Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to use site. Massive database and based all over the world.
My Heritage is great for locating more distant genealogical connections.
Better than I even expected. Lots of valuable information on my family.
Very helpful in expanding peripheral lines. I like the sync with FamilySearch.
Need more written instructions how to use features and correct discrepancies
There was no information that the number of photos are limited per year.
All good, enjoyed the experience of your genealogy, thanks.
It looks like a key relationship is on the distaff side. How do we get to that?
I had Myheritage for some years now.
The only thing is your price, sometimes.
Easily navigable and always family discoveries to be made.
I have been using my heritage for over 15 years, very satisfied
Poor Customer Service. No one seemed willing to help me in the least.
Easy way to give insight in your family. All over the world you can meet them.
So easy to use and I was very surprised at the number of matches received.
It gives me the best experience to delve so far back into my family history
Very good and satisfied. Helpful information provided always. Got to know my family roots!
Truthfully, I can't keep up with the process and march of kin
Manu useful functions that let you explore the history of your relatives.
Satisfactory on all counts! Easy to use and share. Wonderful incorporated Photo App.
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members