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How would you rate MyPillow?
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Texas
1 review
36 helpful votes
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Scam company.
November 16, 2021

We received MyPillow products as a gift. Very dissatisfied. Low quality. Our friend wanted to do something nice for us, instead they got scammed by MyPillow. For what they paid this is a rip-off. We suspect the good reviews are fake reviews. After looking into the company it appears MyPillow is a front for a radical far right political agenda. Facists are another reason to avoid this company and not buy the crap they're selling.

Date of experience: November 16, 2021
Pennsylvania
1 review
4 helpful votes
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Cheap crap pillow
January 16, 2022

I paid a lot of money for this pillow. Thinking it would be a quality product. Not only was it very uncomfortable. I discovered that it was filled with cheap low grade foam cubes. Nothing but a con job pillow. Like the corrupt Lindell
I wasted my money. So I am trying to figure how to destroy this worthless pillow. Maybe take it out and use it for shooting practice. Or throw it into a pig trough

Date of experience: January 16, 2022
Canada
1 review
2 helpful votes
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They go flat after a night's use. They claim that it retains its shape but it doesn't. You need to tumble it everyday to get its shape back to fluff. Does not keep you cool either as they claim. Would ask my money back but they make you pay for shipping cost!

Date of experience: May 29, 2019
Wisconsin
1 review
3 helpful votes
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Mypillow is crooked when it comes to shipping. I paid $20 for expedited shipping, the product was supposed to arrive on Saturday after the Thursday I bought it & never showed up, Fedex showed a Delay, I called My Pillow, and waited 15 minutes on the phone only for them to start counting business calendar days. I told them, if Id realized they were going to play games with charging expedite and shipping standard, I would not have paid for it. I will not support this company again and I'll be returning their product.

Date of experience: October 11, 2021
Florida
1 review
5 helpful votes
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Not what they used to be
August 21, 2022

I had 2 pillows that were 10 years old. Decided to get new ones as the old ones where getting flat and rigid. The filling on the new ones where about half of the originals. It wasn't worth $20 in shipping ($10 there and $10 back) to return them. I kept one for the car, gave one away and threw one out. Absolute waste of money.

Date of experience: August 21, 2022
Arizona
1 review
4 helpful votes
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Mixed thoughts
February 28, 2022

I ordered a pilllow for myself and my husband, we both really like it, never half neck aches anymore, so that's all good. I then ordered one, on sale, for a friend, she got it, and said it was small... so I'm not sure what i ordered, thinking it was the same as mine, but she didn't want it so i had to return it within the 30 days. They charged me $10 for a mailing label, and $10 for restocking and i got like nothing back. That was an absolute rip off. It shows me they don't stand behind their products.

Date of experience: February 27, 2022
New York
1 review
2 helpful votes
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Last June I ordered 2 pillows. I was promptly charged but after no delivery, and multiple tries to find out where my order was, I finally disputed the charge with my CC company. CITI tried to get resolution but eventually gave up and issued me a full credit. Now, 8 months later, I get a letter from a collection agency. Imagine that. I sent multiple emails to MyPillow customer service with proof the FedEx never delivered my order. My Pillows answer, I have to settle the matter with collections. This company is horrible to deal with. Do not ever buy anything from them as they take your Money and do not send your order. Mike Lindell should be ashamed. I would rate them a 0 if I could.

Date of experience: February 13, 2022
Tennessee
1 review
1 helpful vote
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I purchased a my pillow and the quality of my sleep declined. It goes flat so I'm constantly fluffing and wadding it up throughout the night. I also woke up this morning with a horrible crook in my neck, which according to advertisements is not supposed to happen.

Date of experience: April 21, 2019
New York
1 review
4 helpful votes
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I really wanted to like this pillow but I have it for 1 month and my neck pain has actually increased. At first it seems like it will support but my head eventually sinks into it as the fill spreads to the sides and top. I have to constantly flip pillow from top to bottom to get support under my neck.

Date of experience: December 12, 2019
Illinois
1 review
0 helpful votes
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It is by for the worst thing i have ever bought $60 plus bucks for $#*!! I want my money back. There's nothing in the pillow. My sister could of made a better pillow than that! They barely put anything in the darn thing. I dont know how Mike L. Is in business!

Date of experience: March 10, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120