telling me to do the same exact thing that I had already done and she was unwilling to take a course of action to resolve the problem.

This company is such a joke! I purchased gift cards but alway have a struggle attempting to actually purchase tickets through the movetickets.com website. The codes don't apply, or I end up getting an error message, resulting in missing the movie I intended to see!

So frustrating! Plus, their customer service does nothing for these inconveniences just says - oh we'll send a report to our technical service team which then does nothing about it!

This is the 10th attempt on many separate occasions with the very same issues over the course of 6 months... back these gift cards go to Costco! Bye bye movie tickets.com, you will soon be shut down!

Like everyone else on here, I'm telling you this unethical "business" is a scam. They recognize I have a $25 gift card, but refuse to take it. I called multiple times and finally someone answered after a 30min hold. He recognized I had a gift card and said "I'm sorry we aren't taking it. I don't know what's wrong. I guess try later." When I asked if he could give me a new gift card code to replace mine he simply said, "no."
He admitted that it wasn't fair. He admitted that they took my money and now won't take the card. No refund, no replacement. These owners are trash. It's straight up theft. Look at the unanimous 1 star reviews! Why isn't this thing getting shut down?!

I too had a terrible experience on Mon., Dec. 26th and Tue., the 27th. I figured it was probably due to the holidays. We tried for hours to try to purchase tickets for Tue. (which is the busiest day of the year for movies). I gave up and decided to wait a day. Had no problem. Ordered my tickets, picked my seats and printed my tickets at home. Walked into the theater and handed my printed tickets and did not have to fight the Tuesday crowds. I think the key thing to remember about all the complaints made on Dec 26 is most likely the high volume of ticket purchases and/or possibly people employed by the company were on vacation and the system was overloaded.

The fact that you have to give them your credit card in order to use a prepaid gift given to you... the $#*!tards sitting around there board rooms figuring out take your money and your info and not deliver should be strung up by there scrotum or labia and business degrees shoved up there rectums lubeless and then poked with small sharp sticks by the unwitting victims for eternity! What a logic hole business... go $#*! yourself movietickets.com!

This website is garbage. I've never had any issues buying tickets on the theaters' websites, but I have to use this piece of sh*t website in order to use my AT&T Ticket Twosday promo. I wouldn't be surprised if this was done on purpose to frustrate users so much they'd give up trying to use it. This is the second week in a row I've had the website freeze going from window to window while the timer is still counting down. Eventually you run out of time because you spent the entire few minutes waiting for the site to load. I've tried this on multiple computers and my phone. I really wish they'd fix their servers!

As an AT&T customer, there's a program called AT&T Thanks that gives you a free movie ticket once per week with the purchase of a movie ticket. The AT&T Thanks program directs you to buy your tickets at MovieTickets.com. Several weeks after buying tickets, a charge showed up on my bank account from MovieTickets on a week that I did not buy any movie tickets. I logged into my account there and there was no record of me buying any tickets that week and their support department was absolutely no help. I eventually had to call my bank and dispute the charge.

We received a gift card. I tried to use it on my computer and their website wouldn't work. I tried a different browser. I tried a different network. I tried different security settings. Nothing. The service simply does not work and you are throwing your money away. Avoid this scam!

Ok so i was buying tickets to see SKULL ISLAND and i went on this site. So after i ordered 5 tickets i go to pay for them and when i put my card info in i guess my auto fill filled in the wrong zip code for my card so the transaction was declined but yet and still they put a hold on my funds so i gave them a call it took 25 minutes to get through to them then they told me to call my bank they were very rude and lied to me about putting a hold on my funds. That was last sat. Its friday and my funds still haven't been returned.

This is the slowest worst website I have used EVER. It freezes for a minute in between windows and you only get a couple minutes to reserve the tickets before the time limit expires on you. So I never got to get my tickets and kept having to start the session over and no matter how fast I typed my info in it always froze and then expired. THIS WEBSITE SUCKS. I tried on my cell phone, iPad, and laptop and nothing works. F*** MovieTickets.com!

You pay a service feee and cannot print or download your ticket purchase to a mobile device. So, you still need to stand in a line at a kiosk or box-office, pull out you credit card and provide the confirmation number to finally get your ticket purchase. MovieTickets offers no service or value. It is just a ripoff.