MrFluffyFriend

This dog bed looks great, however it is very minimally stuffed and very flimsy. It does not provide any support for my dog! I hate that I wasted my money on it. I would suggest you look elsewhere. It's not worth the money.

Finally received the dog bed. It is a farce. My dog wouldn't go near it. I contacted company. Told I could send it back at my expense! They claim there are warehouse in the U.S. but the return address is in China.
I paid $83.00 for it. It is now offered at $36.00. This is a SCAM.

Lovely, super soft, just a week to arrive, very happy, thank you seller, I recommend to buy here, the size of 60 centimeters, my psa dog nearly 5 kilos and it fits perfectly. Very soft. The dog immediately liked it.

I purchased this bed for my 14 year old arthritic pitty. Unfortunately, it is not as described in the ad; the bed is akin to having a furry blanket on the hardwood floor. She is no better off sleeping on this bed than if in the floor.

I have another doughnut style bed that I paid the same price for, and it is so much better. This is like a flat disk. It is NOT a doughnut bed. There is not support. It also took almost a month to get here. I want my money back.

My dogs loved their beds, I couldn't be more pleased. I'm glad I took a chance and bought them. I recommended the beds to my friend and she is going to order as well.

It was instant love for the dog bed by both of the dogs! They wouldn't cuddle together, so a second bed was purchased! Now both are happy in their own fluffy beds!

I ORDERED A LARGE BED BUT AFTER A LONG WAIT RECEIVED AN XS WHICH WAS RIDICULOUS
NO WAY WOULD I HAVE ORDERED THIS SIZE BUT COULD NOT PROVE IT AS COULD NOT FIND MY ORIGINAL ORDER.
NO CUSTOMER SERVICE TO SPEAK TO, OFFERED 15% REFUND HAVING TO PAY SHIPPING CHARGE...GAVE IT TO PDSA AND PUT THIS DOWN AS A SCAM.

Do NOT use this company. I ordered a dog bed on 27/11/22. Their courier, EVRI received it on 2/12/22. They allegedly delivered it on 29/12/22 in the evening when we were at home. The doorbell did NOT ring.

The response from MrFluffyfriend is that the company

'does not cover items that are lost or stolen in transit if the package is marked as "Delivered" by the carrier without the insurance to protect your shipment.'

They do not offer insurance for their products via their website and ignore the fact that my contract is with them, not EVRI. The courier won't respond to a request for a photo of the delivery address.

Via Instagram the retailer then sent a photo of the delivery site which is NOT our house or any of our neighbour's properties. Then, again via Instagram they revealed that they had another person's name and address on my order - and gave me those details in a message. When it was pointed out that they were in breach of GDPR in doing so, they took the message down. Since then they have been silent. I have had to ask our credit card company for charge back as this retailer is incompetent and has zero intention of giving me a refund for their appalling service.

Never written a review in my life but this product was such a ripoff that I had to post this, basically this dogbed is nothing more than a piece of scrap carpet, really angry at my self for falling for this scam

I ordered an extra large bed in mint green
For teddy
The size of the bed was cut really small and definitely not like the picture or size I ordered

The colour was completely different and not even mint green it was turquoise
I paid £64.00 and the quality is like a £10.00 dog bed
I feel like I have been scammed
I have sent an email and no one replied.

We purchased the XL bed for our Staffy mix who weighs about 16kg, he is a medium size dog. The bed looks quite fluffy, full, and comfortable in the advertisements, with good height and support around the edges. The one we received is pretty flat, not very full or supportive, and certainly not an XL. Can easily feel the floor through the bed, not a thick base at all and I imagine not comfortable for a medium to large dog for any period of time. We've placed a tennis ball next to the bed in one photo to provide scale so you can see how thick or high the bed actually is. Our order arrived within a couple of weeks and the package was very well wrapped but I wouldn't recommend this as a good bed, perhaps as a topper for another bed or inside a crate. Not worth the full price and even at the discounted price we paid you could buy better at Kmart.

My pups love the fluffy bed! It's like a bean bag chair for pups. Love it! Had to buy another one. The sizes run small so be sure to check the Measurements. Otherwise it's a great buy

First of all, the bed that is pictured on the Mrfluffyfriend.com website is not what you get. They must have taken photos from another seller's website such as alphapaw.com which shows a similar bed made entirely of faux fur. The Mrfluffyfriend bed that I received did not have fur in the center where your dog lays. It has no padding at all and is just black synthetic material, so your dog is basically just lying on the floor with their paws on the fur. I sent it back to the return address on the shipping label in New Jersy and the post office could not deliver it. No mention of this from customer service until I complained again and found out that it needs to be shipped to China to get a refund. That would cost as much or more than the product. I complained via email and accepted 30% of the cost. DO NOT BUY FROM THIS SITE. They know what they are doing and it's not legit.

