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Florida
1 review
6 helpful votes
Follow Bob R.
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Fact deniers acting like Big Brother and would take the side of criminal activity. Very pathetic indeed.

Date of experience: March 19, 2020
Wisconsin
1 review
7 helpful votes
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Lousy sign up
May 25, 2018

Cant say anything but extremely frustrating signing up and finding a neighborhood. Poor experience. I'm unsubscribing immediately.

Date of experience: May 25, 2018
Georgia
1 review
13 helpful votes
Follow Melanie M.
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Censoring heaven
November 3, 2017

Next door allows elected officials to be leads & censor comments from citizens that do not ageee with their political agenda. Its a joke.

Date of experience: November 3, 2017
GB
1 review
27 helpful votes
Follow Mark H.
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Shocking breach of data security. Map shows my house to everyone. Deleted app and closed account. Streetlife was amazing such a shame

Date of experience: February 7, 2017
Arkansas
1 review
1 helpful vote
Follow Cecilia N.
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Handy
May 17, 2019

It's handy for what's going on in the neighborhoods, referrals etc I should not have to type one hundred Characters

Date of experience: May 17, 2019
Illinois
1 review
1 helpful vote
Follow Lori M.
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Helpful app
May 17, 2019

Great app to get info from neighbors and local businesses. Helpful informatio about events happening in my area.

Date of experience: May 16, 2019
California
1 review
1 helpful vote
Follow Valerie R.
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Communication!
May 23, 2019

This application helps communicate happenings around our neighborhoods. It is excellent and MUCH appreciated!

Date of experience: May 22, 2019
New York
1 review
1 helpful vote
Follow Katrina X.
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Helpful
May 30, 2019

Nextdoor has been great for finding services, sales, free items & connexciting with my neighbors! I have recommended it too many people:-)

Date of experience: May 29, 2019
California
1 review
0 helpful votes
Follow Darrell M.
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I like the area wide conversations.
June 27, 2019

Nextdoor enlarges the area about which I have neighborly exchanges. My "back fence" goes much farther than it used to. Thanks.

Date of experience: June 26, 2019
Colorado
1 review
0 helpful votes
Follow Darlene S.
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Ms. Handi did an outstanding job handing our round mirror. I highly recommend her for your mounting task.

Date of experience: July 3, 2023
Virginia
1 review
0 helpful votes
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Short but sweet
July 28, 2019

Very interesting and informative! People shouldn't take things said personally. Getting angry is not constructive. Just state the facts.

Date of experience: July 25, 2019
Texas
1 review
2 helpful votes
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Account deactivation
August 25, 2021

My account was deactivated after I copied information with a link from the CDC website. It is extremely political.

Date of experience: August 25, 2021
Texas
1 review
12 helpful votes
Follow Wayne K.
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Nextdoor is fraught with problems. We had one woman using it in her 80s who, due to eyesight, typed in all caps. Virtually no one on Nextdoor would accept her handicap and accused her of shouting. She didn't understand browser or display zoom to use lower case. Despite that she was active for awhile and contributed. Her contributions were worthwhile and insightful. Eventually she was stalked online by someone in the neighborhood who took the time, at 2 AM, to sequentially flag all of her posts. It was very upsetting and stressful for her. Nextdoor offered zero support in identifying the stalker and deactivating their account. All of this information was clearly in their log files. This was escalated all the way to the CEO who did nothing. The woman dropped off Nextdoor. About 6 months later, after all the damage was done, Nextdoor identified the perp who had already moved out of the neighborhood.

Nextdoor is also increasingly political, and following a national trend of social media, highly left-leaning. If you're a member of Antifa you'll fit right in. I've seen some very hostile posts by know-it-all bullies attacking simple benign suggestions or comments. I've also begun to see a pattern of progressive social justice warriors now using Nextdoor as a platform. Moderation is non-existent. The email notifications you will receive - bombarded with is more descriptive - will contain the rants, ravings and unwanted opinion of everyone unemployed, mentally-ill or home-bound and bored person in your neighborhood.

My advice to everyone is to consider Nextdoor just as toxic as Facebook, Twitter and most television. Very little has been accomplished in improving our neighborhood using Nextdoor. Get a dog instead.

Date of experience: August 5, 2018
California
4 reviews
13 helpful votes
Follow dan g.
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I tried for years to help build this site into one that was usable by normal human beings. I used to think this site, with its incredible assets in groups and topics,
Would go beyond the bulletin-board quality of the Newsfeed. My reward for this has been to get banned for life--my offense was attempting to get them to fix a glitch that was chasing away Users left and right. It came at just about the perfect time--thanks to Mr. Musk's Twitter wars, I realize that most of their "members" and "viewers" are robots spying on your posts and doing their best to steal your information.
Confirmed this to my own satisfaction by posting to several of their "Groups" with any number of tidbits that should have provoked extensive chatter. Nada. There seem to be no people on any group except for a very few regular contributors.
ND gives you Post Insights which suggest you have tens of thousands of people seeing your post to their Newsfeed. What you have is a few people checking in again and again plus the aforementioned robots looking at it THOUSANDS of times.
My regret with this site, which now seems to have extremely sparsely utilized neighborhoods, is that when it inevitably goes dark there is no competition save in a few select neighborhoods--naturally those are the very ones that least need such a service for their disenfranchised and their shut-ins.
Experience in two different 'hoods tell me otherwise. Also, from the comments
In ND reviews, neighborhoods become defacto right or left, and exorcise any in-betweeners.
So it's not really a fit place to discuss anything BUT your lost or found pet. "Moderators" in
Some cases are overly zealous, in others, absent in the face of any controversy.
As for use in emergencies, if there's a 3.0 earthquake(I write from California), you get twenty posts that ask, Did You Feel That? Of course these quakes are almost always too small to be WORTH talking about anywhere.
In short, ND offers nothing to see here, At least nothing of value.
(This is a replacement of earlier, more positive reviews which I now regret.)

Date of experience: August 23, 2019
Texas
1 review
1 helpful vote
Follow Helena T.
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Hi Helena,

Thanks for contacting us about this issue.

We temporarily disabled your Nextdoor account after we received a complaint regarding your content and found that you had violated our Community Guidelines on Be respectful to your neighbors and Discuss important topics in the right way.

Here are examples of the content that was brought to our attention:

Helena Hebert 04/28/2022
Craig lol. HOAs are made up of Karen's that can't mind their business...

Helena Hebert 04/28/2022
John lol. Says the guy who never posts proof I'm wrong. Burden of proof is on you, bub.

Helena Hebert 04/27/2022
John lol. Let's look at your guy Trump. https://www.scientificamerican.com/article/the-shared-psychosis-of-donald-trump-and-his-loyalists/?amp=true

They have commented on Trump's alleged paranoid, sadistic, and psychopathic tendencies; diagnosed him with narcissistic personality disorder; and suggested he might suffer from neurological conditions like dementia and Alzheimer's disease. Naturally, many have questioned his fitness to serve as the President of the United States. https://www.psychologytoday.com/us/blog/finding-new-home/*******/diagnosing-trump-mental-illness?amp

But you know Trump is sooo much better right?

It's important to keep in mind that Nextdoor websites are designed to bring neighbors together in a meaningful and helpful way. Our intentions are to help neighbors build stronger, more close-knit communities. Always being respectful and civil is essential to the health of a Nextdoor neighborhood.

Your account will remain disabled until at least 5/30/22. At that time, you can log into your account and access your Nextdoor neighborhood after checking a box stating that you agree to following the Guidelines.

Please let me know if I can help with anything else.

Best,

Jeffrey
Nextdoor

Nothing was wrong with what I said...

Date of experience: April 29, 2022
Texas
1 review
36 helpful votes
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HOW TO SUE NEXTDOOR.COM
February 13, 2017

HOW TO SUE NEXTDOOR.COM

GO TO YOUR LOCAL PRECINCT (JUDGE) TO PICK UP PAPERS TO FILL OUT AND FILE IN SMALL CLAIMS COURT LESS THAN $200 DOLLARS TO DO YOURSELF- YOU CAN SUE FOR UP TO $10,000.00 - NO LAWYER NEEDED-FYI - THE LEADS ARE NOT 3RD PARTY - THEY ARE REPRESENTATIVES BY DEFINITION "THEY HAVE BEEN DELEGATED AUTHORITY" SEE BELOW - SO THE COMPANY IS NOT PROTECTED FROM LAWSUITS FROM SECTION 230 OF THE COMMUNICATIONS DECENCY ACT AS THEY SAY THEY ARE YOU ARE THE PLAINTIFF

Definition of representative
1: serving to represent
2: standing or acting for another especially through delegated authority

THE DEFENDANT IS:
Nextdoor.com Inc.
Rincon Associates, 101 Spear Street
San Francisco, CA. *******

FILL OUT THE AGENT OF SERVICE AS: (Registered Agent Office)
Wilson Chan
760 Market St., STE. 300
San Francisco, CA. *******
Telephone Number(s) *******971/*******646

Your Precinct/Sheriffs department will send the papers to: (Address)
Sheriffs Department Civil Division
No. 1 DR. Carlton B. Goodlett Place
City Hall, Room 456
San Francisco, CA. *******

The sheriffs department will serve the papers to Agent of Service (Wilson Chan) at Nextdoor's Headquarters
San Francisco Sheriffs Department
*******235
Needs 2 copies of the paperwork
$50.00 Money Order payable to S. F. Sheriffs Department (Call for the latest Fees)

Date of experience: February 13, 2017
Texas
1 review
25 helpful votes
Follow Rochelle C.
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I was a member of my local NextDoor for a number of years both without issue AND with an appreciation of how it allowed neighbors who are rarely SEEN to actually get to know each other and communicate regarding relevant issues. I actually preferred over Facebook for local events and sale items. However, last November, just prior to the state election, I posted (just to my subdivision only) that my mailbox had been tampered with and posted a picture of what had been put in it. Within eight hours, the thread took on a life of its own with neighbors sniping at each other regarding their political beliefs on MY post without any other input from me! When I saw all this, I immediately asked people to STOP, reiterated that it was a crime to tamper with a federally owned mailbox and was going to close the discussion (and probably just delete the whole thing). Minutes later I started getting personal attacks in my Inbox for closing the comments section! I then took pictures of the entire thread and the comments I received for before deleting the Original post. The next day, I went to get on Next Door and found I could not open the app at all. A few days later, I received a response from NextDoor corporate stating that my account had been suspended for violating their Community Standards regarding Political Discussions! I then sent them the snaps of the thread and only got a response asking if I was "willing to promise not to ever violate Community Standards again" and if I did, I would have my account reactivated. Needless to say, I was OVER being a member of NextDoor and the Orwellian/Gestapo-like feel that now goes with it. Such a sad way to run a website that had so many positive possibilities.

Nextdoor attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2019
Pennsylvania
1 review
87 helpful votes
Follow Joe R.
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Nextdoor is a place where neighbors come together - to be jerks to each other and to report "suspicious" people. If anybody has a disagreement, they get to be harassed by people who know their name and address. Also, there are definitely the racists mentioned by others who exist in every Nextdoor neighborhood and who just talk about suspicious people who turn out to be people of different ethnicities that they don't like seeing walk through "their neighborhood". It is vile.

The site admins are ill-equipped to handle anything, and they let bully neighbors abuse the reporting policy to get people banned. Not a problem for me and many others because we were smart enough to see that and all the other issues happening and deactivated our accounts (also, you have to request that your Facebook data is removed manually by Nextdoor if you've connected your accounts, just FYI and again didn't apply to me but may to you).

It is also great for criminals to use, to get really good information (including name and address) on people in a neighborhood (and yes, you can get access to information outside your neighborhood and even an account in another neighborhood pretty easily) to use to commit crimes. Any criminal who can gather basic data right in front of their face already has enough to do very well using Nextdoor but a criminal who adds good social engineering skills could (and probably does) clean up in multiple neighborhoods!... as long as the criminal isn't an ethnicity that gets reported by the racists in all of these Nextdoor "neighborhoods". It isn't building community it is dividing and dangerous. Avoid this "service" like the plague.

Date of experience: November 11, 2015
Wisconsin
1 review
3 helpful votes
Follow Becky P.
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There is no way I can recommend this absolutely horrible app in good faith to my fellow man.
This site is so corrupt and biased, and ran so poorly. It's shameful and embarrassing for this corporation.
It's a shame, because the site could have a good premise. But unfortunately, the corporation, CEO, and minions Destroyed this site- for Possibly being a decent helpful neighborly site.
The moderators, leads,and customer support team are completely juvenile, and vindictive, Along with not following the company guidelines.
When you are active on the site, everybody tattles on everybody for trigger words and comments. It's Extremely childish.
The moderators and leads do not adhere to the company policy guidelines, but intern they pick and choose what they feel is incorrect lingo by their feelings; Not by the company guidelines!
When you write the company to report an issue, such as a poor moderators and a vindictive leads. You will either be ignored, Receive an incompetent representative, who Clearly does not read your complaint, nor cares, and just writes back with a bunch of misinformation, or they will deactivate your account for being difficult Because you wish to accuse a fellow team member. Hence the word, vindictive.
This company prides itself on being neighborly, kind, nondiscriminatory, non-bulling, and racist. But yet they are all the above.
Who wants to be on a site that behaves like teenagers? I sure don't.
Do yourself a favor before you join this app.
Do your own research.
Start with the Better Business Bureau. 99% one star reviews with the same complaint I am writing above. There are also other review sites that are exactly the same.
If that is not enough evidence for you not to join this toxic site, then I don't know what to tell you.
And to end; The site does nothing regarding assisting the fellow neighbor, other than the occasional lost dog or lost cat. It really is a waste of time.

Date of experience: January 31, 2024
Florida
1 review
0 helpful votes
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Jackson Hewitt
April 10, 2022

Another great tax perp session with Madan Arora. I highly recommend him! Be sure to see him this tax season.

Date of experience: April 8, 2022

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334