MovieTickets.comReviews 164

Not something I would every purchase to give to someone. Purchased at Sams Club, was supposed to be for a particular local theater. After checkout received these movie.com cards. Fees are outrageous, pitiful. Stay away from movietickets.com

After purchasing for my elderly parents I discovered they had gone to the movies but were not admitted because they were told they had to purchase tickets with these cards online. At 82 were unsuccessful and wanted to give them back to me. I went online to purchase for them and find out I have to pay a 3 dollar fee every time I make a purchase unless I join a cinema club. I requested a refund but was denied. If your thinking of buying to give as a gift I sure as he'll would not recommend. With a 100.00 gift expect to pay an additional 12.00 for 4 visits to the movies. They suck

This website is garbage. I've never had any issues buying tickets on the theaters' websites, but I have to use this piece of sh*t website in order to use my AT&T Ticket Twosday promo. I wouldn't be surprised if this was done on purpose to frustrate users so much they'd give up trying to use it. This is the second week in a row I've had the website freeze going from window to window while the timer is still counting down. Eventually you run out of time because you spent the entire few minutes waiting for the site to load. I've tried this on multiple computers and my phone. I really wish they'd fix their servers!

This is the slowest worst website I have used EVER. It freezes for a minute in between windows and you only get a couple minutes to reserve the tickets before the time limit expires on you. So I never got to get my tickets and kept having to start the session over and no matter how fast I typed my info in it always froze and then expired. THIS WEBSITE SUCKS. I tried on my cell phone, iPad, and laptop and nothing works. F*** MovieTickets.com!

I think they purposely put in non responsive servers so that customers cannot use the AT&T Offer or any other offers. I used the Buy one Get one free tuesday offer and the webpage refreshed while I used the Promo code and just went through buying the tickets and finally get charged full price called into their crappy CS and they said we do not see that you used the promo code so we will not be able to refund you full price and well have to keep the convenience fee($3). Worst service ever *KEEP AWAY*.

I pre-ordered tickets to a movie for my sons and i knowing that the movie would probably be sold out the Friday in which the movie was to bee released. Mid way through the order i dropped my phone. The site had been closed out. I went back and reordered the tickets. Having never received a confirmation email i checked with my credit card company only to discover i had been charged twice. I wnt back on the site-app only to discover the customer service number is not available and after searching for the number i got through to customer service who informed me that i would have to negotiate with the theater about being reimbursed. Smh

As an AT&T customer, there's a program called AT&T Thanks that gives you a free movie ticket once per week with the purchase of a movie ticket. The AT&T Thanks program directs you to buy your tickets at MovieTickets.com. Several weeks after buying tickets, a charge showed up on my bank account from MovieTickets on a week that I did not buy any movie tickets. I logged into my account there and there was no record of me buying any tickets that week and their support department was absolutely no help. I eventually had to call my bank and dispute the charge.

Ok so i was buying tickets to see SKULL ISLAND and i went on this site. So after i ordered 5 tickets i go to pay for them and when i put my card info in i guess my auto fill filled in the wrong zip code for my card so the transaction was declined but yet and still they put a hold on my funds so i gave them a call it took 25 minutes to get through to them then they told me to call my bank they were very rude and lied to me about putting a hold on my funds. That was last sat. Its friday and my funds still haven't been returned.