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Oregon
1 review
2 helpful votes
Follow Allan U.
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Nextdoor - Too much selling activity
April 21, 2019

We rely on Nextdoor as a communication vehicle for our Neighborhood. It does perform that way, but I find sifting through all the ads and people selling things diminishes the effectiveness of the tool. Posts, Replies and "For Sale and Free" all share the same level of importance via the fonts used. I feel that people may tend to just discard the entire email and not catch an important neighborhood post buried in there.

Date of experience: April 19, 2019
Texas
1 review
12 helpful votes
Follow RD H.
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We tried to warn others about produce issues at our local supermarket. Some of the users on the app started attacking my wife for it. When we defended ourselves, they removed the post and we were reported for violating their standards. Yet, they did nothing and idly sat by while others chastised my wife. User beware, or better, user do not bother! Further they will try and gain access to your contacts and harass all of your friends and family to download their app. And finally there is very little effort on their behalf to prevent fraud, scams, or data protection.

Date of experience: November 13, 2018
California
2 reviews
20 helpful votes
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The persistent belittling and bullying between neighbors is unacceptable and counter-productive. What's the point?

If the leads claim to uphold guidelines to promote decency and respect, they should uphold those guidelines.

People, please don't post anything on this site unless you are willing to be attacked by your fellow community members in a very public forum.

Date of experience: July 26, 2018
Georgia
1 review
1 helpful vote
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Neighbors and Nextdoor
June 15, 2019

Nextdoor is a great concept. It unifies neighboring communities. I have gotten great references (some not so great) on many workmen, etc. It's good to know what's going on in the neighborhood, sometimes on an hourly basis, when you're at work. Alerts us to suspicious persons in the neighborhood.
Sometimes some people get into little spats and can get rather nasty. I wish there was a way to curb that behavior. Also, I'm not crazy about the new format. I liked the old one better. It was easier to skim through.

Date of experience: June 13, 2019
Washington
1 review
0 helpful votes
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Community Connection
December 7, 2019

I like keeping up with community events through Nextdoor. I aapreciate when folks review a new business or restaurant in the neighborhood. I also find it helpful when people post burglaries and pictures of suspicious people on their property or describe vehicles repeatedly driving by. Addresses are never posted which is good for security but people will say what neighborhood they're in and sometimes the street they're on.
When airplanes were flying over a lot during the summer, I was glad to know other people were bothered by it, too and it was helpful when someone posted information about why that was happening.

Date of experience: December 4, 2019
California
2 reviews
0 helpful votes
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Get to know your neighborhood
August 1, 2019

I really like next Door app. It's a great way to meet neighbors and get referrals for service people, contractors, plumbers, vets,
Book clubs, walking groups, You need to be careful because they allow anyone to join with lots of made up names and people looking for business. We have a mall near by and every employee at the mall can join as if they live in the neighborhood...
I wish they had a way to verify your residence in a community! Still love the platform...

Date of experience: July 29, 2019
Texas
1 review
22 helpful votes
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I learned that all of my neighbors are racists, afraid of anybody that walks, rides a bike or skate boards through the neighborhood and have nothing better to do than peak out their windows or watch their security monitors. Neighbor have commented "Profiling works". I have reported people that profile only for it to fall on deaf ears. If you want to know which of your neighbors is ripe for klan recruitment, this app is a wealth of knowledge.

Date of experience: January 19, 2017
Texas
1 review
12 helpful votes
Follow Robin R.
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I've been harassed by leads. I offer Tupperware community services like free fundraising and warranty replacement. I understand about not promoting your business. The last straw, I simply posted items for sale and realized I was blocked after a crime watch alert was denied. Door to door carpet cleaners caught on video pushing for a sale and "no soliciting" sign on door! Checked my email for notice from nextdoor, but there was none. Poor leads in my area! *******

Date of experience: December 14, 2017
Oregon
1 review
3 helpful votes
Follow Cathy M.
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They never tell you what posting or statement you made that violates their so-called Community Guidelines. As a result, we are never given a proper opportunity to actually appeal their decision when they deny you access to your account either on a temporary basis or decide to shut your account down permanently. This site also allows bullying and hateful comments made to other neighbors, when the site even states that don't allow bullying, which is constantly happening to people that neighbors have never even met in person! Nextdoor also doesn't provide any phone support or an E-mail at anytime, so that you can talk to a live person.

