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MyPerfectCV has a rating of 3.5 stars from 355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectCV most frequently mention customer service, cover letter, and live chat. MyPerfectCV ranks 10th among Career Advice sites.
This company responds to reviews on average within 3 days
Why you guys deducted my 89.95aed? When i saw its 6aed only I need a reason other wise refund my amount now AM just confuse how like this
They just charge on your debit card without even sending you an email or even worrying about letting you know what's happening. Such a bad faith and it's very expensive too. I regret coming across of this website
Never give up for your future as the site for my perfectCV is existing, as I use it and immediately found the job, thanks
Tip for consumers:
Nothing
Products used:
My perfect CV
My experience of my Perfect CV is that I found Customer Services helpful and easy to contact with any issues I had, which were soon sorted out.
We are glad we were able to assist you!
This company will take money from your account beyond the initial period! Do not use! SCAM SCAM SCAM!
Hi Mari,
Hello Nancy. We’re sorry to hear that you may have the wrong impression of our service and subscription. We would like to take this opportunity to clear up some information regarding your account: Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee.
When you select our 14-day trial enrollment, it provides all the details on screen which state that after the 14th day, it will auto enroll into the monthly subscription service. It also explains that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. Auto e-mails can get picked up by the filter as spam or junk mail, redirecting this to the junk/spam folder. Please be sure to check these folders just in case.
We apologize for any confusion this may have caused. Please feel free to contact us if you have any further questions or concerns regarding our products and services.
Thanks for getting in touch.
How my subscription can be CANCELLED?
As I was already charged twice:(
Is it possible to be refunded?
Hi Mareia,
Thanks for bringing this to our attention, Mareia. We’re disappointed to know that you’ve had this experience with us and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message so we can look into this situation and protect your privacy. Thank you!
I'm impressed with the quality of service, I've been assesed by Gentlemen called Allan Mendez and I would recommend the services...
Hi Alexandre,
Thank you for sharing your experience with Allan; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
Spoke with a lovely man who is one hour away from Niagara Falls: very kind and helpful.
Hello,
Thank you for your review. Glad we were able to help!
Its very easy to build your CV and the layout is very professional, it has monthly automaticly fees
Hi Hadi,
Thanks for sharing your feedback and experience with us, Hadi!
I have cancelled my subscription so why has the money still come of my account?
We appreciate you sharing your experience with us, Linda. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Robbed me over the past six months. Took over 200 from my account. Dirty bastards
We appreciate you sharing your experience with us, Thomas. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Edwin was so helpful and patient today and sorted out my query professionally... Many thanks
Hi Sherry,
Thank you for sharing your experience with Edwin; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
Call handler was polite and efficient. I had a good experience.
Hello,
Thank you for your review. Glad we were able to help!
I'm thankful to Maureen for helping me get sorted out my account.
Hello,
Thank you for leaving a five-star shout-out for our agent!
The rep was helpful and understood my requirements
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
It's amazing really helpful staff and very informative
We are thrilled you liked it!
Signed up unaware of the excessive charges, avoid avoid avoid
We appreciate you sharing your experience with us, Peter. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Professional & Very easy to use web "my perfect cv"
We are happy to help!
THEY TAKE MONEY WITHOUT PERMISSION
DON'T CANCEL WHEN ASKED THEN REFUSE TO REFUND.
TAKING LEGAL ACTION
Tip for consumers:
DON'T DO IT
Products used:
none
We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. Our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If no cancellation request was sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectcv.co.uk/contact-us
If you can not use paypal for so called payment then, Bells should start ringing that.
We appreciate you sharing your experience with us, Joan. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Very happy satisfied customer - great software :) Would recommend :)
Thank you for sharing your satisfaction with us, Scott.
Très professionnelle, polie, m'a accompagné dans toute la démarche pour résoudre mon problème.
Merci à elle!
Merci beaucoup pour vos retours. La satisfaction des clients est notre raison d'être.
Gain trust and grow your business with customer reviews.
The online CV builder that’s so easy to use!
Writing the perfect CV has never been easier. Just choose one of our job-winning designs and add our expert-written examples. In just 10 minutes, you’ll have a flawless professional CV.
We believe a one size fits all CV doesn’t work, that’s why since 2013, we’ve been dedicated to helping job seekers get hired faster with customized CVs and cover letters.
Thank you for the awesome review, Adil, and for letting us know that you landed a job, that’s terrific news!