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California
1 review
14 helpful votes
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Save Your Money
December 23, 2019

Bought two king pillows at Costco. Took them home and followed instruction for first use. These are the worst and most uncomfortable pillows I have ever owned. They don't stay fluffy and they keep going flat during the night. Thank goodness I bought them at Costco because they took them back with no hassles. Very misleading advertising that borders on illegal.

Date of experience: December 23, 2019
Washington
1 review
2 helpful votes
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American Quality
September 7, 2021

I have ordered pillows, sheets, towels from this company. Each of the items were ordered at separate times. Each of the products are just as described. They all are made with quality material. They were All delivered on time and in good condition. They all wash well and come with a good warranty. If there is a problem they will work with you. Eg. They want you to have a good fit on your pillow and will work with you till you get the right pillow for your sleep style. The price is reasonable for decent quality items. My experience with this company has been very positive.

Date of experience: September 6, 2021
Iowa
1 review
1 helpful vote
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Junk!
December 9, 2021

Horrible pillow! Tried to explain to a customer service rep that my new king pillow would wrap around my head like earmuffs and cause headaches but all I got was snobby back talk! Never again! Don't waste your money on this garbage.

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
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I don't know where to begin. I incurred nearly irreparable damage to my neck using this travesty called a pillow. DO NOT waste your money on this over-priced piece of garbage. It's quite clear that Lindel is suffering from some deep-seated psychosis to promote such a useless product. I hope he gets sued for his $350 million profit.

Date of experience: September 14, 2021
New Hampshire
1 review
2 helpful votes
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But it's close. It's lumpy and needs to be beaten back into shape 2 or 3 times every night. My wife is so fed up with hers that she only uses it under her legs. She bought 2 of them at Bed Bath & Beyond because they were on sale really cheap. They weren't worth it even then. Junk!

Date of experience: June 22, 2021
Florida
1 review
6 helpful votes
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Worse Pillow EVER!
January 17, 2021

Gave me such a neck issue like sleeping on small pebbles and rocks, worse concept everI have arthritis in my neck this pillow made my head stand up in bed,, brought it back immediately! Don't buy any of these products. Poor quality and hype sales,,,

Date of experience: January 15, 2021
Arizona
2 reviews
1 helpful vote
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Only one question. If Mike Lindell is such an American then why do they get their cotton from Africa? Isn't there enough cotton grown in the United States? Hmm and you call yourself an American? I'm a little confused on the message you're trying to convey.

Date of experience: July 20, 2022
Texas
1 review
6 helpful votes
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MyPillow shorted my refund for their sheets and pillowcases by $26. The reason for return was excessive shrinkage. After a painful wait of 30+ minutes on hold, I was told only $9 would be deducted from my refund to pay for return shipping via pre-paid FedEx label. I was okay with that but for some reason MyPillow shorted me $26.
"60-day money back guarantee" is emblazoned on their website. Nowhere, anywhere does it indicate a restocking fee or any sort. Contacting them is painful. Long, long wait times on the phone hearing a loop of Elvis singing Amazing Grace at both high volume and poor recording. E-mail goes unanswered. Good luck.
(uploading my RMA label as proof of purchase)

Date of experience: January 31, 2021
California
1 review
42 helpful votes
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Gone down hill over time
January 12, 2021

Bought our first My Pillows 10 years ago and loved them. I had the "regular" type and now need a "firm" pillow so ordered the same one my husband has. It is nothing like his nor the one I already have. It has much less foam and felt lumpy. I am returning it. They put bible quotes on everything. Too bad they don't walk their talk.

(Tried to upload proof of purchase, but this site did not recognize the pdf.)

Date of experience: January 12, 2021
Florida
1 review
4 helpful votes
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I really wanted to support Mike Lindell, especially because he made such a statement about "Made in America". I got the slippers and they were indeed the most comfortable slippers I'd ever owned. Unfortunately, the sole is so poorly manufactured that it split right at the sewn seam within about 8 weeks of wear. The customer service was difficult to reach (45 min on hold music only to have the line simply hang up without an answer) but once I got on with them, they were great and promptly replaced the slippers. But the sole on the new pair split, too, this time in just 2 weeks, and green, gooey, gel leaked out all over the floor. Of course, they won't give a refund now, and they are out of stock for replacements, so I am now on a waitlist for a pair of replacement slippers that may never come but that will almost certainly fail shortly after they arrive. Very disappointing experience, poor customer service, poor quality product. Definitely the last thing I will by from Mike Lindell.

Date of experience: September 1, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120