MyPillow

I purchased a pair of slippers and did not fit. I first tried to return them and he wait time to CS was 3 hours. I waited about a month to call back and finally got through and was able to get a return label. I returned the product and it was received on 2/12. As of today there has been no credit. I had to make another call today and if I were you, record the call so you have proof they will give yo a credit. Without me calling they would have never given me a credit. Now I need to wait five days for it to credit back to my CC. Mypillow is in business to sell you something and then make it as difficult as possible to return it or get your money back. That is their primary goal. He is a crook and is taken advantage of good people.

I heard good things about these pillows, but I just don't like them. They give a 100% satisfaction guarantee, but you have to call for a return merchandise authorization code. I have been on hold twice for over 15 min. (I am on hold right now at 18 min and counting), and listening to Amazing grace sung poorly. I don't mind listening to Amazing grace but over and over and over again is a lot annoying. I think the pillows are good quality, but they lost everything on customer service.

Ordered slippers. Slippers were the wrong size. Tried chat bot for return info. That didn't work. Couldn't return without calling customer service. Customer service took several hours to answer. Overall terrible experience. Seems like the designed their customer service department so that you will give up on returning things. Absolutely sucks.

The sheets were the right color but did not feel good and when we tried to return we were told we couldn't because it was bought as a sale item and no refund was possible WOW and such an honest commercial...
Anyways,,,,,,,,,,,,,,,,,,,,,,Not to be trusted

Took the expensive plunge and nought them on qvc awful awful awful i did not send back within the time but i still wrote them and told them off lumpy dumpy and at unrest with it i finally cut it open after arguing with my husband after he said it was a scam and all it is is foam boy hated to say it but he was right! Little pieces falling apart inside the pillow it never conforms to my head and i had to change it with another during the night for the headache it gave me the back of my skull literally hurts like it made a indentation in it do not but the pillows folks and i am sad because i was praying for something good it stinks! Thank you

I bought 2 firm pillows from this company based on the hype from their commercials. Save your money, these pillows are no better than what you could get at Target or Walmart and at a much better price. The pillows that I received were not firm at all, even though they were tagged as being firm. I couldn't use them because I need a firm pillow because of neck and back problems. I ended up throwing them in the trash

I was very disappointed in the lumpy texture - instead of the smooth softness you get from feather & down pillows this feels like a bunch of knotted up balls. It was uncomfortable and the the warranty isn't worth much after the purchaser has to pay for shipping to return it. They charged &9.98 for "Shipping & Handling" but if you want to take advantage of their "60-day Money Back Guaranttee" you have to spend more money to ship it back. This was a ripoff!

I bought this pillow at Bed, Bath & Beyond the other day along with the Sleep for Success Pillow. It's totally not worth $49. I'm so glad I kept my receipt and the box because I'm bringing it back tomorrow to get a full refund. I had a stiff neck and it just made it worse! The shredded pieces of foam never stayed in place, the pillow was so lumpy and disproportionate. I had to keep adjusting the pillow all night. It felt like I had to fold the pillow in half because it kept going so flat, and it didn't say cool at all I was HOT as H***! I slept on the Sleep for Success Pillow the following night. The next morning I woke up, no stiff, sweaty neck imagine that!

And what's with the inventors picture on the box with his cross hanging out of his shirt for everyone to see? I am buying a pillow not a religious sermon. I'm Christian but I don't want religion sold to me when I'm buying a pillow that's ridiculous! He's a pompous, arrogant, jerk that is so tacky! WORST PILLOW EVER! DO NOT BUY!

Oh my God, this guy has more money then anyone, he covers the Fox news with his advertisement thousand times a day, iam so sick of seeing him, with his cry about how he has been mistreated by the media.