Overview
MyPerfectResume has a rating of 4 stars from 25,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
My Perfect Resume helped me land a great job. It was nice to have the helpful hints and the template made the resume so easy to complete. Thanks, you have a great program.
Blurb on search engine originally stated that the resume would be free, when it is not. It is misleading, and should be made clear at the beginning that it is a paid service.
Thank you, Anna, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
This sight was very helpful and easy to use!
The customer service was also great! They made it easy to make a resume and easy to cancel my subscription once I was finished with it!
Hi Taylor,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
Best regards,
MyPerfectResume
The cost is way to high for a person looking for a job. Financially this is inconsiderate for a company charge that much when the consumer is obviously on a tight budget or fixed income.
Thank you for rating our services, Maya! We’re always happy to hear it!
Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Please know that we’re constantly looking to make our products and services better and listening to our customers is a big part of that.
I am very happy with the resume. The website help me so much. I had some problems with my subscription, I called for help and the person in the phone got me an excellent service
Hi Saria,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The rating was very high and I really appreciated the time that Alex took t answer all of my questions and I also love the Easter deal of $4.95 that I was able to receive.
Hi Candace,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Alex was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Was pretty easy to work through. I already had a resume to start with, but from what I can tell, my Perfect resume improved on pretty much every aspect of the resume I already had!
Thank you for sharing your feedback and for giving us a great rating.
I used this company one time to build a resume and they charge my card for a year for $30 a month and I only used the website one, time I called to tell them my issue and did not care one bit.
Hi Lily,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
The price should be at the beginning of the process and not pop up when trying to download a copy of the resume and or the cover letters. Very frustrating. Be truthful from the gate.
Thanks for taking the time to share your thoughts, Marcha!
You are able to download your resume in plain text. If you wish to download your resume using our copyrighted templates in PDF form or Word you must subscribe first.
This made it quick and easy to add complete information! The suggestions made by the site helped me to make myself a more desirable. It helped me to not short change myself or my abilities!
We appreciate you detailing your satisfaction with our resume builder, Evans!
I was under the impression this was free. I put in all the work to complete my resume and then when I'm ready to save and print, that is when I find out I have to pay.
We appreciate your feedback, Deborah.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I was very pleased with the service I received from Jose. He was very polite and explained how the monthly fee works and it's benefits. I enjoyed talking to him. Made it very simple.
Kudos to him!
Hi Jackie,
We are glad that you were pleased with how Jose was able to provide assistance with your request. We are committed to providing great customer service.
Thank you for your awesome feedback!
Thank you for making it easy to have a complete resume for someone who has been out of the workplace for a long time. I never could have done this on my own. Thank you for making it easy!
You're welcome always, James! It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire.
Great templates and I was amazed at how easy it was to create a powerful resume. It was surprising though to get to the end and be hit with a fee to print it for actual use!
Thank you, we truly appreciate the four-stars,
DO NOT USE THIS SERVICE! AFTER CANCELLING MY ACCOUNT BACK IN FEBRUARY 2017, I HAVE BEEN CHARGED 25.15 (FOR A 24.95 SERVICE BY THE WAY) EACH MONTH AND TWICE IN NOVEMBER OF 2017. I HAVE NEVER LOGGED ON OR USED THIS SERVICE IN ANY WAY AFTER THE INITIAL 1.95 CHARGE, AS I COULD TELL THIS WAS NOT FOR ME. I HAVE REQUESTED A REFUND FOR THE UNAUTHORIZED CHARGES AND HAVE NOT HEARD BACK FROM CORPORATE AS I WAS TOLD WOULD HAPPEN. THEY REFUNDED 3 OF THE CHARGES BUT SHORTED ME ON THOSE REFUNDS!
BEWARE OF THIS COMPANY! THEY WILL STEAL YOUR MONEY AND NOT RETURN IT! I MAY HAVE TO TAKE THEM TO SMALL CLAIMS COURT FOR THE $326.75 IN UNAUTHORIZED CHARGES!
Hello, Katherine - If you did, in fact, cancel your account and receive an email confirming the cancellation there's no way for us to charge your credit card. This type of behavior typically occurs if the customer creates multiple accounts or an unsuccessful cancellation, we would love to take a look at what happened. However, to do so please contact at https://www.myperfectresume.com/contact-us
I asked them to cancel my subscription and refund me the money. They ok they have canceled it on March 3rd, today, March 16 they deducted $34 from my bank account.
Our apologies for any misunderstanding with our Customer Service Team in regards to your inquiry, Sakshi.
Unfortunately, we’re not aware of what happened during your interaction so, in order to be able to review your case, we strongly suggest that you please contact our support line so our Customer Service Team can help you with anything related to your account or escalate it if necessary.
Perfect resume helped me update my resume very easily and within days with the updated resume i found a job very promptly.
Customer Service for this website is also very gud.
Hello, Kamal:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Well i just completed what i thought was a free resume template however when i got to the end there was a fee. Really should inform about the fee upfront.
Hi Sandy,
Please know that our site is free to use and we offer customers the option of continuing with our premium services based on their satisfaction with the results! Nevertheless, thank you for your feedback!
I am really pleased with your service when I used it. I would definitely recommend someone for the site. Thank you so much for your site and all the help that I need it for it you have a blessed day.
Hi Victoria G.,
We are glad that you had a good experience with our site and service. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
MyPerfectResume
It is not free. I spent an hour working on my resume and they want money to print or download it. I am not paying these dirtbags and neither should you.
Hi Jerry,
Thank you for your feedback. We are very sorry that you received the wrong impression of our free account. The following serves as a guide which may clarify any doubts you may have regarding your account:
Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. To further our user experience, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. Auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and service.
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard S.,
Congratulations on your new job! We’re glad to be of help. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume