MyPerfectResume has a rating of 4.1 stars from 25,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience, and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
This company responds to reviews on average within 2 days
My experience was excellent! Raphael was very patient with me and he gave me great customer service. I'm in customer service so I truly appreciate when I get good service. Yes, I would hire Raphael for a customer service job because he's good. Thank you great company you have!
I searched for resume templates and this site advertised as free. Once information is entered, it requires a credit card for a $2.25 charge. What wasn't obvious (later found on the proof of purchase email in the small print) was the "automatic" $23.95 per month charge that comes from the previously entered card. Unfortunately for me (fortunately for this company) I saw this on my card statement three months later.
I just would like to thank the very pleasant and professional young man who helped me edit my resume over the phone, hands down this very polite and professional man is the BEST! Customer service representative I have spoke to all year! Thank you for all of your help José! You are an asset to your company :)
The site is awesome! Very user friendly and extremely helpful if you cannot find the words because you are starting from scratch. It was very helpful and it helped me find a great job. Thank you for your service.
Hi,
Thank you for your feedback and for sharing your experience with us. Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in new job.
I had an issue with spacing on my resume. Jonathan was very nice. I could not get my computer to work... so he fixed the problem for me. Thanks.
I do have trouble editing the resume once I have down loaded the form, however I believe I have it at the point where I think it is presentable.
Hi Cathy,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jonathan was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I needed a template for a cover letter that i only used once. I was only on the website once. I paid the $2.95 and we were squared away. Lo and behold, i have a $24.95 charge on my credit card that i was not expecting. When I contacted them, the only thing they would do about it was cancel my subscription. Do not use this company. It is a waste of money and time. You can find free templates off google.
Hi Jennifer.
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account: Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time.
The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us at Social@MyPerfectResume.com so we can provide with further assistance.
Thank you!
This resume site works well and is very easy to use. It looks professional and is easy to email to prospective employers. Recommend! The lady I spoke to when I cancelled was extremely helpful and a great suggestive seller.
Hello, Cynthia:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
I had difficulty with several features on the system and Sal took the time to assist me step-by-step with addressing my issues. He went over and beyond to provide me with excellent customer service. Sal is knowledgeable and patient. I hope he gets recognized for providing excellent customer service.
Thank you for the five-star shoutout to our agent Sal!
MyPerfectResume was the best way I could have possibly created my resume. I am a student applying at a fast food place and this couldn't have been better. It was quick and easy, it looked modern and official, and it helped me write concisely. I would 100% recommend this to anyone who needs a great resume or CV.
Thank you for sharing your feedback and rating us five stars!
Just helping a destitute student get a start in life and time is of the essence so this is just a once off. Your quality template is excellent and the suggestions really helped formulate something for the young lady.
Thank you for sharing your feedback and for giving us a great rating.
The product is unusually good at parsing my existing resume in Word format. However I was under the assumption that this was the system provided by my potential employer. I am unsure if my resume will be submitted to my potential employer or if I have to transfer it in some other.
Hi Jeff,
Thank you for sharing your wonderful experience with us. We suggest emailing your completed resume to your potential employer after downloading it from your account. We wish you the best of luck!
This site is great! I'm terrible at writing a resume and this site helped me tremendously. It helped me describe each job that I've had better than I ever could have. It made me feel confident that I could find a job quickly and made me feel confident about my current and past work history. I was hesitant at first to pay money to download my resume I created, but after I thought about it, it's the best resume I've ever had.
Hi Jason D.,
We are so happy that you liked the service. Glad to be of assistance. We wish you all the best in your job search.
Best regards,
Anna
MyPerfectResume
Started out as easy then asked for another $. 45 for cover letter. Front page split my e-mail address leaving one letter on another line. Last line of last part of work history only printed half of the line. When printing, had to choose large or the resume printed to tiny to actually read.
Needed a quick resume
Love that you can create your resume here. Not so found that you have to pay upfront and then have a subscription to your credit card.
Additionally what would be good if you can download it while your working and make edits and then when you want your final then do the subscription.
Thank you, Virginia, for sharing your feedback and for giving us a great rating.
