mSpy

Paid for 1 month subscription today. Downloaded and used my own phone as a target phone. I don't have access to any SMS messages, and you have to share the location from the target phone to your phone as a "Family Location Share" what is the point of being discreet when you have to link your phone to theirs?

Not only that, technical support said I had to download ANOTHER app to access the SMS messages. So, I bought an app but have to download another app in order for it to work? Then I was instructed to go to a desktop computer, connect the target phone to a USB cord and download a program. SORRY, BUT NO WAY.

This product is a SCAM and I will go out of my way to tell people, DO NOT BUY THIS PRODUCT!

I want an immediate refund to my cc I used to purchase.

SUCH A RIP OFF!

They promise you 14days free refund and many other fake promises and when you ask for refund at the right moment after the subscription.They rejects.Stay away.Pure Scammers

Thank You so much Thomas York, I think was his name he was so helpful and understanding, thank you for being so patient with me. You are Awesome! Keep up the good work!

I installed mSpy, following the directions step-by-step. On my child's phone I accidentally hit the 'SOS' alarm. The alarm *does not go off*, ever, at all, from a computer (logged into MSpy online), from my phone, from my child's phone, nada. MSpy technical support assumed I installed it incorrectly and gave me the directions to re-install (even though I'd followed the exact same instructions). Any application worth its salt should not have to be reinstalled if you click a button? I've worked in IT for 25 years, and that's crap development. I asked for a refund, as on MSpy they don't have a free trial period, but they offer a free refund within the first 30 days, they told me this:"No refund can be issued to a user in case the reasons for a refund are completely beyond mSpy control. They include, but are not limited to:... a user does not accept technical assistance" So, a bug in their product is "outside their control", and I have to accept condescension from their technical assistance? UNBELIEVABLE, never ever ever buy this product.

Great job from the team, I am more comfortable working with Dan Armstrong and the team specially. Turns out the app doesn't work like the way the professionals do.

I purchased the 6 month ultimate pack to use on an iphone, I flat out asked if I could connect the phone via USB instead of using icloud credentials, more than once, and each time the tech (or whatever I spoke with) said yes. I would have the same ccess to everything as if I put in the icloud information and would still be able to monitor the device. I was told if I did use the icloud credentials, I would be able to monitor text messages, calls, and whatsapp messages- I specifically asked because this is what I mainly was concered for. So, I made my purchase, and after that everything went south. I was told not only could I only monitor the device when I plugged it into my computer via USB and was on the same wifi network. What good does that do me? So then, I tested it out with my own phone using icloud credentials, and of course I could only monitor internet activity. I couldn't see any phone calls, texts, whatsapp messages, nothing. I tried to refresh the dashboard several times and nothing changed. I was also seeing only emails from 2019. Its 2022. I asked support about this and they told me flat out at this time I could not monitor texts, calls, or whatsapp, even with the icloud credentials. So they literally lied to me. I raised my issue several times and was sent to the billing department after I requested a refund since the software doesn't work as advertised. Still have not heard back from the billing department, but they sure did take that $215.00 pretty fast.

Had a technical problem and had to contact customer service. Anna Newman is a G and had me fixed up and on my way in no time and was a pleasure to deal with!