Scam! Don't buy
They sell this gift card and as soon as you activate the card using the number on card, they steel the money and it will show as an online activity that you never did. They will file a dispute but will not fund your money because simply they stole it online.
Please don't purchase the Vanilla Gift card! 4 times I have been given this card and every time I have problems! Always getting declined at stores and then I have to call to verify last transaction. The worst was being given a $200 gift card and when I went to use it the money was gone someone in New York area already used it online! It's a ridiculous card. I strongly suggest to get a different card. Save yourself the headache!
Nothing on the card package informing you about the hoops & loops you have to go through to use the card. Even though at the register your money locked into the card. You have to log in on a Desk top only. If you do it over your phone it locks you out of the account. Called customer service 4 times in 5 hours trying to figure this out. If you can not log in online you have to send them your id, social security, and a utility bill. Really? I had to opt to making it a gift card & not debit card. I was told it would still work online. It did not... after we could not make it work I asked for a refund. Guess what 3-4 weeks to get your money back & they charge you 9.00. Really? -5 stars for this card. Should be off the god damn shelf if you ask me...
I must use prepaid cards due to deep frying my credit in various ways. So I used a Net Spend card and it always worked. Then I bought a prepaid Vanilla Go card and it is declined when the billing operation is in any country besides the USA. This really infuriates me as the money grubbing pigs received the 500usd and the purchase cost. Bottom line is I am irked to the maximum and aforementioned greedy pigs buy their new jet.
My children were given these at christmas- usual thing- i had to buy them from them, tried using them, got fed up with them being declined over and over again! Only place that took them seemed to be the co op! Glad my children didn't have to get declined as they would not have had alternative methods to pay. Still have them as can't seem to use them- dont buy.
I was robed of 197.00 on ebay. I called the vanilla to get my refund only to hear a lazy Indian mf asking me card questions out of context. They are either sleeping on the job on drugs of fking with u. I never got my refund. I have only had 2 professional Indians on this vanilla card. But as in debt I have to use this sorry as service so the pour quality will continue to suck. I recommend use a different pay method.
Peace
If I could rate a 0 I would. This company is a scam! Purchased a card to pay my registration and the money as gone when I went to pay my bill. Company has no idea what happened and takes over 90 days to figure out how they messed up. Never ever use this company's cards. It's all a scam. Customer service is terrible. This company should be shut down. How they haven't been shut down yet I don't understand. They don't care about there Customers at all. It's all a scam!
I don't know how the heck this stuff is legal, but 90% of the people cannot register an account, and lose whatever money put into the thing. Vanilla reload is a straight up blackhole, calling their customer support and gets you a bunch of incompetent people that sound like scammers from India, this is straight up social engineering.
This company is a total scam I got a My Vanilla Card at a local Walgreens. I gave the cashier an undisclosed amount of money. And I called in to activate my card and I was told I would get a card in the mail with my name on it and it had my last name spelled wrong. And the card was made out of cardboard and not plastic.
Never use the vanilla gift card, you will Get scammed last night we were at TGI friday's and We had money, but we were gonna put the rest of it on this gift card. And the waitress comes back and says that our card is declined and it kept coming back. Decline decline decline We checked it before we left and we had over $300 On it and we can't use it. We called customer service. He answers the phone and we are both both kept trying to talk to him And he kept saying hello Hello, and then hangs up the phoneso now we are out $300 + some the reviews say that the samething happpend to them We tried calling them back this morning. And now we can't even push the option for the operator it keeps hanging up on us.
Overview
MyVanilla Debit Card has a rating of 1.2 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyVanilla Debit Card most frequently mention customer service, gift cards and social security. MyVanilla Debit Card ranks 19th among Debit Card sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members