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Canada
1 review
6 helpful votes
Follow Ali W.
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Garbage!
October 27, 2019

I ordered a queen size, firm pillow - what a joke.
The pillow case (queen size, from my pillow) is too big for their own pillow and it slides out from under my head. I wake up every morning with a sore neck and/or headache.
I have Walmart pillows that feel better at a quarter of the price.

Date of experience: October 27, 2019
Minnesota
1 review
0 helpful votes
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I bought a pillow according to my size and how I sleep. I did not sleep well, I woke up with back aches and neck pain. I have tried other pillows they offer but still no difference. I bought their sheets, they felt good, but every night I wake up with my fitted sheet off the bed. It states deep pockets, not deep enough. I have a standard size bed, its not thick, yet every morning I wake up and the fitted sheet has popped off the corners. That is my biggest complaint with these sheets. The Towels are the only thing I like about my pillow. I love Mike, I love he politics and I support him, but I cant stand his products. Sorry, but they are not worth the price.

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Worst pillow ever
September 23, 2023

This pillow is like a nightmare. My neck was worse after a night of sleeping on it. Very expensive! It's a lie that if you're not satisfied you can return it. Oh yeah, you have to pay almost the cost of the damn pillow in order to return it. So what is the point of returning it? Never again

Date of experience: September 23, 2023
Indiana
1 review
3 helpful votes
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Buy at your own risk!
September 4, 2019

I had been hearing a lot of advertisements about MyPillow. My wife has trouble sleeping, and I hoped this new pillow would help. So, I purchased two (different firmness levels). Neither worked very well so I returned them for two different firmness level pillows. They are just plain "weird" and my wife didn't like them. So, I returned them too. Now they are telling me a refund is not an option, nor is a credit to purchase something else from them. All they are willing to do is send me two pillows of my choosing - but we don't like them. These are not cheap pillows, but now we are out two pillows and all the money we paid for them. What a horrible experience. I would NEVER recommend the company or the product to anyone!

Date of experience: September 4, 2019
Oklahoma
1 review
5 helpful votes
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Dont buy here unless you want to wait a month!
December 18, 2021

I ordered my pillow on Dec 4th. Its now Dec 18th and still no pillow for Christmas! I waited 2.5 hours on the phone for them to tell me to wait 4 more days to see if the shipping updates! I called USPS and they said they havent received it yet and that My Pillow used the slowest shipping method. Terrible customer service!

Date of experience: December 18, 2021
Florida
2 reviews
1 helpful vote
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Best pillow ever
October 13, 2021

We have had our pillows for years and love them. You can wash them as much as you want and they are like new every time. We purchased all 6 of our children and their spouses pillows for Christmas and they love them. Customer service was great and I even forgot to get two pillows and they arrived in such good time no one missed out on their Christmas present! Thank you my pillow for great customer service and top notch quality!

Date of experience: October 12, 2021
Illinois
2 reviews
2 helpful votes
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GARBAGE
November 26, 2018

Worst piece of garbage I ever laid my head on to sleep. Worse than your worst hotel pillow. Uncomfortable, constantly feeling those foam pieces against your cheeks. This guy Lindell created the biggest pillow scam ever as the foam pieces he advertises as interlocked are just shredded foam. Completely avoid never buy! Did I really have to give this even one star to submit?

Date of experience: November 26, 2018
Florida
1 review
3 helpful votes
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I purchased their pillows and they weigh less than a feather and I wake up every morning with a massive neck ache.
Don't get suckered with their promos on sheets either. If you do the math your pay over $200 for 1 set of sheets. The promos are a ridiculous reduction of already extremely high prices...

Date of experience: August 12, 2020
Utah
1 review
1 helpful vote
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My pillow
May 1, 2020

Too expensive, I sewed my own pillows for $8.65. I bought 2 bags of cut foam from Joann's, I even used French seams on the sides. Best pillow EVER, and the total price. I paid? $ 8.65 per pillow.! I got a good Sale price on fabic and foam. THAT is exactly what he uses. SCORE!

Date of experience: May 1, 2020
Pennsylvania
1 review
2 helpful votes
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This is the best Pillow i have ever bought! I was so happy with them that I bought them for Family and Friends. They loved them and went and bought More. I also bought the pet beds and they were an instant Hit with my 6 pets! I also have their sheets and towels. Great Company made in America!

Date of experience: August 27, 2021

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120