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MyPerfectCV has a rating of 3.5 stars from 355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectCV most frequently mention customer service, cover letter, and live chat. MyPerfectCV ranks 10th among Career Advice sites.
This company responds to reviews on average within 3 days
Why you guys deducted my 89.95aed? When i saw its 6aed only I need a reason other wise refund my amount now AM just confuse how like this
They just charge on your debit card without even sending you an email or even worrying about letting you know what's happening. Such a bad faith and it's very expensive too. I regret coming across of this website
Paola was kind and well spoken, and swift at resolving my issue. Thankful to her for the same. She also provided all relevant information clearly, so that I could make a well informed decision.
This website has been so handy for me and easy to use. When I called about something the customer service was excellent and rectified my problem straight away.
Tip for consumers:
If your worried about updating your CV this is a great help and tool to use
Products used:
Cv template
Thank you for the glowing review, Rachel, we love it!
Great service, handy and good-looking templates really help with what a good CV should look like for someone less in-the-know. Just wish I didn't have to pay for it
-Hello, Haedyn!
We appreciate you taking the time to write this review.
Your feedback will help us provide an even better experience for our customers and It’s great to hear that you’re pleased with our resume builder. We hope it makes all the difference in helping you get the job you desire.
Easy way to design your cv, I had some problems with the formatting so spoke to customer services via live chat who sorted it all out for me, cv looks great too
That’s what we like to hear, Lesley. Our customer service team is always here to help. Thank you for sharing your experience.
Very helpful and polite customer care. Thank you ao much for the swift response
This is a great website to help the people who wants to create their CV.
Tip for consumers:
E everything is fine
Products used:
Perfect CV
Thank you for this fantastic review; we are glad we could help!
Thanks to myperfectCV. I have a very beautiful CV now, your service helps me save a lot of time, I love it so much, it is much easier than I thought I could do, you suggested ideas which is suitable with specific job such as sumary, describe jobs... I got a job with the CV. I Will reccommend MyperfectCV for all my friends.
Thank you, Huynh, for sharing your feedback and for giving us a great rating.
Annette was great at fixing my unintentional billing and I was given no hassles. It's a great service but there are easy ways to charge your card unknowingly.
Hi Alek,
Thanks for sharing your feedback and experience with us, Alek.
It's was difficult at beginning to start building the CV but afterwards all comes together. I am very happy it's my first time using the site.its help full.
Erikson, we're glad that everything was able to come together for you! Good luck in your job search!
Site is really easy to use and creates great templates. I have only cancelled my subscription due to having achieved my dream job. Really recommend it. John was excellent on the phone as well.
What lovely news Leighton! Congratulations on your new position! We thank you for taking out the time to leave such positive feedback about our product and our agent, John!
I would like to extend my appreciation to Sheldon who helped me to get my problem resolved fast and efficiently. This website is a excellent tool in getting the perfect CV! `
Dan G
Hello, Danny
We appreciate you for sharing your experience with Shelton. We strive to provide an A+ customer service experience with a one-stop approach to any situation, your feedback helps make our service even better.
With my great bad-luck, i opted the service of 'MyPerfectCV' to build my CV. I was suppsoe to pay 12 aed to use this service for week or 2 week i guess.
However, they started auto deducting around 90 aed from last 3 months,. They dont even have option to cancel subscription anywhere on teher website.
Clearly, they seems fraud and looting money in broud day-light. I am hoping assistnce to recover my hard-earned money from this scammers. I have lost 270 aed till now.!
Regards,
Suhas
Products used:
MYPERFECTCV APP
We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. All of our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If there was no cancellation request sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectcv.co.uk/contact-us
The website made my cv building quite easy as it give several suggestions and options to each statement I need to make. I dint require much brainstorming.
Products used:
cv builder
Thank you, Anuoluwa, and a way to make our day, reviews like yours keep us going.
A very patient and well spoken guy answered my queries with great knowledge and understanding of the system. Thank you! I have now applied for the job!
Hi Jackie,
You just made our day! We strive to make our customers happy, and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s’ experience. Thanks again!
SCAM! AVOID AVOID AVOID
Do not use this company for your CV. You pay the one off fee, then they trick you into signing up for a subscription.
WHY ON EARTH do I need to subscribe for a CV editing software, I have the CV - I do not need to be charged recurring fees. Most people are out of work using such tool to assist them in a stressful time, as it is. DISGUSTING!
Products used:
CV
We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. Our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If no cancellation request was sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectcv.co.uk/contact-us
I was pleased with the pricing offered for a year subscription, but didn't want to resubscribe on account of the fact that when you download a CV into Word or PDF the formatting was extremely difficult to edit and the fonts were totally different to the web format design.
