MyPerfectCV

Online chat is an easy service to use if you need clarifications. The auto-renew part is quite tricky. You need to pay attention in order to avoid extra-payments.

Haven't created a CV for a couple of years and this site was excellent very clear and provided handy tips for what to include in your CV, the Customer service was excellent, very friendly, very helpful and very understanding.

I had a problem again getting the right format for my cv and the gentleman was very patient while i explained in detail the problem i had. Very good at his job!

Initially the CV format was really attractive and during the process after saved all steps in the system all the sudden the CV disappeared. A glitch that could not solved. Not worthy.

I used there website once to create a cv and payed around £3 and after that I cancelled my subscription and the continued to take my money charging £17 a week, I want my money refunded!

This service is extremely good to find a job and make yourself known to the employers in a professional way. I will definitely use it in the future and recommend it for anyone looking for a job.

My chat was lovely, they really helped me out and really polite. Even when I was unsure about the terms and conditions they patiently explained to me my options and truly helped me out.

Hello!

Please cancel my subscritption ASAP. I have tried to call you 1 day after I downloaded my CV, ON 13 OCTOBER, but no one picked the phone! And now, I m charged with 25$ because I don t have a button for UNSUBSCRIBE and you didn t answer! I ve called you again, but IS NOT WORKING! I ve sent today 2 e mail for unsubscribe! Why am I charged? Because you don t answer?

Contacted MyPerfectCV to cancel my subscription. Paola was extremely helpful and we resolved everything in a matter of minutes. Very satisfied with the service provided.

I signed up to this and created a CV, not realising that I had signed up to have £23.80 taken out of my bank every month! I stupidly had not checked my bank, but have had no emails, no contact, nothing from the company since August, they dont mail you to tell you they are taking money each month.
They clearly knew I wasn't using the site as my access had been removed and I was unable to log in. The customer service is awful, they send stock replies to mails and hide behind terms and conditions, I agree it was an oversight on my part and on this basis asked for 50% of the money back as I had not used the site and when I did go on to find out what it was for I could not get in at all! The reason they ask for a continuing card payment is because as a consumer you have no recourse if you make this expensive mistake! Stay a million miles away if you have any sense... after a thread of emails this was the last response...

The information you request about procedures, I do not have this information, about anybody monitoring our site, Sorry but I`m not awared of that. Is there anything else i can assist you with? We provided your reimburstment already and the information we provided is the same information that is stated on our website

I will be taking this further, NONE of my questions have been answered, and my 'reimburstment' (whatever that word means!) hopefully the person who wrote this isn't proof reading any CV's! Has NOT been provided, you gave me one month back which I have already stated is an insult

Very good service with a easy platform where you can create a good cv in 10 minutes with professional staff that was able to answer to my questions and to provide a good servide

I was stumped as due to a technical glitch at my end my work for 2 days to create my CV seemed to have disappeared. Tahlia was super helpful and managed to restore my CV.

Great services today, very freindly staff. Her service and compassion was amazing. Very speedy service service, and she helped me with everything i needed.

MyPerfectCV is a very good way to start the journey to your career. When I wanted to unsubscribe they gave me lower charges thanks to with I can keep updating my CV.

I faced technical issues with account.I have contacted team still not sorted...waiting for the replay..

The product is excellent. So easy- a child could use it... but that would be pointless... Go for it.

Very easy service to use and create a perfect CV, lots of options and templates to choose from and easy step by step guides. I 100% recommend MyPerfectCV

I had a chat with a customer Care officer (Jeffery), the treatment was so excellent that I had to extend my retainer-ship with my Perfect CV.

Keep up the good customer service.

They charged me 1.25,4 times and after a week 29.99 euro, haw is this possible when on the site it shows 1.25, and I've only downloaded once

They really have great customer services spoke to Marcus and what an amazing member of staff. Keep up the good work guys! Thumbs up!

Thank Marianne for providing useful information and with a well understanding of my needs. It was a very pleasing experience in the chat room.

I had problem with 14 day trial and monthly subscription option - they helped me immediately so I could continue in less than a minute

Mary has given me a good discount because I'm a student and it's tough to pay 16 pounds per month. So better option.