Main Street Renewal

When your landlord refuses to acknowledge emails or return phone call this is a major issue. They will charge you erroneous fees, then ignore you in hopes of not providing the credit you are due as a tenant. I would never rent from them again. Stay away, unless you like getting $#*!ed over.

This has by far been the worst rental experience of my life! We had sewage issue in our home and they surely took their time to fix it. Customer service makes it seem that they are doing what they can to fix it and will lie to you that someone will be coming that day to help or to at least call back. Don't hold your breathe, no one will call you back. I spent hundreds of dollars staying in hotels that was never reimbursed. On top of the sewage issues the house is just falling apart. I had a kitchen light fixture crash behind me, heavy sliding doors fall off, broken outlets, etc. They also hide sneaky things in their lease agreement making you pay even more money than expected. I do not know how this company is still running!

Mainstreet renewal doesn't fix anything correctly or even in a timely matter. They take your money and don't care if your electric is working, hot water and now our upstairs heat is out. They will assign vendors who don't even service your area and continue to just give you the run around. Our fence has been falling down since the day we moved in and now 3 years later they still haven't fixed it. They actually said price of wood is too high so we will have to deal with it. This company is the biggest scam rental company ever. Stay far away from Mainstreet properties. Soon as we can but we're out of this nightmare.

When I first saw the bad reviews, I almost went with a different property company. Mr Teague was great he always emailed me back, if he needed more information from me. It took me a few times to apply because at the time my credit was NA. I built my credit up and re applied, Christian went out of his way to let us know, he really wanted to help us. After all I was moving my business to Georgia from California with two you young children. Once we got approved, we packed and stayed at a hotel for 3 days in Georgia. On the 5th day, we recieved our Lock box code, removed the keys and opened the door. We were very surprised, all new counter tops, new carpet, new floor tiles, new appliances. Now we can focus on our business, we feel very thankful and super blessed.

We had the displeasure of getting into a business agreement with Main Street Renewal. From the onset, we visited (2) properties. After viewing the property and submitting an application, were we then told the property was unavailable. The next property, was similar in outcome. We finally secured a property by paying all applicable money. Since this has occurred, we haven't been able to speak with our leasing agent. It is disgusting that paying customers are treated in the manner in which you choose to treat people. Buyers beware! Stay clear of this company. Do your research... as I wish I did prior to this encounter.

Each department has a different emails address and NOONE talks to each other. They do not know how to properly transfer within their own phone system: so every call is at least 1 hour with no resolution.
They tried to raised my rent $165/month during a pandemic!

The leasing department is absolute trash told me my app was approved and they would reach out with the next step just for no response, and only finding out after reaching out 12 days in a row pray you dont get Stacy or clarissa king from leasing

Have sent many emails to these people for months and not a single person has returned a simple email. Something goes out you will be without for over a month. Then they will raise your rent over $200 after less than 1 year leasing from them.

Paying over 2000 a month. Have been with this company over 3 years. So many problems with the home, that's either considered cosmetic or no maintenance guy can fix. The company doesn't care about their customers, they just want your money