Overview
MyPerfectResume has a rating of 4 stars from 25,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
My experience with Victor was pleasant. Problem was with my billing and he was calm with me and was able to help me to the best of his ability.
Great customer service i'd say.
I was struggling trying to make my resume until I came upon this website. My perfect resume guided me through every step and helped me make my resume perfect and creative!
Thank you for sharing your feedback and rating us five stars!
Customer service was excellent and I was able to get the assistance I needed. The representative went above and beyond to make sure I was satisfied with service
Hi,
That’s what we like to hear, RL. Our customer service team is always here to help. Thank you for sharing your experience.
I haven't compiled a resume in 40 years. MyPerfectResume was a huge help in making short work of what I thought was going to take weeks. Thank you, thank you, thank you!
Hi Mark,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best with your job search.
No compliant I called and everything was situated very respectable workers. Very uptempo and kept me very informed about everything, again very great workers
Hi Rick,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Worked awesome. Was bragging to friends and family about it. Even the lady at the library said it was one of the best she has seen. She said she has seen many..
Hi Harold C.,
We are so happy that you enjoyed our service. Thanks for letting your family and friends know about us. We wish you the best of everything!
Best regards,
Anna
MyPerfectResume
Great Customer service thank you, quick and easy. Phone rep was fast and there was no wait time. Appreciate the service and the quality of the service provided.
Hi Kearra,
That’s what we like to hear, Kearra. We’re always here to help whenever you need us!
I need to up date my resume, due to my work place closing the doors 12/27/19. Sad situation, but am glad to be able to get right back to myperfect resume and move on! All is good.
It’s amazing to know that you’re pleased with your new resume, David. We hope it makes all the difference in helping you get the job you desire.
Interesting website features and step by step guidance was really, really, REALLY helpful on filling the resume up. I really loved it! I highly recommend it
Hi Monica,
Thank you for that awesome feedback. It is great to know how you feel about our products and out website. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Ariel cordero was very helpful and friendly. Was not getting any help through the customer service emails. As soon as i called ariel knew how to help me right away
Hello, Kiara:
Thank you for sharing your experience with Ariel. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.
Decided to try MyperfectReume for the first time. I haven't done a resume in 8 years.It was simple to understand and the customer service was excellent.
Hi Reni,
Thanks for trusting us with helping you build out your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck!
The gentleman that assisted me was extremely helpful and knew his business! I would recommend this site to anyone who needs help with resumes or finding their next job!
Hi Patrick,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Quite easy to get started, but not really based on New Zealand ways of describing what each job actually entails, so a fair few amendments required towards the end.
Thank you for sharing your feedback and for giving us a great rating.
Claimed it was free only gave sign of cost after completing all the work a classic bait and switch you dumb bastards, still an annoyingly good product.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
Very glad to have found this page, helped me complete my resume allot faster than I would've. It's not free but gives a $3.00 option of 14 days. You can't complain about that price!
Thank you for sharing your feedback and rating us five stars!
I was perfectly happy until this stupid window wanting my feedback wouldn't close. Crap like this enrages me to the point that I've Canceled subscriptions for less.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Trevor.
In September 2015 my 16 year old son "signed up" for this thinking it was free. When he then printed his resume he thought this was a once off fee so I provided him with my credit card details.
In November 2016 my son was murdered and I have found out that "MyRipOffResume" has been charging me USD$35.80 per month for a service he used once!
Despite numerous emails requesting they cancel the subscription I am continuing to be charged for this service.
I would never recommend this company to anyone!
Update 1 Mar 2016
I decided to have a look at the web site and created a resume then selected the print option. You then get to a page to pay $2.95 to print the resume - this is clearly visible.
However in the fine print below the heading "Need to Cancel? No Problem" there is one line that states"Unless you cancel, you authorize us to charge you every four weeks at the then current rate." This line is buried among some other text and IS NOT HIGHLIGHTED in any way to bring it to your attention. I can easily see how my son thought he was paying a one-off charge to print his one page resume.
NOWHERE on the page does it say you are subscribing to a service - in fact it clearly shows "Total Due Today $2.95" and "Get Your Resume".
NOTE the charge is every 4 weeks NOT once a month so they even try to get 13 payments a year from you rather than 12.
We apologize that you had this experience while using the service and canceling the active subscription to the service. You can contact us at customerservice@myperfectresume.com so we can help you achieve a resolution to your concerns in a direct manner. We also sent you a private message so we can provide you with further assistance on your account.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best regards,
My Perfect Resume
I used the site for the free trial, which I was ok with the $3 charge for the 14 days. Then I forgot to cancel, that one was on me for the first $29.95 charge. In the middle of the first month of my subscription I emailed the customer service to cancel, I was told that because I logged in with Facebook that my email address doesnt show an account so they have nothing to cancel. Im was only slightly pissed at this point so I forwarded all my information to help them find my account which included my account number. They could not help me cancel without my credit card number? There is no reason for this, and I refuse to give a company with a reputation for over charging customers trying to cancel, payment info. Getting nowhere through email I called and have been placed on a call back list 3 times just to be told my account doesnt exist. If I dont exist then stop charging me! Do not fall into the trap, the service was not good enough to put yourself through the pain of getting out when you want.
Our main goal is to make sure you’re satisfied with our services, James. If we’ve fallen short on that for you, we apologize. We would love to help you with the cancellation process however to do so please contact us at: https://www.myperfectresume.com/contact-us
They are real people!
100% scam free! I love their simplicity and the same time they are very professional.
Will recommend my friends and colleagues. They canceled my auto renewal without any issue.
Hi Valery,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
Jaleel De Jesus was so helpful and pleasant to deal with during my call. I am glad to use the My Perfect Resume site, and recommend it to friends and family too.
Hi Catherine,
We are thrilled that you were delighted with how Jaleel was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.