Extremely lumpy! Extremely disappointed. When I called to return the pillow after they guarantee the best night of your sleep. This feels like a low quality cheap pillow!
They charge $10 shipping to return! They do not back their product
The Mypillow products are pillows and sheets. Nice enough but not better than any other vendor. Problem I have with MyPillow is that the money earned is going to support the installation of a dictator in america against the vote of over 80 million voters. This is a Hitler play and no way I can support such a company.
Do not buy a my pillow! They are horrible pillows and customer service is even worse! I have been on hold for an hour and 40 minutes and I'm not getting an email response as well. The chat is off-line. You need a code to return or they will reject the return. I am unable to get the code because no one will respond! This is a scam!
I talked my elderly father into buying a pair of slippers online. They were a little tight. He wanted to exchange them and bigger size was not in stock. They told him if he returned them they would only reimburse the cost of the slippers only. To return the sleeper, he was charged an additional $9.98 "processing fee" and he had to pay for return shipping. So, it cost him more than $27.00 to try on the slippers. On a fixed income, $27.00 is a lot of money. I would never purchase anything from My Pillow ever again. They could have done the right thing. If they had the bigger size, it would have been better - Who knows, maybe they would have charged $9.98 to send him the replacement pair PLUS pay for shipping again. The whole experience was bad.
I recently stayed at a lovely Airbnb and found the pillows very lumpy and difficult to sleep on. They are full and don't conform to my neck and head. After a couple of nights just pushing them aside and using a decorative pillow I looked more closely and found they are my pillow brand. Lol. I cannot imagine paying for these. Not going back to that place again.
I bought into the "best pillow you will ever own" hype. Honestly it is the worst pillow ever. It is just cut up foam segments that make the pillow very lumpy. My neck hurts frequently and I have to re arrange the foam during my sleep. Not happy with purchase
I've had lots of neck pain for years trying to sleep on so many different pillows that were suppose to help. My Pillow is the best thing I have found, neck pain gone, sleepless nights gone. I feel so much better now when I get out of bed.
I thought maybe I didn't know how to sleep on it, until I read other reviews. These pillows are awful. My neck hurts and I wake up with terrible headaches. I trusted the guy and bought 2 of them. It's just the cost of education, I guess. Sad.
This is an absolute ripoff. Omg, stop this guy from making millions from hard working consumer's. My neck never hurt so bad. It is the worst pillow ever not the best. This guy is probably sailing on his yacht today and im walking around with a neck ache.
After ordering my pillow, I read reviews. I was worried. They were kinda 50/50. When my pillow arrived it was rolled up, when I unrolled it, it was so thin. I was thinking, oh no... Ill never be able to sleep on this! Then read the instructions to put in dryer on high heat for 15 minutes. I did and it really fluffed it up, but it was still lumpy. Read more reviews to see if this was normal. It was, and its so you can adjust your pillow throughout the night. Im used to waking up a lot during the night with horrible neck pain and head ache. The first morning after sleeping on My Pillow I realized I slept through the night and I felt AMAZING! No neck or head pain. Now its been almost a week and its by far the best pillow Ive ever owned. I love it. Want to get more. It even came with a book!
Answer: Instructions are on the tag. Wash in automatic washer with half the usual detergent. Dry on high heat. They come out nice and fluffy.
Answer: I called immed after I opened the slippers & tried them on, they were too big. The cust service rep sent a label to my email to return, I got the label before we got off the phone & told her my size & recvd my slippers exchange within 5 days.
Answer: My pillows have never turned yellow, I have zipper pillow covers on all pillows under the pillow cases. I've had mine for 5.5 yrs & never yellow. I wash & dry them. No issues.
Answer: You can go online, or call to place an order, there are two lines one is for new orders and the other says customer service, if you call customer service a robot ask if your over 50 cause they want to send out some sort of monitoring device with your order, i hung up and called the ordering line much easier. Hope this helps i bought two queen size for 74.84 with discount, regularly 139.96 so its a good time to buy now while this is going on, and I believe Mike Lindell is extending his sale till 03/2021
MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.