I am grateful to the help of this website to sharpen my resume to obtain a job across country. I have been in the same job for 20 years so I did not have a resume handy. This website also has suggestions for different professions when you need them.
Thanks Sue! It really makes us happy to know that we helped you polish your resume and get off on the right foot as you start a new chapter in your career life!
It would be good to be able to change or create "titles" of your job to get more suggestions or add more details to your job on all pages. My job was specialized so I had many different responsibilities.
Overall very easy to use. Thank you!
Hi Dawson,
Thank you so much for your thorough feedback! We greatly appreciate it!
The ad says this is free and it allows you to edit and create the perfect resume. Then when you finalize your resume, you find out it is not free, and there is no way you can download it without paying. It was a waste of time for people who are trying to get a job quickly.
We regret to hear that you feel this way about MyPerfectResume, Christine!
We are in fact free, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
Good service. The fact that you have to pay for your resume at the end was not advertised when I started making the resume which was annoying because I could access the thing I spent 30 minutes making unless I paid.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Ana was great she was patient (VERY). She helped me with my resume and got it down to 2 pages instead of 4 pages. Ana is a great asset to the company. Great customer services! Thank you ANA for helping me!
Hi Michelle,
Thank you for sharing your experience with Ana we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I love My Perfect Resume! I was able to chose from so many beautiful yet different resume styles. It was easy to use and it also helped with cover letters. Thank you My Perfect Resume, your site title says it all!
Hello, Kaneshia:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Susana helped me find a better way to go about my financial situation with the account. I could not afford the subscription but still wanted to use the service. She helped me find a alternative to help with both. Thank you!
You're welcome always, DeQuince! We're excited to hear that Susana was able to help you with a more affordable pricing option, it is our passion to provide people with the tools & tips they need to land the job of their dreams. If you ever need any help in the future, please let us know.
Thank you for your input and ideas your help was instrumental in my obtaining the first job I applied for with your help.
I had two failed attempts at different corporations.
Thank you I start my new job on Monday.
I will be happy to recommend your company in the future.
Hi Patricia W.,
Congratulations on your new job! We are glad to be of help. We wish you more success in your new career!
Best regards,
Anna
MyPerfectResume
This came up as a free template, and after I paid for the resume it did not download. The link came up with an error message as "Bad Request". So I did not receive any services, and this was a time sensitive issue.
Our website offers a basic access account completely free which allows you to download a plain text version, Catherine.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
I built an excellent resume using this site, and then when I tried to print it the entire document shifted. It was no longer cohesive and everytime I would try to print it, it would not print in the format that I had made it in. I then tried to cancel my account, and the cancellation didn't go through. So, I was charged for two months when I was never able to use the resume I made. After talking with customer service I was able to get my money back, and they informed me that the site works best on Google Chrome, so me using Microsoft edge was probably the problem. All in all customer service was very helpful, but the site just didn't work out for me.
Great company, affordable and professional! Wonderful, friendly, and very helpful. I did not feel ridiculous with my questions and confusion. The gentleman that I worked with was very patient and not condescending. Thanks so much, Janet
Hi Janet,
We are glad that you were pleased with how Janet was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
When I called in to customer service... I received a lot of help with my resume. Junior was patient with me and offered some really good advice. It was a really pleasant experience. I will definitely return to My Perfect Resume Site when I need it in the Future.
HI Elizabeth,
We’re proud to know that Junior was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Unfortunate this site is not trustworthy. Canceled memebership. I never even started a day after charging me and I requested a refund since you know I never used the app. This charges is currently pending in my account. The not so legit customer service rep let me know they could only render about 20 percent of what I paid? "prorated" is what he called it. I wondered how after a day of not using this app I had already been charged 80 percent of the fee? I have to dispute through my bank. Waited ten minutes to talk to some one just to have to hang up with his terrible mannerism.
Tip for consumers:
Dont use the site. Plenty of other trustworthy sites
Products used:
Resumer Builder
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
Your Resume, Made Easy!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
We believe a one size fits all resume doesn’t work, that’s why since 2013, we’ve been dedicated to helping jobseekers get hired faster with customized resumes and cover letters.
Hi Crystle D.,
Great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Jose and how he was able to provide assistance with your request. Thank you for that awesome feedback