Overview
MyPerfectResume has a rating of 4 stars from 25,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
The customer service rep was very professional, patient, and informative. I was very satisfied with the answers that I received. She went above and beyond
Sergio Munoz help me reconsider my refund idea. He gave me the choice of half a refund, but half a price membership. It was just to good of a price. So, I ended it purchasing it.
There is no mention of the payment required to get your resume until after the resume is already complete. I like the resume builder. I do not like the intentionally shady tactics.
Our apologies for any confusion, Tony.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Has been very easy to follow the instructions and maximize my skill set. Has updated my vocabulary to reflect the most current and appealing skills to employers.
Thank you for sharing your feedback and for giving us a great rating.
It was so easy, a cave man could do it! No, honestly and seriously, it was incredibly easy to follow. The templates were amazing, and the suggestions were great!
Thank you for sharing your feedback and rating us five stars!
I would like to say I have had a wonderful experience with MyPerfectResume. I would definitely recommend to family and friends. MyPerfectResume has help me to get a job.
Hi Sheila W.,
Congratulations on your new job! We’re glad that you had a good experience with our site. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
Great customer service, and a great product! The customer service representative was very helpful and professional. I ld recommend this service to anyone because it works well!
Hi Jason, thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you would recommend our services, we greatly appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!
I find this website to be user friendly and a great way to make a Great looking resume! I would highly recommend people to come here and make resumes.
Thank you for sharing your review with us and giving us such a great rating.
What a great experience in putting together a resume. This site had great ideas for how to make my resume look professional and ideas on how to word things. Great site.
Hi John P.,
We are happy that you enjoyed the site. Best of luck in your job search!
Best regards,
Anna
MyPerfectresume
Would have like to have know that I would have to pay to get my resume before starting. Rather then after putting all the work into it thinking it was free.
Thank you, Robert, our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I think it's insane that I spent $25 to create a resume a month ago, I went to edit part of my resume and it wanted me to pay another $25 FOR A RESUME I ALREADY PAID FOR?! You guys are a scam and a half. I should be able to update a resume that was already created and paid for.
Thank you, Tyler, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Free to build a resume. I spent hours on this.
I wanted to print or to download, but this is not free.
You should be informed upfront this resume builder is not free.
Hello, Robert:
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services. We are in fact free. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.
Hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
You will get signed up for their membership without knowing it. You will get charged whether you use it or not and they will not give you a refund once you realized you are getting charged monthly.
Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought, we also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please expect a private message from us requesting the needed information to locate your account and investigate further. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
I love My Perfect Resume, thus far everyone I have shown my resume too loves it! No complaints! I have suggested it to just about everyone in my class preparing resumes!
Hi Michelle M.,
We are so glad that you loved the site. Thanks for recommending us to your classmates. We wish you all the best!
Best regards,
Anna
MyPerfectResume
Piece of crap. WOULD NOT PRINT THE $#*!.
It was redundant, and burdensome to input. Repetitive and not professional.
Horrible. Don't even deserve one star.
Thank you, LaRene, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
They give you options and allow you to organize your resume either how you would like or give you options on how you may want it to look like. Also affordable price.
Hello, Isabel!
Thank you for sharing your feedback and experience with us!
Hearing from happy customers like you makes us feel great. If you need further help, get in touch any time!
I called to cancel but the representative was very informative about the tools i should use. And i decided to use the tools before i cancel. Thank for being so informative!
Hi Ramona,
Thanks for sharing your feedback and experience with us, Ramona!
The resume-building part was helpful. I am not impressed that at the end I was surprised that the service is not in fact free, as I was led to believe.
Thank you, your feedback is much appreciated!
Its the fastest experience ever, made me want to take the time out to want to create one. I made me want to create an long subscription that I already have.
Hi Deltonee,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Easy to follow. Good suggestions on structures. Good flexibility on section titles. Easy to edit, easy to print and easy to download. I would come back in a heart beat if required.
Hi Murray P.,
We are glad that you enjoyed the service. Thanks for expressing the need to go back to our site in the future. Best of luck in your job search!
Best regards,
Anna
MyPerfectResume
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Melo -
Way to make our day! Reviews like yours keep us going.:)
Thank you for sharing your experience with Sergio! Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, please let us know!