Overview
MyTrip has a rating of 2.9 stars from 2,228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 12th among Travel Agency sites.
Not happy that the price last minute was increased. This was a pain.
Mytrip is easy to use and offers a better price and itinerary than many travel search engines I tried. If it keeps this quality I will definitely use it again.
It's been 3 days since I booked the tickets through them they send me receipt but not any tickets I am confused what to do very poor services
Fairly easy. Charging for seats for every leg of the journey is not a good practice. A flat rate should be charged as the connections are made by Kayak and airlines and not by the passenger
I purchased a ticket from Delhi to Manali (India) via the mytrip website. The flight was cancelled due to bad weather. I contacted the airline (Alliance) who said I need to contact the company I purchased the ticket thru for a refund. I entered into a 1 hour online conversation with mytrip. Their position was quite simple. I must contact the airline for a refund. Logically that is wrong as I purchased thru mytrip (basically the travel agent so to speak). Despite mytrip attempting to shove me off to the airline I am persisting. What ever the outcome will be, the lack of service and the need to argue and negotiate every step of the way is quite clear. Shocking service. The reality is obviously quite clear to them but apparently of little to no interest. I assume a certain percentage of customers loose patience and give up. This will not be the case with me.
This website is a scam. I paid €13 for fast track, which didn't work. They proceeded to deduct €79 from my bank account, causing my bank to flag the transaction as fraudulent. They will not issue me with a refund. I have reported them to authorities for fraud, everyone should do the same! Frauds and Scam artists!
Theses my first time purchase a ticket with my trips but it was quick and good price
MyTrip.com is a wonderful online airline reservation company which has fantastic options!
I was able to find the ticket that I wanted when I needed to adjust my reservation.
The same package would have been cheaper to book through the airline. Fare advertised as significantly lower to lure a prospective customer. But luggage fees are higher. And seats that should be free are charged fees. All these fees are shown only later on. Will never use this dubious service again.
Nice experience to have a great booking using this site
Too much price bundling. Pay for every little thing...
It seems like everytime I book a flight the price increases due to high demand after I agree to the price on the screen and before my credit card is run. Sometimes it has been only a few dollars but tonight it was nearly $400 per ticket. No thank you. I ll try some where else.
You bustards! Price changed 20$ during the order. Please refund the gap or i will choose another company for next flight
I was a bit skeptical about them but they proved me wrong and delivered the best outcome
Was able.to get what I needed,.on an acceptable amount of.time.and.diligence
Not bad, but needs improvement in a lot of fields. Such as seating
I get bombarded with about 15 offers to pay more. What's worse, I was forced to pay $5 for a seat before continuing to book.
Cheapest. Quick. Beautiful! Thank you for your service! I'm really glad. Design and operation of the site service is excellent.
All of the additional fees makes the flight appear cheaper than it really is. Having to go through and select or choose not to select all the additional options is painful. Show me the full price and then reduce it as I deselect all the extras.
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- Sugar Land, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members