How would you rate MyPillow?
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Pennsylvania
13 reviews
18 helpful votes
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Dishonest commercials
January 21, 2024
Updated review

Mr Lindell claims inferior towels cause water to bead up on them. Any towel, including his will do the same when soaked in fabric softener! And this from a man who wears a cross!

When I called the number to express the above, I was immediately hung up upon by the sales associate! What class!

Date of experience: January 21, 2024

Waste of time and money
March 25, 2023
Previous review

Original My Pillows are in our guest room since they're too hard, lumpy and tall yo use. Waste of $100!

Then the slippers which Lindell hacked as the best thing since sliced bread are too small as nd narrow to use. After a waiting on the phone for 90 mns ( was disconnected once), we gave up, which I believe is their business plan. This from a proported Christian! I'd hate to see what he would do if he was atheist!

BEWARE!

Date of experience: March 25, 2023
New Jersey
2 reviews
2 helpful votes
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Pandering!
January 9, 2024

I'll stick to Monsanto and Canon... It's insulting and inappropriate to have a cross dangling from Mike's neck outside his shirt... nobody cares what his religious affiliation is and he should keep it to himself!... Non-Christians should boycott his products... Jesus won't help him when he goes bankrupt because his stuff is a bunch of crap and he's spending too much money on his irritating commercials!... I wouldn't give MyPillow a penny of my money. Hope he goes broke quick!

Date of experience: January 9, 2024
Iowa
1 review
2 helpful votes
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Slow, slow shipping
December 27, 2023

Order: *******: I haven't received my order of sheets, pillowcases, and pillows. They were (according to My Pillow's email to me), sent to FedEx on December 22nd. They are still at FedEx, apparently, today, December 27th. Calling their customer service department, I was "handled" by one of the rudest CSR persons I have ever had the displeasure of communicating with! And that was after having to listen to Amazing Grace blasting in my ear. Yes, yes. God Bless you too. I plan on sending the entire order back for a full refund, as was rudely suggested by the CSR, "whenever you get it."

Date of experience: December 27, 2023
Nevada
1 review
0 helpful votes
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Twice now me and another family member tried taking advantage of a promo Mike Lindell offered on FOX, we used the code and the slippers were NOT $25.00, he discounts them down to $59.95. Talked to customer service Reth S. And she basically did NOTHING so much for customer service so BUYERS BEWARE!

Date of experience: June 22, 2024
Texas
1 review
6 helpful votes
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Slippers were great quality but ordered the wrong size. Have already spent a couple of hours listening to Elvis sing Amazing Grace while on hold. I give up. I recommend you purchas e through Amazon instead of their website. At least Amazon handles returns. Hire some folks Mike!

Date of experience: December 13, 2021
New York
1 review
47 helpful votes
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Horrible Customer Service
January 4, 2021

Customer Service Department Incompetence set a new high level.
Long list of errors, and poor responses.
So far, 6 emails / 4 calls. Responses resemble a litter box. ZERO HELP.
Sincerely wish I could go back in time.
Plus, then the pillows were dreadful. Horrible product.

Date of experience: January 4, 2021
Tennessee
1 review
12 helpful votes
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For seven days straight now I've been trying to get my money back on a poorly constructed product, their male slippers. And I've been jerked around by Grace and Catherine, I've been dealing with this by email. Supposedly supervisors. Haven't called in yet by telephone because you have to sit on the phone like an hour to get through. For a religious guy Michael is running a sham operation. He ain't religious at all, if he had a conscience at all he would not be screwing over general public with his products and his policies and his tactics to keep your money no matter what. Products suck customer service sucks they're return policy is 100% guaranteed. But yet they're refusing to give me my money back. Since they don't recognize the better business bureau which is amazing to me, only a slimeball company doesn't recognize the better business bureau. I disputed another way and I will never drop that dispute until I get satisfaction. I'm writing reviews everywhere I can about this company.

Date of experience: June 30, 2022
Missouri
1 review
3 helpful votes
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Poorly made
December 16, 2022

Purchased $90.00 slippers only to have them fall apart just over a year later. Conveniently AFTER the warranty expired. When I called after being on hold for 45 minutes, the last could have cared less that I was unhappy about my slipper sole falling apart. For $90 bucks, these slippers should last 30 years...
Never purchasing from this company again!

Date of experience: December 16, 2022
Illinois
2 reviews
17 helpful votes
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Worst pillow "MyPillow"
November 19, 2020

Just got them 190.00 for 4 pillows. Target or Walmart pillows for 10.00 much better. The My Pillow is chunky / lumpy and so much extra pillow casing than fill for king size (see images) cut up foam. Horrible! Don't waste you money, sending mine back!

Date of experience: November 19, 2020
Florida
1 review
5 helpful votes
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Slippers are like wearing concrete. I swear if I fell in my pool I'd sink to the bottom and drown! (They don't fit right either. I'm a 9 all day long and these are way too big). Now I have to pay to return their inferior product. NOT HAPPY!

Date of experience: July 12, 2022
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Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 23rd among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120