Overview
mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
Do not expect any refund. Doesn't matter your reason for refund they will tell you "you are not eligible for requested refund".
I was facing difficulties in installing the app, but what pleasantly surprised me was the prompt response from the support team.
Trying to know more about mspy app. But the only thing have to wait 24 hours to get the result.
But its ok. The first reason is we want the answer.
We were stuck and so grateful for Briana Mulligan for helping us out. We watched on the phone as she did her magic. Thank you so much!
Emma Clark helped with with the Installation of mSpy. She was a great helped and did it all remotely. I am very happy with the service I received.
Of product and help support especially by support agent Briana Molligan! Was met with a wall but got the help needed fast!
I cancelled as soon as they indicated thay had issues with IOS but there was no money back. SCAM! Save your money
Monica Miller is a good customer service agent. I wish the good success for the quick response. Its a nice experience.
GREAT! You can see what websites your child is visiting, what they are chatting about, and who they are talking to.
Thank you Henry Wright for assisting me with my mspy account I am very very pleased. I will definitely recommend mspy
Thank you so very much Thomas York for your fast and accurate service! You left me with a big smile across my face!
You can't even see text messages and if you wanted to be Deseret forget it you will need to access the phone you are wanting to monitor
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!
Customer service 'Eugene Butler' very helpful and Mspy service also good and worth of cost. Thank You
IT is very hard to find such a great monitoring app. It is gives a lot of ways to spy only with your phone
Anna newman was very helpful. She understood the problem and gave the resolution instantly.
She's the best.
I was so nervous about my child knowing, but everything ended up secretly. I am now testing this and so far i am satisfied
The app is effective, but it significantly drains the battery of the device it's installed on, which is a drawback.
I have been waiting for 10 days now for a refund! This is the worst company I have ever dealt with. The customer service is terrible!
Dear Jennifer,
Thank you for sharing your experience!
Please, write us back to management@mspy.com and we will do our best to check your request and assist in the best way.
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- Tallinn, Campeche, Estonia
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We deeply apologize for all the inconveniences, at the same time we do not mislead our clients as all the information about our software, its functions, our Refund Policy and device requirements are clearly stated on our website http://www.mspy.com
We regret that the application was beyond your expectations. Still we always try to do our best for our clients to be satisfied with the customer service and we always offer alternative suggestions in order to find the most appropriate solution for both parties.
Please send me an email with the details of your order and i'll review the case in more detail.
Sincerely,
Margaret
margaret@mspy.com