MyTicketTracker

The tickets purchased for Graham Nash came to $350 with a $112 service fee. 1/3 of the price of the tickets. No warning at checkout of a service fee. Most box offices charge 10 or 15 dollars. These fees were 56 dollars per ticket. Not to mention the high prices for the tickets.

Please do not make the same mistake I did. They sell their tickets on Event Tickets center for almost 3x the original price and include bogus service and shipping fees even though everything is digital. I paid $120 for one ticket that I have no come to find out is selling the day of for $44. I bought three which ended up costing almost $500 meaning they pocketed $300. Please buy directly from the venue this is so upsetting.

I purchased tickets to a local concert on ticket master, Paid with PayPal on the site. Received a confirmation email saying the concert is postponed, that was on 5/17/2024. I've been trying to get my money back thru this day 6/20/2024...this company is VERY shady...$685.00...Called Chase to finally file a claim

Scammers... they are selling under a false identity, secure.etickets.com, to hide their poor reputation, I never received an order confirmation, or my tickets, and the ticket insurance was denied. Of course, they won't refund my purchase, trying to retrieve my money through PayPal now. Please read their reviews before purchasing!

This is a horrible company run by horrible people who ought to be in prison for fraud.
The tickets were not what was listed on the website, were 4 times the price that was advertised and jacked up with over $50 in "service and delivery" charges.
Don't ever buy from this website.
HORRIBLE

I ordered tickets to a performance and was charge a 30% service fee, as well as shipping fee. My Ticket Tracker originally suggested that the service fee would be 10%, but ended up charging 30%! A horrible experience!

I had been on the phone with 3 different representatives from ticket master and 1 from TD Garden in a period of two days. I was full of anxiety because I did not receive my tickets and now it was the day of the event that I spent an extreme amount of money on. I spoke to Deyhan, your representative, and within 25 minutes I had them. He was kind and patient. I wish more customer service representatives were like him. Made my stressful situation a success. Thank you Deyhan!

Do not bother dealing with this company. They are fraudulent and will take your money and not send you tickets. Miserable experience take your business elsewhere. Why would any reputable company not allow reviews on google or yelp? 100% scam don't waiste your time or money here. Never emailed me the tickets and refused to refund me. Convienently they were able to send screenshots of the email they sent me with photo shopped date and time stamps on them. Stay away at all cost.

We purchased tickets through MyTicketTracker and received a notification that the tickets were sent. We never received them. The company says they have "proof" from the seller that the transfer was made to our Ticketmaster account, but that simply isn't true. The proof shows no evidence of a specific account to which the tickets were transferred. We have checked the specific account multiple times and find no evidence of any tickets for the show in question. The company says it's not their responsibility and that it probably went to a spam folder. There's no accountability, and we were scammed out of a few hundred dollars.

I bought tickets in November of 2022 for the pocono race and July 13 th, they called and said sorry your purchase isn't available any longer then they tried to sell me nose bleed seats for almost the same price as the best seats in the stands. And said reason for it was limited seating so close to the event!

I contacted Ticketfaster about selling Taylor Swift tickets we purchased for our daughter and friend. Due to an unexpected death in our family, we will not be able to attend. Customer service representative Mel, was able to provide me the information I need to resell the tickets, prior to the concert date. She was very kind, helpful, and patient.Thank you Mel!

DO NOT USE. Shady scam artists
- they gavr away my tickets.
These were ordered December 12,2023
Ordered 12/12/23 for JJ WATT charity classic.
Regarding Order#: ******* 4 seats.
Got a call today 5/29/24 that now I have 0 tickets. No option just sit in grass
The following is an important communication regarding your order for JJ Watt Charity Classic.

Unfortunately, your order could not be fulfilled as originally intended since the tickets you have selected are no longer available.

Customer Support Team
MyTicketTracker
*******204
10 AM EST to 7 PM EST
*******@mytickettracker.com

Bought tickets to an event at ruth eckard hall clearwater fl thru their website and paid $119 each.my neice bouight the same tickets for $49 each at the box office,somehow my tickets went thru my ticket,

I purchased tickets from this company who I think is in Philadelphia. The tickets are frauds and to add insult to injury they charge $123.00 over the trus price. I am so thankful to the Philadelphia Horticultural Society and American Express for helping me work through this scam.
It is dispicable that companies do this. Do not use this company From: Order Review EMail *******@mytickettracker.com

Worst and I mean worst ticket purchase experience in my life…. The sad thing is I used PayPal and they support theses scam artists.
I am still awaiting resolution from PayPal on refund of tickets since they were paid for through PayPal but never delivered. When I contacted mytickettracker they gave me the runaround (and actually lied in a few email responses) for about a week so I was forced to file the claim for refund with PayPal due to not receiving tickets. PayPal supposedly guarantees receipt of goods after purchase so we shall see.

This whole experience with mytickettracker is like a nightmare.
Again, I am shocked they have not been shut down…

Both websites owned by the same Connecticut company. Promised 100% refund guarantee if an event is cancelled. They claim because my tickets will still be honored at next year's CMA Fest that counts a reschedule. No a reschedule it when an event's date is changed to a later date. CMA 2020 is not happening. CMA 2021 is a new event more than 1 yr away. That's probably why Ticketmaster and CMA Fest are offering refunds. Now after reading all the reviews, I'm worried that I won't even get legitimate tickets for the event next year. Flying all the way to Nashville seems like a big gamble now. Don't trust this organization. Can't resell the tickets because they don't even have them. Claim they would be mailed out to me a week before the concert? Not good customer service.

I purchased tickets to a Beatles tribute band concert and when we got to the venue it was closed. People outside wondering what happened to the concert some said there was a email sent out. But I've gone through all my email messages and nothing. No phone number to call. Poor customer service!