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1 review
21 helpful votes
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TERRIBLE. HARRASMENT
August 13, 2018

I received dreadful harrasment and trolling by a couple of members. I reported 4 times to nextdoor and nothing was done. I am now having to go to the police. Avoid at all costs as they allow bullying to take place and users can find out where you live.

Date of experience: August 13, 2018
California
1 review
0 helpful votes
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I am glad this app exists although some people overuse it just to spout off about nothing. It is also frustrating when people post they have good housecleaning help but when you follow up to get their contact info the person who posted it doesn't respond with the info

Date of experience: July 15, 2019
Texas
2 reviews
41 helpful votes
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Update to previous review
March 5, 2018
Updated review

I have (and continue to) provide periodic updates to Netxdoor.com staff about how many views this review has had and never get any replies from them.

You're either going to have a great experience or a terrible one, if you truly get involved in the site with your "community."

The staff there, do not appear to care what-so-ever about what the end-user experience is and seem invested in their broken model.

Good luck! It's your time to spend; How do you want to spend it?

Date of experience: March 5, 2018

TERRIBLE "community" website model
October 15, 2017
Previous review

This website is just. Bad.

The sign up and "lead" processes are really bad with no checks-and-balances system. A "lead" gets moderator-level access and being a "lead" is determined by who signs up for the site using "your" signup code. Obviously this can be abused and it is.

The posting "guidelines" for the site do not allow anyone to "air grievances" or something to that effect. It makes no difference how you post it. If you have an issue, you disagree with the "status quo", and post something to that effect (no matter what tone you take, respectful as can be or not) if someone "reports" your post and it's flagged by a "lead" Nextdoor staff will NOT ONLY remove the post but LIMIT YOUR ACCOUNT so that you cannot post anything new, any replies, or send private messages.

Stay away from this site at all costs!

Date of experience: October 15, 2017
California
1 review
52 helpful votes
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If you aren't politically left, quiet and compliant in all your remarks they will block you. There is no room for polite discourse. If a person feels "insulted" over the slightest questions or remarks they complain and voila, you are suspended. Recently I had a neighbor politely ask to see the county permit on an issue, and she was suspended. Another issue I have is they publish your address and show it on a map. And they send invites from you to neighbors to join the site. I did not invite any neighbors. How rude!".

Date of experience: November 3, 2019
Florida
1 review
5 helpful votes
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Gina review
May 17, 2019

So-so. Many times I do NOT get any notice of postings, especially new members.
VERY frustrated with posts that still show from neighborhoods that I HAVE blocked.
I am NOT getting relevant and timely info about my neighborhood, but instead have to read thru yard sales etc., etc., taking place miles away from me.

Date of experience: May 16, 2019
Arizona
1 review
25 helpful votes
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Someone posted a very Un-American view on one of the post. I responded to the post. I am the one that got kicked off. This is a very very liberal site and if you have any other views that are not and lying with theirs or are not liberal enough they will kick you off. Really crappy admin. But if you are a liberal, this is the site for you! They love to hear anything on American on here. I would not be surprised if this company is not based out of china.

Date of experience: February 26, 2022
Ohio
1 review
0 helpful votes
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Information of Events & Issues
November 4, 2019

Nextdoor helps keep us informed of issues and events in our Detroit-Shoreway neighborhood. It's particularly useful to hear the location of any criminal activity occurs. Nextdoor is also a good source of information on upcoming neighborhood meetings.

Date of experience: November 1, 2019
Arizona
1 review
0 helpful votes
Follow Carla S.
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I like the Nextdoor app because it allows me to connect to my neighbors when we all have 3+ acres and never get to see each other. I also like the local community feel that the app brings. I think the local community has been missing since on-line communities started, and this blends the old and the new and brings local community to where communities live for most people these days... on our phones!

Date of experience: December 18, 2019
Missouri
2 reviews
21 helpful votes
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Nextdoor has no training procedures in place for moderators. Moderators need to identify who they are, the post they have an issue with, and what they need with the very first message. When someone says you're making me nervous, you're scaring me, perhaps that's the clue to act like a bit professional. When someone says, let's talk with the police, I feel scared then they should but not keep demanding explanations. They have your address too. Poor website with no training or procedures in place to have someone review a moderator. Do not use, do not put yourself and family at risk.

