Overview
MyPerfectResume has a rating of 4 stars from 25,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Used this service in order to save time while finishing up my graduate thesis and search for a job. Payed the I ritual trial fee and canceled the service after I downloaded the resume I built using their templates. The issue was that I never received and email for the intial transaction or the cancellation of service, but my account on the website said it was going to expire in March so I did not push the matter any further as the initial fee was a miniscule amount which I was glad to pay. Now three months later I noticed on my bank statement that they have been charging me roughly $51 (CDN) per month without notification or an electronic receipt. I promptly cancelled the service again and contacted customer service. They said their only proof of cancellation was the action I had taken June 2, and gave a very lazy response saying that they send emails out every time an account is cancelled. That is fair, if it was a mistake on my part to cancel I can accept that. What I don't accept is taking them payment without notification of a transaction or electronic receipt. If that was the case I could have corrected the issue back in March. I have reported this to the proper authorities in Canada and the US and my bank will block all future transactions from this company.
Future users beware. I don't recommend this service, but if you do, use it wisely and contact your bank and have them block any transactions from this company.
It said free and then at the end there is a charge. It's a small fee so it's not bad for a 14 day trial - just a little frustrating to do all the work and then it's not free like advertised.
Thank you for sharing your feedback and for giving us a great rating.
Called today and spoke with Customer Care and they were so helpful and quickly resolved my issues. They were very friendly and more than happy to help. Great service!
Hi Stephanie,
Appreciate the 5 stars, Stephanie Happy customers make our days brighter. Thanks!
Resume builder provides the service advertised however it is not free. I'm not sure it will be worth the monthly fee myperfectresume charges to access the resume I wrote.
We’d like to clarify, Sherry, that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
This site said free then if you want a copy of your resume you have to pay and then make sure you cancel within 14 days. I hate that. I want to cancel before the 14 days are up!
Hi Shari,
You're able to cancel at any time! Through your account, under the "settings" tab, you are able to cancel your subscription. If you run into any issues canceling, please contact us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
You advertise 'free resume templates', but that is incorrect. Once the resume is written, the only way to print it up is to pay a subscription fee! False advertising!
We’d like to clarify, Lori, that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I am grateful to have this service. As I am re-entering the Automotive Industry. It is certainly an employers market. With this service I feel a bit more confident.
Thank you, Bernadette, for the wonderful feedback!
I was dreading updating my resume! myperfectresume.com made it so EASY! I was able to complete my resume quickly, and I can now concentrate on finding the perfect job!
Thank you for sharing your feedback and rating us five stars!
The only problem I had was with the account setup which I had to move to Chrome from Edge. But the actual resume builder was wonderful and quick. Your Technical support was top notch.
Thank you for sharing your feedback and for giving us a great rating.
Its good but I don't like paying a subscription. Id rather have a one time fee to purchase my resume because I don't need to make a new one 10 times in a month.
Thank you for sharing your feedback and for giving us a great rating.
The site is perfect for creating a resume to finding a job. We found it to be easy and helpful from the beginning until the end of the process. We will be returning customers!
Hi Charles,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
When I received my resume through gmail, the page did not found. It said that the cookies were too large! But I was able to download my resume from my account from the website.
We regret to hear that you experienced this while trying to download your resume, Paul! We hear you and we’re here to help, please look for a private message shortly.
I needed to update my CV for work and I found the templates very easy to use. The outcome was very professional. No hassle from customer service when I called to cancel my subscription
Hi Autumm!
It is great to know how pleased you are with how your CV looks now. Our service is designed to be easy to use without compromising quality of the end product. Thank you for that terrific feedback.
There was an error a few days ago when I was working on the site, and I thought I'd lost all my work. Thankfully the information was retained when I logged in later on.
Thank you for sharing your feedback and for giving us a great rating.
This website is a complete scam. They are in the business of misleading people who are in need of a service. Shame on all who work at this business. I believe Karma will get them all!
Dear C. H.,
Thank you for your comments.
We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Because the job market can be tough these days, many of our customers use our site realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed.
We also take great care in letting our customers know what they are subscribing to, it is stated on the subscription sales page, payment confirmation and email we sent upon purchase. We also provide many ways in which you can cancel by phone, live chat, email and self-cancellation in your Account Settings, if service is no longer needed.
If you have questions, you can contact us at our toll free number is 1-855-213-0348 we are available 7 days a week 6am-midnight EST Or if you prefer, you can email us at: customerservice@myperfectresume.com
Again, thank you for your comments and we wish you the best of luck in your search for the perfect job.
Best Regards,
My Perfect Resume
I have had my resume made before but they were never like what My Perfect Resume has done.
My resume now looks professional. Thanks to My Perfect Resume team for helping me build a strong resume.
Thank you for the awesome feedback, Body we rely on input from customers just like you to make our service even better.
Could not easily unsubscribe. Emailed twice. NO REPLY. CALLED: DISCONNECTED. I have just been billed $34.95. NEED REFUND. I've been trying to cancel for WEEKS! Running a total scam. Stay away!
Thank you for sharing your experience with us, Sam. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.
Kevin was a big help. I had the wrong log in info and Kevin was able to make the needed updates to merge the two accounts.
This will be a big help as I continue my job hunt
Hi Ayana,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your Job Search.
It was quick and very easy to do! Highly recommend. If you have a resume, most of it is pretty automatic. If you do not, it is very well guided and professional. All at a good cost, too.
Thank you for sharing your feedback and rating us with five-stars!
I wanted to make a ONE time payment. I think its ridiculous to hit my card month after month until I have to cancel. I am willing to pay but a monthly charge is a terrible business practice!
We’re sorry to hear that you have not had a positive experience builder, Stephanie.
If you need any help with your account please feel free to contact our team ad they will be more than happy to review your case using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
I wanted to make a ONE time payment. I think its ridiculous to hit my card month after month until I have to cancel. I am willing to pay but a monthly charge is a terrible business practice!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cole,
We are very sorry that you have had this experience with our service. That's not what we like to hear. Could you please send us a private message including the email address you used to create your account, so we can remedy this issue in a secure and quick manner for you?
Looking forward to helping achieve a timely resolution.
Best regards,
MyPerfectResume