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MovingHelp

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Florida
1 review
0 helpful votes
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Is joke
November 14, 2022

Sorry no 0 star on the review rate but is 0
The contract never show up and you just need to reschedule other contract with the same platform what is more expensive and that how can make money and waist your time

Date of experience: November 14, 2022
Arizona
1 review
0 helpful votes
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Used these guys as a contractor for moving. Movers cancelled two weeks ago. You can't reach moving help because they have no customer service. They have a chat that no one responds to. Need a refund and needing to go through Uhaul to help with that but they are having problems as well. Never use this company... horrible all the way around

Date of experience: July 11, 2020
Canada
1 review
3 helpful votes
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Contracted this service for an unload of my effects in Kamloops in late April. Can-ex Truck was the contracted company. I had an extremely hard time reaching Doug Barrett from Can-Ex to confirm unload time. When reached he said he would call me back. He never did. On the day of the unload no-one from Can-Ex showed up and no-one from Can-Ex answered their phone or text message. I had to scramble to find my own help. Can-Ex should never be used for moving assistance of any kind.

Date of experience: May 1, 2020
New York
1 review
0 helpful votes
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I just used this service this weekend to move my daughter out of her college premises into an apartment. I originally ordered 2 men for 2 hours, but 3 showed up. I was not charged extra for the additional man. The young men were very nice and did not waste any time moving her stuff. Nothing was broken. They followed my directions. They kept to their allotted time of 2 hours. I tipped them because I was very pleased with their work and I assumed they were basically working for tips. I would definitely recommend them. I had used this service provided by UHaul 2 years ago and had a similar positive experience.

Date of experience: August 16, 2015
Maryland
1 review
5 helpful votes
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In early July of this year I scheduled moving servie through movinghelp.com online for a price of $545. That service called me that night and said they could not do it for the online price, and it would cost three times as much. I cancelled the service, and scheduled my move through other movers. The charge remained on my card so I reported it as fraudulent. Two months later, my bank returned that money to movinghelp.com on the grounds that movinghelp.com provided my online "terms and services" agreement. This is despite the fact that these services were never rendered. I now have a negative balance of over $500 because I have moved and transferred my funds to another bank.

Date of experience: September 9, 2013
Colorado
2 reviews
0 helpful votes
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NO SHOW. NO REVIEW. My confirmed moving help did not show up to perform the service. The cost was refunded, but I was not able to leave a poor review for the company on the movinghelp.com website.

Reviews will not show poor reliability!

Date of experience: September 20, 2021
Connecticut
1 review
4 helpful votes
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I hired movers through the MovingHelp.com site and the company that moved my furniture scratched my brand new wood floors. I attempted to use the MovingHelp.com "resolution center" website to work with Mckoymovers.com to resolve the issue and after 2 months of communicating, MovingHelp.com shut down all communication between me and the McKoy movers. I contacted their online chat and "Andrea" - who said she was a manager, and she stated that she can't open a case once its closed. I asked her to assist further because I wasn't able to get a resolution through the vendor and she stated there was nothing else she could do and that I should contact the vendor directly. Of course I had already attempted this with no response for 2 months. This company is very unprofessional. I have never dealt with someone so unprofessional. "Andrea" even ended the chat before I was finished with the conversation. DO NOT USE MOVINGHELP.com!

Date of experience: January 20, 2019
Canada
1 review
0 helpful votes
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Select your plan.
August 9, 2021

The plan has changed and the operator of Moving Helper that she was responsible to arrange the new schedule for me, She acts was so rude and when I asked her how could I cancel the service? She said I don't know, go and find it by yourself on the website. I was wondering what a reason you are working there If you are not aware of your service you provide it.

Date of experience: August 9, 2021
California
1 review
2 helpful votes
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Rip Off!
March 14, 2023

Used MovingHelp to hire two movers for two hours. The mover sent one person and they were 2 hours late. The mover told me they would issue a credit for half of the moving charge but never did. I disputed half the charge with my credit card company and MovingHelp refused the dispute. MovingHelp's response was that it wasn't their issue even though my payment went directly to MovingHelp. They appear to be a money laundering scheme for small disreputable movers and told me to sue the the moving vendor they matched me up with. Complete scam!

Date of experience: March 14, 2023
Virginia
1 review
1 helpful vote
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But ppl failed to talk about the customers that try to scam the moving providers by booking a quick 2 hr load/unload and swear up and down they just need "help" putting a couple items on the truck. Once you arrive to the origin the customer has absolutely done nothing and than wants the movers pack and loaf the house than unload at the destination all under 2hrs, they knew damn well the job was gonna take more 2hrs, once you inform the customer the job is going to take longer and that cost, the customer throws a freaking tantrum about not wanting to pay extra and questions the movers moving exp and crying about not being professionals boo hoo. Look it at on both sides

Date of experience: July 19, 2021

Overview

MovingHelp has a rating of 1.4 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MovingHelp most frequently mention customer service, phone number and credit card. MovingHelp ranks 221st among Moving Service sites.

service
103
value
99
shipping
54
returns
59
quality
90
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