MyPerfectCV

Loved the cv maker, disliked the way it was a subscription and only told at end when trying to get the made cv, should be made clear from the start. Have an option to buy cv only without having to sign to site and then have to cancel, which you have easily ill admit.

Automatically takes a monthly direct debit from your account, £25 in my case, does not send you invoices - or any further communications of any kind - website does not allow you to automatically cancel your subscription - website does not give any details on your subscription - customer service line goes straight to voicemail. This is simply a method of getting your account details and taking as much money as they can before you notice, then make it difficult to cancel the direct debit

I unfortunately had to cancel due to personal reasons. I got in touch today and asked to cancel my account. They were very professional about it all.and curtious.not making my curcumstancies of having to cancel an issue
I actually did get a part time job through them and using the cv i made was very good.
Thankyou for cancelling so quickly and helping me out.

Very easy to use, great choice of templates to choose from and helped me find a job at a bank within one week of using the site! Very straight forwards to cancel the service afterwards as well with thanks to a very helpful phone operator (Pamela Acevedo). Thank you

I had an issue with a subscription and I needed to update my CV ASAP. I emailed the customer service to speak to them about it and they contacted me in less than 2 hours and solved my issue. Very very very good customer service!

They have continued taking from my account despite me cancelling subscription. Unfortunatey they also do jot have facility to cancel online. Do not use as misleading the public and a waste of time. I would like a full refund and explanation why this was not cancelled and full guarantee this has now been dine. I will report to bank as fraudulant transaction. Id *******

I was trying to cancel my account, for would not plan to use in the near future. However, the customer service explain to me a lot of features of this account which I did not realise at the beginning. I decided to keep at the very end. Very good services

The customer service operator was very calm, i felt slightly irritable at the beginning of the conversation but she managed to calm me down with her calm demeanour. She offered me a good deal and made me feel as though she had my best interest at heart. She managed to work out the refund without hesitation She was a true professional and an asset to your company.

The downfall was that i was on the phone for approximately 30 minutes which irritated me as i was unsure if i was to be charged for the call. She assured me that the call was free but still i was unsure of the 0808 number being free. I believed that my query was dealt with in 15 minutes but felt as though i was kept on the phone unnecessarily.

This service was great it really helped me out with update my CV and adding final touches to it. One feature tbat i enjoyed using was the fact that you could email and download your CV start to your inbox after you done and you dont have to wait. So once again tha k you for your service.

I stumbled on this site in my quest to create a CV. It was easy to navigate and very helpful with suggestions. I had pleasure in dealing with Carmen via a Web chat who was beyond helpful. In all I was delighted with my CV and did in fact get a perfect result

The help was amazing and very helpful. I thought that it was helpful because you fully explained the whole process and made it very easy to understand and I also felt like I was in his best interests in terms of helping me and fully explaining he process. This review is for Ronnie Samuel.

I was having trouble with creating an effective CV and called to cancel my subscription as I thought it wasn't worth the money. However, the lady I spoke to, Jackie, was SO helpful and helped me to understand what needed improving on my CV and spent 30 minutes going through it with me to get it to an outstanding standard. I was not expecting that service at all, I didn't realise that was even a service they offered, but I am so grateful as it allows me to continue my job search with better chances and less stress. She was also so friendly and encouraging when talking about my job search, I am super glad that I called and got to speak to this lovely woman. Thank you so much for your help. Would highly recommend to anyone.

Paola Figueroa was exceptionally helpful and an absolute gem. Been using this website for a while now and have always loved it. I realised however that I didnt need membership for a couple of months and because of the automated debit payment I had a payment deducted from my account. Getting on to customer was no issue. Paola was very helpful and I had my refund process initiated in no time. Overall I highly recommend myperfectcv for an allround 5 star service.

They first tell you they will only charge you $2,1, but it's a trick since it is hidden in the text they will then instantly charge you $21.
Then, when you realize this and try to cancel the subscription on the website, the link doesn't work. How convenient for them.
This is a scam.

Good service and customer service very helpful when calling very friendly customer calls personal. Was easy to unserscribe from services only because in a job but will use these services again in future for sure.

Once out get your head around it, it's easy, helpful and enjoyable to do, a very helpful amaerican lady help me cancel my subscription in minutes as I found my new job within days of my CV going to 2 jobs , a big thank you

My query was dealt with in a polie courteous manner. Staff were very helpful and led me step by step through the logging in process. Would definatley recommend myperfectcv to others as it is a simple process which saves alot of time.

Very helpful customer service representative, very patient and understanding.
But the time lag before i was connected to a representative was somewhat long.
Otherwise, its all good

Good customer chat experience, I initially called to cancel my account but after my online chat where I was made aware of the benefits and low monthly fee - I didn't much convincing it was value for money

I contacted CS to cancel my subscription, because I did not want to continue paying £16.95 after updating my CV (very easy to do using one of the MyPerfectCV templates, by the way!)

The CS operative, Victor, was excellent and, I now have retained full capability on my account at a reduced cost of £3 a month, which I'm happy with.

Well played, Victor!

I as a student was looking for an internship, so it was important that i have a professional impression on the employer through my CV. After finding about this website i was able to create a good CV in a user friendly way.

I have just realised that this company have been taking money from me since September and I didnt sign up to a subscription with them! I called the company to explain and they said that I havent cancelled my subscription - online scam that I am now going to have to report to my bank as a fraudulent transaction - do not go near this website!

There was no mention of cost intill i had completed my cv and needed to print. I am now trying to cancel my subscription via the 'my account' tab, which will not work! I will be contacting my bank to make sure that they will not be taking any more money from my account!