Like many people I make frequent online purchases. MrFluffy Friend is the worst! I received a tracking number, and my order has allegedly been at fulfillment center for 7 weeks. I emailed concerning my order and was told to be patient. After 5 emails and requests to have my order canceled, nothing. I am now contacting my card for a reversal and report fraud. Stay away!

Ordered 2 beds, tracking states they are stuck in Jamaica NY and their customer service team does nothing to help. You cannot cancel your order or get money back. Do not purchase from this company.

Talk about rip off, fluffy friends they are not... they are robbing arsholes no customer care, items purchased that arrived dysfunctional paddling pool,( no value) bed was ordered@ XXL what arrived medium.

Do not buy from these $#*!bags...

After waiting 1 entire month for the advertised fluffy, luxurious, firm support, anti anxiety pet bed (& several emails to MrFluffyBed), it finally arrived. What a disappointment! Not only was it NOT packed in a box with protective packing material, there was no packing slip to be found. It came wrapped in a plastic cover with so much tape wound tightly around it that I almost cut into the bed itself. This bed is NOTHING as was advertised. It's flimsy, has no substantial support, & more than likely will fall apart in its 1st machine washing. WHAT A SCAM!

What a ridiculous company! DO NOT ORDER FROM THEM! Save your time and sanity. I ordered a bed for my dog. My mom wanted it since it's more her dog. They do not give different shipping rates/days. My dog passed unexpectedly before the bed even shipped. I cancelled my order before the bed even shipped. There was nothing they could do for me. So I finally got the bed. It was packaged in a ridiculous fashion, no padding, etc. Just balled up and wrapped in a piece of plastic. It was not comfortable or anything I'd want my dog in. They made me pay to ship it back and wouldn't even include a shipping label and I had to request what address I was sending it back to, since their address wasn't on my package. I had to fill out a long customs paper and had to keep getting in line at the post office since I had no idea how to fill out the customs paper. Since the bed comes from CHINA! I wish I would have known that to begin with, or I never would have ordered it. It cost me $28 in shipping since they demand a track and shipping when returning. A huge waste of money and time. Crappy product and crappy customer service. I hope they go out of business soon! Surprised they can even have a business.

The company is a scam and a fraud. I received the MrFluffy friend dog bed - first it was the wrong size. Second it smelled HORRIBLE. I have written to customer support at least 50 times and they keep telling me to measure it. I have sent them 50 photos and measurements. Now that the 30 day expiration is close, they are telling me to return to the address on their FAQs page. THERE IS NO PHYSICAL ADDRESS TO RETURN THIS PIECE OF CRUD TO. THIS COMPANY IS STEALING YOUR MONEY AND WILL NEVER REFUND ANYTHING. THEY DO NOT HAVE A 100% SATISFACTION GUARANTEE. I AM NOW GOING TO JUST DISPUTE WITH MY CREDIT CARD COMPANY

Well santa delivered my fluffy friend dog bed and I can tell you my little pooch loves it. Its gorgeous and soft and perfect. Poochie definitely recommends it.

I wish I had read the reviews before I placed the order. I ordered a dog blanket on December 3rd and to date, nothing. There is no customer service to speak of, I get the odd email telling me this is standard, my tracking number may change but it's been over three weeks and no delivery. I'm starting to think the tracking number is bogus and this is a total scam.

We purchased (2) so called "orthopedic" in different sizes for our older dogs, $60 and $45. Upon receiving they were nothing but a cheap piece of egg crate foam with cover. Cover had zipper but no way to get it off to wash. An even bigger issue was the foam smelled toxic and even after spraying with lysol and airing out for days, no improvement. We contacted Mr. FluffyFriend and asked for return address. They gave us the run around for a week offering us small discounts to keep the beds that we didn't want. Who wants their dogs sleeping on something with a toxic smell? Finally (2) weeks after they shipped to us from New York, they gave us a return address in CHINA! We took to Post office and the cost to ship the (2) beds to CHINA was more than the original cost of beds. PO told us it was doubtful they would even get to CHINA in the (2) weeks remaining of Mr.FluffyFriend's so called 30 day guarantee. It took a week to get them, another week fighting with company for return address. Since they do offer a return policy, even though it had to be sent to CHINA, American Express said we couldn't dispute the charges and get our money back. Everyone out there should think twice about doing business with this company. If you aren't satisfied with purchase, no way to return since everything goes back to their sweat shop in CHINA. They have found a way to get around the Federal laws in place that credit card companies have to follow.