MyTicketTracker

Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. Their phone numbers dont work you'll just be on hold forever.

Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence.

My mistake for not googling the company before purchase. DO NOT BUY WITH THEM PLEASE

Ripped us off and never sent tickets! Beware! I truly am blown away and hope they pay for ripping people off

I bought tickets for the NHL Eastern Conference Finals through Expedia Event Tickets. The tickets were actually sold through MyTicketTracker, though, which I learned only after buying them (and yes, I totally panicked when reading all the negative reviews online). Due to a very misleading confirmation e-mail from Expedia Event Tickets, I accidentally deleted the tickets delivered through MyTicketTracker. So I called the MyTicketTracker customer service a few days before the event, and a very friendly employee (I can't remember his name, but he had an Indian accent) helped me retrieve my tickets.
Thanks again, MyTicketTracker! My wife and I had the time of our lives watching the Bruins beat the Hurricanes at TD Garden.

These jokers are charging nearly 3 TIMES the cost for tickets. They know exactly what they are doing by HIDING these charges and making it seem like they are doing legitimate business. There are so many hidden fees and it is a shame that Arena websites are letting these clowns be a part of their ticket buying process. Going through the Arena website they reroute you to their website and not let you see the actual seats, and then the service fee is $30 per seat. They were charging a flipping $309 for 3 tickets and by going onto ticketmaster the tickets W/ SERVICE fees came to $147. DO NOT GIVE THEM YOUR MONEY.

Went to their site to order tickets it said best deal in town. I then went to the venue site they were 1/4 the price. I asked for a refund and they refused even with the insurance I purchased. DONT BUY TICKETS HERE

I bought tickets to an event through this company and the event was "postponed indefinitely" due to corona. I asked them for a refund and to cancel the tickets and they said that was against their policy. They said that until the event is cancelled, they can't refund the tickets. I asked them to reconsider this policy during corona because many people need the money more than tickets to an event that may never happen. They very rudely told me to stop bothering them and that they will update me if the event is cancelled.

Well, fast forward probably 6 months later and the event is finally cancelled. MyTicketTracker emails me and asks if I would like a cash refund or a voucher worth 120% of the ticket value. Well, I was very busy that day and didn't see the email until the next day. Exactly 24 hours later I get an email saying that the refund option has expired and I can only get a voucher. Well, I go look at the website and the voucher is essentially worthless. There are no decent events scheduled for the next year and the vouchers conveniently expire in a year. I contact support and ask for my refund, as has been promised to me. They tell me they will "try" to get a refund but it will take UP TO 35 DAYS to TRY to get me a refund.

This company treats their customers like $#*!. I will NEVER work with MyTicketTracker again, and I am making it my mission to spread the word about how terribly they have treated me. At this point, it's more than the $200 tickets. It's the fact that they are willing to screw over their customers. Disgusting.

Big scam. DO NOT USE. Never received tickets. They keep you waiting with...we will resolve the issue, but never do.

DO NOT BUY THROUGH THESE GUYS! You will get burned like we did.

We bought tickets through ticketsmarter.com from the seller "mytickettracker.com" for Game 6 of the Stanley Cup playoffs 2 weeks before the game. We were charged for the tickets and were told they would be delivered on the day of the game. The game was at 7 PM, and we received an email to download the tickets at 6 PM.

We immediately clicked the ticket link to "Claim Your Tickets" which redirected us to a ticketmaster page telling us these tickets had already been claimed by another email address. I called their "customer support" and spent 50 minutes on the phone with them. They said that we probably downloaded it with another account or blah blah blah. Put me on hold for 10 minutes. I need to continue looking at this. Unbelievable.

Their resolution: we have to open an investigation to figure out who accepted these tickets, and we don't have any tickets we can offer to replace these. So basically... you're *** out of luck. It's unbelievable to me that these ticket brokers get away with this.

Additionally, upon reviewing the seats they had allocated to us via their email, THE SEATS DON'T EVEN EXIST! The row indicated in the seats is a fake row. Picture attached.

The above is self explanatory. I am a lawyer and am dealing with them. A concert venue advised me that the tickets are fake and will not be honoured at the concert.

Ordered tickets for Alice in chains concert online. They were only company that kept popping up for online tickets for that event. Had there company disguised as the venue name. Day of the show I get an email that they were "upgrading my tickets" and giving me $25 off each ticket. Really the tickets they were offering were worse than the tickets I had originally purchased for general admission. They oversold and were trying to get me to take seats farther back. I said no I'll keep my original tickets. Got a phone call 5 hours before the show that they couldn't get my tickets and they would give me a full refund. Was not happy as we already made travel plans. All they were willing to do is refund my money. No restitution. Phoned the actual venue and found out the shoe wasn't sold out. Bought tickets from them for less than HALF the price this company was charging me. The venue caught on to what these scam artists were doing and shut them down.
I did get my refund, but in the meantime they had my money for 2 1/2 months to use as they please. I also am in Canada so when the refund came back the exchange rate had gone down and received $30 less than I gave them. So not really a full refund.

This company is what is wrong with the world!

I did not realize that I was purchasing tickets from a 3rd party. The Dallas Elton John concert has been postponed but TicketMaster is giving REFUNDS to people who bought tickets from them. However, My Ticket Tracker is NOT giving any refunds because the concert has not been officially "cancelled".
I am 66 years old and with this Covid situation, who knows? I might not be around for when the pandemic ends and the concert is rescheduled. DO NOT BY FROM MY TICKET TRACKER. Go with a company that is ethical in it's business dealings.

I purchases tickets to a Bazzi concert and they sent me fast lane passes, which are NOT concert tickets, they only let you skip the line. They were terrible at trying to help me receive the actual tickets and instead tried offering me discounts on concert tiekcts that I had already purchased... THIS IS A COMPLETE SCAM! DO NOT USE MYTICKETTRACKER!

They gave me the wrong tickets and they don't answer email, phone. Never buy from these people, its a scam