Date of experience: August 4, 2018
New York
1 review
30 helpful votes
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Next Door has extremely biased Leads & Moderators who are simply people like you & me & not ones who own the website or work for the website with pay. They are biased neighbors, if you have a different opinion than them, they know what their "title" can do & you will start getting your comments flagge for suspension & removal even though they are certainly NOT disrespectful. This is not a way to run a website & countless people say the same thing yet they do not change their system. Shame on you Next Door.

Date of experience: April 4, 2023
Florida
1 review
44 helpful votes
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This app smacks of fascism. It is most often used by political groups and Multilevel Marketing groups to recruit and screen potentials, and put pressure on those who "disagree" with their values, and basically out personal information that can be used. STAY AWAY! Free or not (and remember, joining the Communist Party and it's ilk was "free" too), the price of lost privacy is too high.

Date of experience: November 29, 2016
New Jersey
1 review
36 helpful votes
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Nextdoor seemed like a good idea. It wasn't long before I realized that the neighborhood trolls come out on this site. Instead of having to confront small children by yelling at them to get off of their lawn, people seem to feel emboldened by the lack of face to face contact. What comes out of this is nasty self centered personal agendas and polarizing of inconsequential issues. This site and app brings out the worst side of people and does more to break the community apart rather than bring it together.

Date of experience: April 24, 2016
Ohio
1 review
0 helpful votes
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Great Site
June 13, 2019

This is one of the best sites I have. It's great to connect with neighbors and find out whats happening in our neighborhoods. The recommendation and referrals are great. Hopefully this site stays up a long time.

Date of experience: June 12, 2019
New Mexico
1 review
0 helpful votes
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I love using NEXTDOOR.
July 28, 2019

Using Nextdoor and keeping up to date on what's going on in my local area is very useful. I've met neighbors I wouldn't normally have met in my everyday travels. Love the emergency info shared as well.

Date of experience: July 25, 2019
Maryland
1 review
0 helpful votes
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It is a website which bans users if they have conservative comments. It's basically a left wing site, promoting only "free" speech which is liberla, left-wing, Soros endorsed. Complete waste of time joining and reading comments there.

Date of experience: May 13, 2023
Massachusetts
1 review
174 helpful votes
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Read things on the site only. Never post and be horrified about how petty minded some of your neighbors are. Also be horrified about the people using fake addresses to be part of your neighborhood and wonder why they bother. There is no civil editorial board and the rules aren't complied with. Totally bullying waste of time. And I just watched it happen. Brutal.

Date of experience: May 20, 2015
Texas
1 review
1 helpful vote
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NextDoor fosters a hostile environment between neighbors. ND allows Local Leads and Reviewers to abuse their authority by squelching the views of those they oppose. Posts and comments adhering to ND guidelines that conflict with the local Lead's and Reviewer's personal ideology are consistently censored, flagged and "Hidden". Local Leads and Reviewers allow derogatory comments to remain if those comments serve the Lead's and Reviewer's purposes.

The app could have been used to unite a community. Sadly, it has been used as tool to push the agenda of a few.

When asked by business owners if ND is a good place to advertise I will suggest they spend their advertising dollars with a different organization.

Date of experience: September 4, 2023
California
1 review
30 helpful votes
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Nextdoor allows bigotry and political bashing. They allow republicans to spew their political garbage and when someone stands up to them - they delete your post and suspend your account. This is the WORST website with the worst biased censorship I've ever seen. Don't bother with this website. It's really pretty useless and full of complaining people.

Date of experience: September 11, 2019
Colorado
1 review
89 helpful votes
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It is full of people too ignorant to navigate Facebook. I have never seen a more hateful group of people in my life. AND THEY ARE MY NEIGHBORS. They publicly shame children and people living their lives. Do yourself and community a favor and get off nextdoor. Twitter is more friendly than this hate filled site.
To show you they only want hate and opinions I attached a screen shot of me complimenting a neighbor for using facts and not opinion.

Date of experience: July 26, 2021
Minnesota
1 review
10 helpful votes
Follow Lynn K.
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Interesting to see how a simple comment can turn a crowd into a lynch mob.
Had an issue with some post that personally I was glad to see booted off. Problem is, I pointed out the guidelines as to maybe why the post got deleted and I think the "Lead" was offended I took it upon myself to post the "guideline" so I got banned. The post should have been taken down within the 1st 10 comments and the Lead was nowhere around to control this. There is a lot of anger expressed on ND and I was only helping to keep things sane.

Date of experience: July 16, 2018

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334