The program has helped me with CV writing but has not helped with creating word/pdf documents to use/print.
Hi Naomi. We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you get a professional CV that fits your needs. You can give us a call at 0808-189-0676. Representatives are available from Monday to Friday, 8 AM to 8 PM (CST), Saturdays from 8 AM to 5 PM (CST) and Sundays from 10 AM to 6PM (CST). Thank you!
Although calling itself a free CV builder, you can't actually access anything unless you pay - so you can spend a couple of hours writing it up just to have it ask for money at the end
HI Joe,
Thank you for your feedback and for sharing your experience with us.
Need to create or update a cv? This site is the perfect accomplice. Still having trouble the customer care team give you hints, tips, and tricks to get your cv noticed.
Hi William,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our CV builder. We take feedback to heart because it changes how we do things. In fact, we rely on it to continually improve our customer’s’ experience.
The cv was ok but you don't find out until you go to pay that after paying £2.95 you then are left with a standing order for £16 every month which you have to phone up about to cancel.
Hi Suzanne,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
I closed my account 3 years ago. They managed to reactivate it and charge me for three years in a row. Now, first year I thought I forgot to unsubscribe before the claimed deadline, fine, I go on the website and I make sure I unsubscribe so the following year I should not be charged. Nothing. The second year I got charged anyhow. I contact the customer service, they apologize and confirmed my account was disabled, so that I should get a refund. Never happened. Now, third year: I get $#*!ing charged anyhow. I just blocked my credit card and went to the police to report these scammers. DO NOT GIVE YOUR CREDIT CARD NUMBER TO THESE SCAMMERS AND CHECK YOUR BANK ACCOUNT to spot any unauthorized transactions from them.
Hello! We are deeply sorry to see your rating towards us. At MyPerfectResume, we always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen.
Please, send us your account details or contact information, so one of our customer service representatives can contact you using this link: https://www.myperfectcv.co.uk/contact-us
We will get back to you with a solution as soon as possible.
Thank you, and have a great day!
Tried ringing and to cancel his subscription that until yesterday he didn't realise he was stilll paying for. Cant get through, absolutely disgraceful. Would like a full refund asap.
Hi Julia,
Thank you for sharing your experience with us, Julia. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.
This site was more helpful than others,,. Making me the best cv that I've had ti'll now.
Nice and friendly staff, and posibility to delete your account.
Hi Diana,
Thank you for your kind words, Diana! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Sylvia Marroquin was very helpful and polite as well as quick in responding. I wish every business had this much of a good customer service. Everything would be a lot easier.
Sarah,
Thank you for recognizing Sylvia's excellent customer service! We do like to set the standard in customer service and we greatly appreciate you taking out the time to leave the positive feedback!
Good and perfect and i really enjoy using the website for all my documentation recommend every work seeker to join this platform for all his or her CV.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I contacted customer services with a query and my questions were answered immediately by a very courteous and professional representative.
I would have no hesitation in recommending this service.
Our team prides itself on providing top-notch customer service and your feedback helps us tremendously, please let us know if you need any help in the future.
I have reported this as a scam and fraud as it genuinely is. Their "trusted partners" on the website of the 6 on there only 2 exist and the 2 that exist have no link or knowledge of the existence of this company. The terms and conditions state "if you purchase any services from us either on a one time basis or subscription, you are giving third party vendors permission to store your PAYMENT INFORMATION!" This company, of which I have no knowledge, has my card details and has taken 8 x payment of 23.80 sometimes more than once a month. When I enquired as to their registration number, which they are legally required to provide me it took 45 minutes to get a response. At this point they have come up with a company called Be Bold registered in Orpington and told me they were an affiliate company. When I checked this company there are no registered affiliates. Therefore their terms and conditions are a load of BS. Get your money back, these guys are fraudsters! Clearly the 5 people that rated them 5 stars work for them because I know that no one could possibly rate these thieves with 5 stars.
We appreciate you sharing your experience with us, Lucy. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Gain trust and grow your business with customer reviews.
The online CV builder that’s so easy to use!
Writing the perfect CV has never been easier. Just choose one of our job-winning designs and add our expert-written examples. In just 10 minutes, you’ll have a flawless professional CV.
We believe a one size fits all CV doesn’t work, that’s why since 2013, we’ve been dedicated to helping job seekers get hired faster with customized CVs and cover letters.
Hello, Rashmi:
Thanks for sharing your experience with Paola, we’ll be sure to pass along your positive thoughts. If you need further help, get in touch at any time!