Date of experience: May 2, 2023
Washington
1 review
0 helpful votes
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Enjoy engaging with the wider neighborhood
July 23, 2019

I find it useful for learning of neighborhood events, selling and buying items, and communicating about happenings to our community. An example of this would be the discussion on the Missing Middle zoning changes.

Date of experience: July 20, 2019
Maryland
1 review
5 helpful votes
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Worse I have ever experienced.
I tried to advertise my business with next door,
They have charge me $142, a month for the past 5 or 6 months and I haven't seen an ad on their site yet. More significantly there there seems to be no way of contacting them, no phone number and they won't call you. See the rating they have. They will only try to take your money.

Date of experience: July 25, 2022
Michigan
1 review
48 helpful votes
Follow Bev P.
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I have been using this site for about 2 years. The leads are lazy and do not keep up with the guidelines. Therefore, there is a lot that people just put up, which is very against the guidelines. The actual area perimeters were stretched too far south so that the founder, who set up the perimeters, could include his pals. Ridiculous. On and you can only be a "lead" if your child attended the elite private school in the area or if you are related to the founder. Such bulls%t!

Date of experience: December 29, 2014
California
1 review
50 helpful votes
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I WISH I NEVER JOINED
September 8, 2016

Women - don't let your neighbors know your name or address, period. You can't even delete the account - only deactivate it. Some serious, horrible, power hungry idiots who privately threaten you at the slightest sign of offense, even in the absence of offense.

Really, really awful. I wish I never joined and I hope no one managed to screen shot my contact info before I realized it was PUBLIC.

Date of experience: September 8, 2016
Illinois
1 review
0 helpful votes
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Great resources
December 21, 2019

It's a great way to keep in touch with what is happening around your area. I wish sometimes people would keep their negative comments out of the posts. Sometimes it is just mean not constructive at all. That would be my only negative comment

Date of experience: December 18, 2019
California
1 review
73 helpful votes
Follow L J.
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This is absolutely the worst website, run by the worst people. A Nextdoor employee in my neighborhood repeatedly harassed neighbors, including a sweet elder lady who posted about her missing dog. This company clearly is funded by someone with an ulterior motive, to influence elections and whatnot, because the leads carefully filter any posts that have to do with local issues to only allow one type of voice on the site. I strongly urge NO ONE to be a part of this website or company in any way.

Date of experience: January 23, 2015
California
1 review
29 helpful votes
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Police use of nextdoor
February 27, 2016

Why can police use next door so heavily for a "private social network". How can police use it for their "we see you" program on terminally ill cancer patients using cannabis. Should the program be used for dog poop all over, or everyone tossing cigarettes from car windows, child beaters, or the 54 registered sex offenders within a mile?

Date of experience: February 27, 2016
Ohio
1 review
1 helpful vote
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Next door Experience
May 30, 2019

Most of the time the information shared is very helpful. I really enjoy being up to date on traffic, weather, safety issues, construction, etc. I would prefer not to read postings where people are bickering back and forth and won't let the subject end. I think they should be forced to use direct or private messaging and leave the rest of us out of the loop. Thank you.

Date of experience: May 29, 2019
California
2 reviews
29 helpful votes
Follow Michael W.
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After a year of membership on Nextdoor, com, I have observed that its liberal management stifles free speech. So called "Lead" people are capable of having posts that they do not agree with removed with little or no explanation. Complaints to Nextdoor management fall on deaf ears... So, why waste ones time...?

Date of experience: April 20, 2018
West Virginia
2 reviews
14 helpful votes
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Nextdoor only allows open and free communication as long as you are only posting about kittens and puppies and rainbows. If you delve into difficult community issues such as a corrupt police department (like in Franklin Park Borough, PA), your posts will be taken down and you will be banned from the service. It only takes one complaint and your post will be removed. Even if the other neighbors appreciate the information and give positive reviews. Nextdoor is a typical weak social media site. They prefer to remove and harm the poster of the information, rather than the complainer. Welcome to social media censorship. It's not very social.

Date of experience: June 19, 2019
Kansas
1 review
0 helpful votes
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Nextdoor creates involved citizens
June 27, 2019

I have watched our city become connected through Nextdoor. Lost animals are reconnected with their owners quicker, questions regarding city services are answered the same day. Residents voice their dislikes and concerns without fear of reprisal. This has been very positive for our city.

Date of experience: June 26, 2019

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334