Overview
MyPerfectResume has a rating of 4 stars from 7,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Walter had excellent customer service skills. He was right on target on how to help me with my problem. It was wonderful talking to him. I would use the service again.
It's a great service, but it is difficult to get anyone to answer my calls. There are no options for just plain "Help, I need to talk to a real person!"
Hello,
Thank you for sharing your feedback and for giving us a great rating.
Had a question and the person who did help me did such a great job of assisting me. He went way above and beyond what you might expect from customer service.
Hello, Matthew:
Reviews like this really make our day.
We’re thrilled to hear that our agent was able to assist you with your request, and provide you with excellent service. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
Would have been nice to know that I'd have to pay after investing my time into this site. Should have known but it's pretty dirty to not make it clear beforehand.
We appreciate the feedback, Mary.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I have spoken to two different people over the phone, and they were both very knowledgeable and willing to help. Lenny was the second conversation, and he did a wonderful job!
Reviews like this really make our day, John. We’re thrilled to hear that Lenny was able to assist you with your request and provide you with excellent service. We’ll be sure to let [him/her] know your comments.
Excellent. Now I am having trouble printing and saving document to send to employers. I will call tomorrow in the am to resolve this issue. Thank you so very much. :)
Thank you for sharing your feedback, Baggenstos!
Our team is always here for you, so if there’s anything else we can assist you with, just get in touch.
I would like to talk to a person if available. Maybe you could send me an email during business hours for a number where I can call and speak to someone.
Thank you for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
I had trouble today trying to format my resume
I called and spoke with Alexander with Customer Care he helped me and explained to me how the product worked and I was able to go ahead and purchase it for and extended time frame and that also perfect resume will send me job posting based on my resume I was please
Thank You so much Alexander
Hi Carol,
We are glad that you were pleased with how Alexander was able to provide assistance with our product and services. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Advertises all over the place that they are a free resume building service. They will take you through all of the steps, and it is a nice tool for building a resume, but not once during the 30+ minute ordeal does it suggest that you have to pay anything. Once you are done, you are taken to a screen which looks like it allows you to download, print, and e-mail your resume, but once you try, it requires a payment of $1.95 in order to actually access the resume you just created. This would be fine, it is actually a good value, but in order to pay the $1.95 to receive access to your resume, they force an auto-renewal subscription of $25/month with every single option. There is no way to cancel the subscription in your account settings, and the e-mail cancellation does not work. You are required to call a phone number, and be badgered by a representative who tries to push all kinds of services on you. I actually had to demand several times that my subscription be cancelled, and had to reiterate over and over again that I do not want my services. It took over 10 minutes on the phone to actually get the auto-renewal that I never wanted cancelled. Stay away from this place, it is easier to use Microsoft Word's resume templates to create your resume.
Hi Michael,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible and a great customer service support in the market. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us.
I don't have a negative thing to say about MyPerfectResume. I got a trial subscription and cancelled before it took out a second installment - so far. Easy process. Polite CSR.
Hi Susan,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Abe,
Thank you for sharing your experience with Walter; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.