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MyPerfectCV has a rating of 3.5 stars from 355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectCV most frequently mention customer service, cover letter, and live chat. MyPerfectCV ranks 10th among Career Advice sites.
This company responds to reviews on average within 3 days
Why you guys deducted my 89.95aed? When i saw its 6aed only I need a reason other wise refund my amount now AM just confuse how like this
They just charge on your debit card without even sending you an email or even worrying about letting you know what's happening. Such a bad faith and it's very expensive too. I regret coming across of this website
Happy with the service and happy with the customer service Thalia did fantastic explaining everything to me well done
Angel assisted me with the problems I had with the site and helped me to understand the terms and conditions of the site.
Hi Hasan,
We’re proud to know that Angel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Get your bank to stop payments immediately. Absolute con artists. The phone numbers also don't work.
We appreciate you sharing your experience with us, Erin. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Did my CV and sent it off to potential employers was offered a job with 36 hrs the service is first rate. Highly recommended
Hi Paul,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best.
We wish you the best with your new job.
Very easy guide on how to write your first CV. In general, good website which gives you helpful tips and propose phrases that work.
Hello, Valera:
Thank you for trusting us with your CV, we’re happy to hear that is was easy to use and that you’re pleased with our services, we hope it makes all the difference in helping you get the job you desire.
I have used for build up my CV and cover letter very interesting website easy to manager the information.
-Hello, Anita!
Thank you for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck in your job search.
Got some really good insight from worker Andy. Thank you for going the extra mile helped me achieve what was needed :D
Hi Mr. C.,
It really makes our day when we're able to help our customers achieve their goals! We thank you for giving Andy a shout-out and wish you all the best in your search!:-)
Cancellation would be easier to do online and not calling in. Thank you for your help. Please cancel subscription as requested
You're welcome always and we're sad to see to go, Joanne!
As requested, the account has been successfully canceled on April 18,2019. Rest-assured that you will not be billed for our monthly services. For future references, we emailed a confirmation of your cancellation. (Automatic emails can be picked up as junk or spam mail if you can, please check your spam/junk folder). If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with any further questions, or should you decide to reactivate in the future.
Victor was the best customer service I've had in a long time he just give me 50% off on my subscription
Tip for consumers:
No matter what people on here we really cheer up your day
Thank you for sharing your experience with Carl, we’ll be sure to pass along your positive comments!
Don't use it,I used only ones,and 2 weeks later they took another bigger amount from my bank account.
We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. Our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If no cancellation request was sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectcv.co.uk/contact-us
Great and helpful service! I am now able to understand the full benefits of cv builder, thank you Jonathan Blanco
Thank you Daudi! We love it when our agents are able to unveil more of our features to our customers! We appreciate the shout-out for Jonathan!
Will auto charge your card/bank every month if you don't cancel it, what on earth?! Surely they have to mention this!
Hi Barbara,
We apologize for the confusion this may have caused. Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee.
When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.
When we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages. We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)
Great customer assistance, the person had a high quality of English language and literature skills, was very professional.
Hi Arana,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Victor who I spoke with on the phone is a gentleman, really polite and helpful, solved my problem in minutes
Hey, Jack
We’re delighted to hear that Victor was able to resolve your inquiry and provide you with excellent service.
We’ll be sure to let him know your kind comments.
Tahlia was brilliant. Very efficient and extremely polite! Was a delight to speak with her.
She dealt with my request promptly.
Hello, Sara:
Thank you for sharing your experience with Tahlia, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
BEWARE - SCAMMERS IN ACTION!
Here is my experience with my perfect CV:
I needed to refresh my resume, and after looking at different websites I fell for MyPerfectCV, they had a lot of different layouts I liked and it seemed rather inexpensive - I could get a trial for only a few euro's.
I signed up and made an account, I paid for the service and then I went on and deleted my payment options afterwards.
All was dandy and OK, up untill I reviewed my bank transactions, My PerfectCV had taken 24.99, I then logged back in and much to my despair - The payment option was still there on my account as being my credit card.
I was unable to retain an account there without it keeping my payment details, so I went on a deleted my entire account thinking that was it.
BUT IT WASNT - Dec 4th 2017 - MyPerfectCV has withdrawn yet again - 24.99 without me even having an account with them, they are unreachable by any of the phone numbers and they do not reply to emails sent asking for money back.
I have had to cancel my creditcard as of Dec 4th 2017 in order to get rid of them.
Tip for consumers:
CANCEL YOUR CREDIT CARD IF YOU HAVE ALREADY GIVEN IT TO THEM!
UPDATE 04/12/2017
I can see from the reply that the customer agent sitting here does NOT read the reviews - This person tries to do damage control and suggest us to use the ALREADY used forms of contact.
I have been on hold for 46 minutes only to get disconnected - I am now on the 15th minute of call number 2.
I can only add that they STILL offer MISERABLE service..
Stay away!!
Hi Dennis.
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
An excellent website for CV services. The various high quality options will leave you with the Perfect CV indeed.
Products used:
CV and cover letter
We're thankful for the amazing feedback you have given us, Aleema!
The bloke who I spoke to he was very nice and he was very helpfully and supported I couldn't ask for no one nicer to be honest I would recommend Lee to anyone :D
Hi Marcus,
We are glad that you were pleased with how Lee was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I need to cancel this! No one answers the phone and you leave a voicemail finally and no one gets back to you. I have emailed as well. Help!
Hi Zoe,
Thank you for sharing your experience with us, Zoe. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.
Very fast feedback on my problem and very very quick react thanks a lot
And also very professionnal cv
Hello Amandine, thanks for taking the time to review us. We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, just let us know. Thank you!
Do not go near these Cowboys have scammed me 23.80 for four months thought I had paid 1.99 trying to get it back off my credit card company
We appreciate you sharing your experience with us, Debra. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Customer services employee Warren was very helpful today so thank him for being polite and proffessional
Hello, Mark!
Thank you so much for sharing your experience with our agent Warren. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
-Best regards,
MyPerfectCV UK
The site is amazing, Best cv site in the business, And if you have an issue they wont let you down, I couldnt be happier than site
Hi Michael,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
MAURICE was very helpful in assisting me. Very kind and helpful also helped me with any questions thank you very much you are great thank you.
Thank you so much for your review, Clifton, glad we were able to help.
Gain trust and grow your business with customer reviews.
The online CV builder that’s so easy to use!
Writing the perfect CV has never been easier. Just choose one of our job-winning designs and add our expert-written examples. In just 10 minutes, you’ll have a flawless professional CV.
We believe a one size fits all CV doesn’t work, that’s why since 2013, we’ve been dedicated to helping job seekers get hired faster with customized CVs and cover letters.
Hello, Dawn:
Thanks for sharing your experience with Thalia, hearing from happy customers like you makes us feel great. If you need further help, get in touch at any time!