MyPerfectResume

I needed to use this website for a nice resume and it came out beautiful but then 2 months later I got $25 fee out of no where but luckily they were really nice and gave me the refund and were very accommodating

I needed a resume in a days notice. Product was simple to use, inexpensive and the customer service was outstanding! Found a job quickly and was able to seamlessly cancel my membership within just a few minutes. Everything should work this well. Thanks for the assistance.

There has not been a need for me to update or submit a resume in a long time. When asked to do so, I turned to My Perfect Resume. With their templates, I was able to create a professional resume. I am also pleased to add I have been successful in moving forward within my career. Much appreciate the easy to follow guide of creating that 'perfect' resume. Tx.

It doesn't allow for much customization and is actually difficult to use at times for what should be simple edits. And now I'm apparently being charged a second time for editing the resume I made last month when I thought this was a one time purchase. I will not be using this service in the future and will not be recommending it to anyone else.

I've not done a resume in over 10 years and my career move required me to create one. With limited time required to apply for my position, this was extremely helpful to have things inputted that was exactly what I would have done.

Just like some other reviews, I have to agree this website is a scam. Upon completing my resume with them I paid a fee of $2.95. I am not one who wants a "membership" with online services such as this one, and when I read the fine print, stating a monthly fee of $30 something dollars would be automatically withdrawn from my account, I immediately wanted nothing to do with it so I canceled. Unfortunately, money was taken out yesterday (nearly 3 months after I initially started the process. I had to go back in and cancel it. When I called customer service this morning, they said I only canceled it yesterday and there was nothing they could do. I clearly had not been active with my account, but he said there was nothing they could do. Avoid this website if you can.

Created my 'free trail' to which I had to pay £3 to enable me to down load it.

Just noticed that they have then taken £25 pound from my account?... why?, if this is a free trial I never agreed to anything after the trail.

DISGUSTING

Customer service was great! I called in for help regarding my resume and was pleasantly surprised with how knowledgeable my rep Rosa O was about the whole process. She gave me a lot of great advise and helped me with many other things.

I could not get my cards to go through. It turns out it was a problem because it was an international transaction. This needs to be stated on the account somewhere so that steps can be made ahead of the transaction. I can try other cards, but I will have the same results. It is frustrating to have the wrong cue from your business. I had to call to get the information needed and then call my bank. Then everything went through smoothly.

Had a charge for subscription, however being on a limited income I need to cancel my subscription. The doen side it will take 7 to 10 days from my refund. Not able to buy my turkey meal. The service customer was very gracious.

Victor was a pleasure literally from the very beginning of the phone call to the end... he is super courteous and has the best manners... on top of keeping me as a customer and rectifying the situation!

I chose this site because it was listed as offering free resume assistance. Of course, once I got everything entered, I was informed that you have to join the site to print your resume. The price for a few days access was reasonable so I went ahead and enrolled, but I really struggled to get the template to format correctly. In the end, I got frustrated and just typed my resume with a similar format using Microsoft Word.
There are some good tips on this site but, for me, it simply wasn't worth it.

I was charged a monthly subscription cost secretly with no communication. I found out just by my bank alerting me of an out of country usage on my card. It was never made clear to me that I had subcribed for a monthly service. When I tried to unsubscribe it was a hassle and multiple pages and the bottom was hidden among other things. I called customer service but was on hold for a long time with no response. I felt as if the company's mind set is to not be clear so as to catch and trap customers into charging thier cards for as long as possible.

Jose, Thank you so much for your expert help today teaching me how to edit my resume and cleaning it up by closing the gaps and correcting the page breaks. I had no idea it looked so raggedy, for I was unable to print it at the time I created it nor now for that matter, no ink. So your help was invaluable and I can't thank you enough.
I will definitely recommend your service to anyone that I know in need.
Sincerely, Matthew.

As I said above the call center provides great service when you have a problem. He was polite and helpful and made a special accommodation for our situation. We didn't use the service and they gave us alomost all our money back after four moths of not realizing they were charging us.

The representative who helped me was named Tadeo Camacho. He went above and beyond to not only solve the issues I had discussed over the phone but also remained patient and diligent with me to even negotiating a subscription price that was even better than what I had been asking for. Tadeo's customer service should be a standard for all trainees because, by the end of the phone call, I was left more than satisfied with his services.

Thought i'd try and refresh my old CV for £1.95, little did i know MYPERFECTCV would be taking £23.80 from my account every month. Fraudsters and i will be taking sererve action! How dare they scam people like this. Disgusting and degrading! Anthony Khan is my name, look out for me as I'm coming for all my stolen money and compensation.

I have an issue with the fact that there was nothing telling me pricing at all untill ive spent over an hour building my resume, Your pricing and fee structure needs to be upfront, currently it is very shady in my opinion since i thought it was going to be free, if i was told upfront i would have still paid but i dont feel the greatest about your company and service after i have to pay or lose my work when i wasnt told this up front

At first there was a little trouble getting into my account. That all changed when I was given the chance to talk with Maria. She got me in and helped me recover my resume that I thought I lost forever. Thank you Maria, you are a very kind and helpful employee..

First, claiming that the service is free when I'm being charged a fee is false advertising. Second, the site saying something has been saved when it wasn't and not having an actual save button on every page to guarantee that changes are saved is ridiculous.

The resume builder was awesome, and I received a few compliments on my resume at my new job, too! The best part about this website is the customer service, though. Andrea Sanchez helped my through a complicated billing issue - it was my bank's fault, not the site's. Sanchez's support was immediate, and we resolved this issue quick without any stress or problems, and I even got a refund without asking for it. Awesome site! If I wasn't creating my own resumes now, I would still use this site. 10/10 Recommend.

I feel you should make provision for using 3 names in the monogram. Also, there was nothing said about a cost involved to use your service -- I thought I had chosen a free template to work from. I will be canceling within the 14 days.

The process of creating a resume was great! Easy and virtually stress free. However... the website description as "FREE" resume creation is very misleading! If it is FREE then why did I have to provide a credit card to purchase? Should have indicated the fee was low priced rather than FREE!