Chad was great very nice and professional. Great service
They don't care awful awful terrible people! They should be closed down!
Perfect interaction! J.L was fantastic. Courteous and completely professional.
Hello Adam,
Thanks for taking the time to share your appreciation for our team's hard work. We enjoy providing helpful support. Thanks again for sharing your positive experience.
Sincerely,
Jorge
Resident Advocate at Main Street Renewal
This company should be investigated and shut down immediately! All of the bad reviews are accurate.
Hello Tonya,
We would like to hear about your experience; please contact us at wecare@msrenewal.com.
Danielle was a huge help throughout my application process
Hello Kristen,
We are happy to see that you've enjoyed your experience with us. We work hard to provide the best possible care to all our residents!
If you have any future questions, please don't hesitate to contact us at residentcareteam@msrenewal.com, our team will gladly help you.
Thank you.
Jorge
Resident Advocate at Main Street Renewal
Our leasing agent was great. Always answered my questions and responded promptly!
Hello Ethan,
Thank you for sharing your appreciation for our leasing agent. It's always great to hear that we have made a positive impact on our applicant's experiences. We take pride in providing helpful support. If you have any further questions or concerns, please don't hesitate to reach out to us at residentcareteam@msrenewal.com
Sincerely,
Jorge
Resident Advocate at Main Street Renewal
My husband and I moved in with our 4-year-old to find out there is a leak, and the water can't be turned on. Their response was "these things take time". We are so disappointed and upset. Run, don't walk, away from this company.
Do not rent from the company! They are terrible on so many levels. Currently, they are charging me for my pet that has been deceased for months. I can't just contact someone because they said they have to contact another department. But won't five me the contact info. There have been many issues with this company.
Overview
Main Street Renewal has a rating of 1.6 stars from 438 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Main Street Renewal most frequently mention main street, customer service and maintenance request. Main Street Renewal ranks 160th among Property Management sites.
Each home has been renovated to increase its functionality and aesthetic. This process includes neutral colors, stylish fixtures, and an appliance package.
We strive to provide you with a beautifully crafted design so you’ll feel right at home.
With more than 34,000 properties in dozens of markets, Main Street Renewal is one of the country’s largest providers of single-family homes.
Business History
We are focused on renovating and leasing homes across the country. We are proudly based in Austin, TX and have branches in 30 cities with more coming soon.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shuntel,
We appreciate you taking the time to leave us your positive review. Our team is happy to see you've enjoyed your experience. If you have any future questions, don't hesitate to get in touch with us at residentcareteam@msrenewal.com.
Thank you.
Jorge
Resident advocate at Main Street Renewal