Overview
MyHeritage has a rating of 4.3 stars from 4,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
Besoin de valider un envoi de kit
Aux États Unis, mon interlocuteur a été réactif et précis.
Merci
Zeer leerzaam en fijn om te ontdekken wie je voorouders waren, hoe ze leefden, waar ze vandaan kwamen
Begripvol, zeer begrijpend en behulpzaam. Overzichtelijke site en eenvoudig in gebruik. Ben reeds verscheidene jaren aan de slag
Hallo,
Het is een boeiende materie, zoeken en werken - bijwerken, om een stamboom te maken.
Ik ben heel tevreden over de hulp die ik krijg via het hulpcentrum.
Het is spijtig, alleszins voor mij, dat alles in de Engelse taal is omdat ik niet meertalig ben.
Telkens moet ik de vraag stellen om mij in het Nederlands antwoord te geven.
Van harte dank!
Super gemakkelijk in gebruik, zeer duidelijk en overzichtelijk en documenten kunnen toegevoegd worden ter staving van de data
Ya había hablado con una persona para solucionar el problema. Pero la cosa acaba de empeorar porque ingresé en mi cuenta el dinero para las compras navideñas y me acabo de encontrar con que no puedo pagar porque me han pasado un recibo de 119'79€ y además ese dinero está retenido. No puedo finalizar las compras. Así no. Por lo que anulo lo tratado con la persona con la que hablé y cancelo todo. Que me devuelvan el dinero del pedido y que anulen el recibo de 119'79€. Y ahora mismo además. Pero qué mal todo.
Slow to receive but it was not a big deal. Can't wait to see my results
All smartmatches are behind paywall...I took premium and get nothing? I got more information from Geni via "record match".
We understand your frustration regarding the access to Smart Matches™. While viewing Smart Matches™ is free, confirming them or contacting the owner of a matching tree requires a Premium or PremiumPlus subscription. If you have a Premium subscription and are experiencing issues, please reach out to our support team at vipcare@myheritage.com from the email registered to your account, and we’ll be happy to assist you further.
Kind regards,
Henrik,
MyHeritage Customer Care Team
Facilité de retrouver des ancêtres facilement. Je veux tout savoir de ceux qui ont bâti notre lignée
Mit MyHeritage ist es mir gelungen, Spaß an der Ahnenforschung zu bekommen. Guter Aufbau, interessante Informationen über Vorfahren und die einfache Bedienerführung.
Nekem könnyű volt belejönni az oldal használatába. Szerintem kiváló. Egyetlen hátránya, hogy az ára kicsit húzós.
Suivi de recherches très apprécié
Juste un petit soucis concernant les doublons difficultés à les supprimer
My direct ancestor are very important in the first settlements in America AND the settlement of several future states. They are some of the first to settle beyond the Appalchain Mountains
After more than a fifty year search I found direct ancestry with the settlement of Jamestown, VA.
My direct ancestor was the great hunter, soldier and carpenter for the colony AND was the brother-in-law of leader of the colony john Smith. At the same time my Native American ancestry was confirmed with a direct connection Chief Powhatan.
I also found direct ancestry to the first settlers of Plimoth colony, Massachusetts 16
I found direct ancestry to most of the Scottish King and royalty. Direct ancestry to several English Kings and royalty.
Found direct ancestry to the King of Norway, Sweden and Denmark
Found direct ancestry to A Spanish King
My direct ancestry to royalty in Ireland, Wales, Germany, Holland and Belgium.
As a historian these discoveries are ABSOLUTELY AMAZING.
Its like diving into your family history and finding little gems that you didn't about. Its great
Je krijgt nauwkeurige informatie over de stamboom van je familie. Ook veel foto's kunnen opslaan.
Ich hatte schon oft um Hilfe gebetet und es kam sofort. Ich bin sehr zufrieden!
Sehr einfache und gut zu bearbeitende anzeige. Arbeite schon viele Jahre damit und bin sehrzufrieden.
Olen löytänyt ennestään tuntemattomia sukulaisiani. Sekä on selvinnyt että tuntemistani ihmisistä moni on minulle sukua.
El formato es muy completo aunque de a ratos, al ir creciendo el árbol genealógico, me cuesta ubicarme en el mismo
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
============== Español Traducción ==============
Cara Carla,
Gracias por tus comentarios.
Entiendo que has tenido una experiencia frustrante con el cobro y la retención de fondos en tu cuenta, especialmente durante la temporada navideña. Lamentamos mucho las molestias ocasionadas. Nos gustaría ayudarte a resolver esto. Por favor, contáctanos en vipcare@myheritage.com.
Por favor, asegúrate de incluir un enlace a esta reseña como referencia para nosotros.
Gracias por adelantado.
Atentamente,
Samuel
Atención al Cliente de MyHeritage
============== Original English Message ==============
Dear Carla,
Thank you for your feedback.
I understand that you had a frustrating experience with your account being charged and funds being held, especially during the Christmas season. We are sorry for the inconvenience. We would love to assist you in resolving this. Please reach out to us at vipcare@myheritage.com.
Please make sure to add a link to this review as a reference for us.
Thank you in advance.
Sincerely,
Samuel
MyHeritage Customer Care