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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Takes time. A bit difficult trying to keep many far relatives away from my family, otherwise there are many fantastic findings.
Good regular email information, had definite links to relations, always looking for more closer links some too distant, good service...
Have always found myHeritage to be good at resolving problems and giving good advice. Be able to negotiate with them the cost of membership to continue with their family search.
I heartily recommend MyHeritage for ease of use and great features such as Ethnicity estimates, Matches and other tools.
être en peu de temps informé de découvertes familiales, au fil des années composition d'un arbre enrichissant et qui s'étoffe de plus en plus de découvertes
My Heritage is a quality site with excellent features and top-drawer customer service. Their photo-enhancing software is very impressive and helps us to see our ancestors faces much more clearly. I would like to see more primary documents available, as transcriptionists often misunderstand handwriting and the original image is always necessary for confirmation of the data.
Opened up a whole new experience, enabling me to compile my family tree with a lot of enjoyment while doing so. Input from others around the world to compare people in their Family Tree with mine and to confirm the family connection. Regular contact from My Heritage pointing out errors etc. An abundance of emails with updates to add to the tree. The Old Newspaper historical data provides extra of information from Newspapers around the world. The photograph animation is cool, also being able to turn any B&W photograph to colour and correct any faults in the photographs(cracks etc). In seconds.
My target was for around 200 people in my Tree, but my number is 13,000+ and still growing. I am very pleased and happy I found My Heritage Thank You!
I have received more information on family research in Europe and Eastern Europe from My Heritage than any other company. I also receive continuous emails adding names to my family research, identifying even more family.
I believe the higher cost almost made me quit. Your person offered to extend my subscription so I will stay. You should offer a two payment plan.
I have had problems navigating the site. I have asked several times to speak to a real person. The AI responds are not much help. When I was able to talk to someone in the past, it was a great help. Family Search and Ancestry does have real people to help. I prefer their sites because of that. MyHeritage does not help with that person touch. I don not use MyHeritage as much. Stick with FamilySearch and Ancestry.
My origins can never correspond to the results I received. I know so much about my ancestry that it's just not possible
I've emailed customer support several times with no response. My issue is defective functionality in relationship diagrams. I feel the previous version should reinstated until the defect in the new one is fixed!
My Heritage makes it so easy to do the updates and keep on top of adding new find to your family tree.
Tack för all information jag fått om min släkt- det är mycket värdefullt!
A great way to keep track of your family history and explain it to younger generations. Continued improvements make it more interesting to use.
Easy to get started and build your family tree, many good features, pricing is good
It has been very interesting to know the ethnicities and I have found some cousins, which for me is already a lot. Most of the matches are low rate or very distant relatives anyhow.
Living in The Netherlands, but with an English background, my site is maintained in English. I therefore have to log on to myheritage.com, which automatically changes to myheritage.nl, and in Dutch (my profile says I want to work in English). I can then (before logging on) choose langauge English, so it then switches to myheritage.com and log in. So far fine. Then I get an email with e.g. discoveries. If I click on that then I am automatically on myheritage.nl again, and if I make the mistake of accepting anything the source is then registered with a Dutch name, so I have a number of resources twice, once with an English title and once with a Dutch one. Most frustrating, and I never found anyone in MyHeritage who is interested in looking into this. But apart from that I can record a genalogy tree as I ewould expect.
Jag prioriterar Geni och använder MyHeritage som hjälpmedel.
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