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How would you rate MyPillow?
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Pennsylvania
1 review
2 helpful votes
Follow VICTORIA A.
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This is the best Pillow i have ever bought! I was so happy with them that I bought them for Family and Friends. They loved them and went and bought More. I also bought the pet beds and they were an instant Hit with my 6 pets! I also have their sheets and towels. Great Company made in America!

Date of experience: August 27, 2021
Washington
1 review
8 helpful votes
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Not worth my time.
January 24, 2021

I woke up in the worst pain I've felt in years. Pillow was flat, and and gave 0 support. I woke up in so much pain, from night 1, my back was twitching. My lower back after last night, was messed up.

This will be returned.

Date of experience: January 24, 2021
Texas
9 reviews
2 helpful votes
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Less than advertised
December 8, 2020

The pillows are comfortable for the first couple years. After that they must be air fluffed in the dryer every couple days to maintain their "fullness".
An industry standard "full" pillow is 20" x 26". The standard full pillow that is sold by MyPillow is advertised as 18" x 28". The pillows you receive are much smaller than industry standard and smaller than advertised on the website. They measure out at 16" x 24". You almost need two of them the fill a standard pillow case. Two "King" pillows from them fits well on a full/double bed.

Date of experience: December 8, 2020
Tennessee
1 review
0 helpful votes
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Disappointing results
August 30, 2020

When I first got my pillows (2) they felt great but over time they got flat. I washed them and got the same results. I slept on the pillow for around 3 days and it went flat again. I switch to my other pillow(since) I have two and got the same results. What is all the hype. These pillows are no BETTER then any others I have tried

Date of experience: August 30, 2020
Wisconsin
1 review
0 helpful votes
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My Poor Pillow
January 31, 2022

I am unhappy with the lasting ability of the pillow. It felt good, allowed me to sleep well for the first 4/5 months. Now it collapses as soon as it is pulled from the dryer, lasting not even a night. I was able to return an earlier set, that lasted about 4 years. This set has lasted about 5 months. The manufacturing of the pillow is not as it was originally and does not last. I just bought a pillow from a different manufacturer the is guaranteed for 15 years... It feels wonderful! And I will buy more. Anyone want the used My Pillows?

Date of experience: January 31, 2022
Arizona
2 reviews
1 helpful vote
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Beware, I used a promo code I saw on tv to buy a set of sheets and get one free. My order delivered missing the free sheets. I phoned the customer service number listed on the packing slip, and to my dissatisfaction I was on hold for 1 hour and ten minutes. And then just like that the call was disconnected. I took a picture of the call time in my log for proof. So after wasting my time, I can't even return the sheets without a RMA number. By the way you can only get that number by calling customer service. So tomorrow I will call back. And call my credit card company if no resolution. I strongly advise you do not order from mypillow.

Date of experience: May 24, 2021
Tennessee
1 review
3 helpful votes
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Don't order
March 11, 2022

Not happy with this company! Did not receive my free gift with my order, I have ordered a lot of products from this company in the past few years, & b/c I used the wrong promo code, I was told there was nothing they could do, so I returned the slippers & ordered a pair from sketchers, just as good & half the price!

Date of experience: March 11, 2022
Florida
1 review
0 helpful votes
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Lumps
February 9, 2021

This is the lumpiest pillow ever. Like sleeping on rocks. I don't see what all the hype is. I bought these at a big box store and would have been better off with pillows from a discount store. Horrible.

Date of experience: February 9, 2021
California
2 reviews
0 helpful votes
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Mypillow overrated
December 31, 2021

If you sleep on your stomach, DO NOT even think of buying this pillow. Cheap cuts of rubber or foam that makes for a lumpy pillow. They charge $11 for returns. Once they receive your returned item, you have to wait a month for your account to be credited.

Date of experience: December 31, 2021
Florida
1 review
3 helpful votes
Follow Nan T.
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I cannot understand negative reviews for this wonderful product. MyPillow has given my neck and back the support needed and I never get up during the night now. I used to have a stiff neck every morning - no longer. I love the pillow and laud it to the skies.

Date of experience: May 1, 2017

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120