MyPerfectResume

I used this service to create a resume for my husband, and it was convenient, easy to use, and made a nice, professional-looking resume. That said, the resume was supposed to have been free, but with a two dollar-something charge, so that's why they had my debit card info. Next thing you know, they're pulling out $24.95 a month, for a resume I made ONE TIME, and never used the service again. Until today, every time I called to cancel, I got hung up on. Today, they tried to keep me on by offering a bunch of discounts, one of which was an employee discount, which just seemed extremely shady to me. I refused them all, so hopefully they stop taking money out. I would have been happy to recommend this site to anyone, due to the tools and services that they offer, but the way that they conduct the business side of things leaves a lot to be desired. I wouldn't recommend using this site.

Was told that I could cancel my membership from the settings page to make sure I wouldn't get charged again, then when I go to my account theres no option to end my trial. Very frustrated by this as I used it to make a resume, which came out great, but don't want to be locked into this website.

I love the templates for resume, it made my life so much easier and I loved the customer service help by Alexander. He helped me with my specific formatting request and was understanding and also knowledgable. I was able to condense my resume the way I wanted to.
The only thing I would say is a bummer though is that you cannot format sections in word once you download it and its proving to be a bit of an issue with my cover letter. I will do my best to make it work but I hope its something that can be changed in the future.

I had the pleasure to speak with Ms. Crystal, 5/13/19. She was able to help me decide that I needed to keep my perfect resume for a little while longer. I am keeping for a while. What she said made perfect sense to me. I am still actively looking for work in the Administration field. Everyone should take lesson from Crystal. Thank you so much.

I used the site MyPerfectResume to update my resume,. I applied to couple jobs online, and in about 1 week later, I received a job offer. I wanted to cancel my subscription before the trial period was over, and customer service was very nice, and informative. I recommend this site to build a great resume even with or without a lot of experience.

Like so many others I did not receive any emails relating to ongoing $$ amounts. I used the service and cancelled my subscription after a couple of weeks. I received a cancellation number and email and then 2 days later had $52 debited from my account. I emailed them and had a senseless email back saying to call and cancel. I HAVE ALREADY CANCELLED. How many times do you have to cancel? After reading other reviews its clear that I will have to take this further. I will start with Better Business Bureau and be taking legal advice on further action. I hate scams like this.

It was great up until the part where I was asked to add a credit card. I wish I had know that upfront before putting all that time and effort into typing everything out. At least it was just $3, but still... annoying to get that last minute. LEAD WITH THAT!

Mercedes is polite, knowledgeable has the patience of an angel. She walked me through with my resume and spent the time to teach me. I'm not very good at this new technology and it is so good to talk to Mercedes. She is a pleasure to talk to and guides very well. I had a great experience with your service because of her expertise. Thank you Mercedes you're one in a million! Hugs!

I love the the options that are available to use to build your resume. The two things I do not like is that you cannot preview your resume to check how many pages it will be. I had to alter it quite a few times and was charged each time before I got it correct. The other thing is after setting up your resume, SUPRISE there is a charge. The price should noted before starting your resume building. Marketing tactics I guess. At least I got it done.

My experience with my perfect resume was great I was able to set up and choose my format as they also ask what career you are looking into creating you're resume which I found to be much of help and their tips and suggestions you can easily add. I most definitely recommend my perfect resume to help build and create a resume for any profession it is inexpensive and you are able to save and complete as many resumes I opted for the 14 days for only 2.95 what a deal once again thank you

As English is not my 1st language I tought was better create the right so after a web search I found MY Perfect CV...
After print some cvs I found a job in 1 week.
Thank you very much for your help.
I'm really pleased with it

I spoke with Brian regarding my membership cancellation not going through and getting refunded for two charges on my account. He and MyPerfectResume were more than helpful at refunding me, canceling my account, and offering me a discounted rate if I wished to renew the service. Incredible communication and helpfulness!

Love the resume template options and the ease of creating one that best represents who I am, but was a little surprised to have to pay for it based on the advertising I saw in my Google search. I paid, because the templates are that good, but expectations weren't met.

Definitely a bait and switch experience. They get you with the offer of a "free" template" and you can select a "free" template. Then after you spend all of the time answering the questions and try to download your resume using their "free" template turns out it's not free.
Now of course I know there are very few things in life that are free - but this really is pretty underhanded. You really should be more up front so that people know that it will cost them money to download their resume even if they select a "free" template.
Especially now that there are so many people that have lost their jobs - seems like you might want to be a little more helpful. Because while I do not have to be in a hurry to find another job not everyone has that same luxury.

Horrible service. Completely scam you to use 14 day FREE trial, then they "AUTOMATICALLY" enroll you into an expensive monthly subscription. When you call them to resolve, they say, you agreed, sorry. Scum bags. Especially when people are out of work, and are trying to save every dime, this is what bottom feeders do. How do they sleep at night.

Why am I paying $24 for a resume I need once? The last time I was on here I was able to get my resume emailed to me for only a few dollars and now I'm stuck having to pay $24 for it. Certainly won't be back until that feature is fixed.

Its was really easy and all the things I needed were listed under the type of work I had done. It looked better than I could have done on my own so thank you so much and for all the job leads that were emailed to me.

Instead of "download resume" the button should say "purchase resume", because thats what it is. Also your advertisement says "free resume", I did not get a free resume. I'm fine with paying for your services but when you charge me without making it clear that you are charging me and when you advertise a free sevice but then it is not free it feels very slimy. Just be honest for gods sake, you have a decent service.

I would never again use this site nor would I recommend it to anyone else. It is just another way to scam someone out of their hard earned money. The said thing is that most of the people using it are unemployed and looking for a job and you end up with someone gouging what little funds you do have. The amount that they charge you 35.80 monthly is way too much for the service provided. They say you can cancel and charge you for cancelling a day after they charged you, what a crock. I will also put this out on Facebook and YouTube and to anyone else who will listen. I also intend to contact the better business bureau. This has to stop. Even a dead customer was being charged now that is just the ultimate in foolishness. I really thought that the US Government has put a stop to such things

Super easy to use, great results, although the sentence structure in some of the auto-generated material was a bit "clunky" and awkward. However, I was able to easily edit them to make them just right!

This is to commend your excellent service. After several months, during which my
Grandson did NOT make use of your excellent service, I contacted you to cancel the service. The young man made clear the many additional services you offered, but ultimately stuck with me and sent me e-mails confirming that the service was cancelled as of July. I was very impressed with the young man's determination, his courtesy and patience. You are lucky to have this young man working for you.

Called to cancel my subscription and it was the most pleasurable experience. Customer service rep was very helpful and extremely courteous. Will definitely be coming back to my perfect resume in the future! Thank you!

Whilst I did find this app geared more towards the American system and as such a little difficult to use in New Zealand I also found exceptional assistance given by customer support.
Many thanks again for the time spent
Helping me sort my issues out.